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Category:Reports

3,633 bytes added, 11:53, 6 September 2019
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Definitions:
*average over stay: Values are assigned to each months with booked dates by the number of nights in each month
*booked at check-in date: Value of all bookings for which the check-in date falls into the monthselected period*booked at check-out date: Value of all bookings for which the check-out date falls into the monthselected period
*Invoice charges: Values from the "Total Charge" field in the "Charge and Payments" tab of the booking
*Revenue: Values from the "Price" field in the "Charge and Payments" tab of the booking
To download and customise === Export standard reports:report to Excel ===
1. Generate the report. The report will open in a new browser tab.
2. Right click on the reports and then Select "Save As" e.gin your browser. The report will be saved to your computer as something like 'report.html'.
3. Go to the saved file and open it with Excel
 
4. Change the data as required
 
'''Download Standard Reports'''
 
Rright click on the report and then use your Browsers "SAVE" or "DOWNLOAD" option. This will create a file which you can then import as .csv into a spreadsheet program i.e. Excel.
== Custom Reports ==
<embedvideo service="youtube">https://www.youtube.com/watch?v=cY4-NSPNaLo</embedvideo>
The "Room Template" columns show the content added in SETTINGS-PROPERTIES-ROOMS-SETUP under "Room Template". These fields can contain template varialbles variables and also math variables which allows you to use these colums for custom calculations.
Note: There can be problems exporting data to Excel or CSV in some browsers including Internet Explorer/Edge, it works well with Chrome and Firefox. Problems also occur with Chrome and MAC.
 
=== Graphs and Charts ===
Under "Layout" you can choose to show a graph or chart. If you want to use this option what is set to "Sort by" defines what is shown horizontally.
 
*Each colum which can have a "Total" can show as graph.
*The monthly bar graph requires dated to be selected in "Sort by".
*For a pie chart you only need the colunm "Quantity" or a charges/payments/price column. A pie chart will be dawn by what is set to "Sort by" by number of bookings or value.
=== Template variables in Custom Reports ===
The columns "Property Template" and "Room Template" will show the content you have entered in SETTINGS->PROPERTIES->DESCRIPTION / SETTINGS->PROPERTIES->ROOMS->SETUP. These fields support template variables. If you enter template variables there the report will show the corresponding value from the booking. You can also use math variables to calculate values from the booking.
===='''Example:''' Create a report in showing a column which is calculated from a value in the booking====
 
1. In this example we will calculate 15% from the lodging price. Do do this go to SETTINGS ->PROPERTIES->ROOMS -> SETUP and add [INVOICEUPSELLNUM0][*]0.15 as "Room Template 1"
 
2. Create a custum report:
 
Drag the columns with the information you want to see from "Available Columns" to "Show Columns" make sure you choose the "Room Template 1" column.
=== Specific Custom Reports ===
==== Specific Custom Reports using Sort By====
 
===== '''Example ''': Referrer report / Booking source =====
 
Go to REPORTS - > CUSTOM REPORTS and create a new custom report with these settings:
 
Report Title = Referrer Report
 
Layout = Tabular
 
Include Totals = Sort By (or Sort By and Report if you want totals across the whole report)
 
Sort by = Referrer
 
 
Drag and Drop the columns for the information you want to see from the “Available Columns” to the “Show Columns” for example:
 
Referrer (required)
 
Quantity (required)
 
Booking Ref (optional)
 
Room (optional)
 
Unit (optional)
 
Full Name (optional)
 
First Night (optional)
 
Check Out (optional)
 
==== Specific Custom Reports using Info Codes ====
You can create specific reports showing only bookings which meet certain criteria.
===== '''Example 1''': Daily breakfast report =====
1. Create your info codes as explained above.
Any Booking Info Code =F&B-BB
Layout = Tabular
Drag and Drop the columns for the information you want to see from the “Available Columns” to the “Show Columns”
===== '''Example 2''': Daily Half Board report =====
1. Create your info codes as explained above.
Any Booking Info Code =F&B-HB
 
Layout = Tabular
===== '''Example 3''': Daily Full Board report =====
1. Create your info codes as explained above.
Any Booking Info Code =F&B-FB
 
Layout = Tabular
===== '''Example 4''': Airport Transfer Report Daily basis=====
1. Create your info codes as explained above.
Any Booking Info Code =AirportTransfer
 
Layout = Tabular
===== '''Example 5''': List room charges and extras individually tallied or in groups (Work in progress) =====
1.) Create meaningful identifiers for your charges groups. For example:
upsell item breakfast = Breakfast
upsell item items cats, dogs = petsPets.
2.) Insert these identifiers into the status fields for invoice items or upsell items
Settings > Properties > Upsell Items > Description: Your description|Your identifier
 
By adding the same identifier to multiple upsell items or invoice items you pool them into a group
3.) Create a custom report. Use the fields that you need and make sure to use the field 'Invoice Status Values'
This creates a column for each of your charges groups with the identifier as the column header and the total amounts at the bottom.
 
Note: Bookings that were created before you created the identifiers won't be included in this report unless you manually add the identifier in the booking popup under 'Charges and Payments'
 
 
==='''Example:''' Report for tax advisor===
1.) If you require sums for different payment methods, first set up status descriptions for your payment methods under SETTINGS->GUEST MANAGEMENT->INVOICES "Payment Status".
 
2.) Create a custom report:
*Status = Invoice Number Assigned
then click on SAVE
*Invoice date from / to = the period for which you want to create a report.
*Layout = Tabular 2
*Sort = invoice number
 
Drag the columns with the information you want to see from "Available Columns" to "Show Columns".
 
Invoice Number
 
Invoice Date
 
Invoice Item Description
 
Invoice Item Price
 
Invoice Item Vat
 
Invoice Item Vat %
 
Invoice Status Values (if you require sums for different payment methods)
 
Invoice Payments Value
 
Invoice VAT by Percantage
 
==='''Example:''' Report on pending payments===
Create a custom report:
*Pending Payments = choose which types of bookings you want to include in the report
*Layout = Tabular
*Sort = check-in
 
Drag the columns with the information you want to see from "Available Columns" to "Show Columns". Make sure you choose the "Pending Payments" columns you want to display.
 
 
==='''Example:''' Commission report for owners===
Go to SETTINGS-PROPERTIES-ROOMS-SETUP and us template variables in "Room Template" to calculate the commission.
 
Examples:
*If the commission you charge is 10% of the booking value including all extras use [INVOICECHARGES:10%]
*If the commission you charge is 10% of cost of the lodging use [INVOICEUPSELLNUM0][*]0.1
 
Create a custom report:
*Layout = Tabular
*Include Totals= Property
 
Drag the columns with the information you want to see from "Available Columns" to "Show Columns". Make sure you choose the "Room Template" columns you are using to calculate the commission.

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