17,090
edits
Changes
Jump to navigation
Jump to search
*Beds24.com can *export inventory.*Beds24.com can export multiple rates.*Beds24.com can export minimum stay*export maximum stay*send check-in not allowed*send check-out not allowed*import bookings.*Beds24.com can import booking cancellations.*Importing - importing cancellations can be disabled for individual bookings.
[[Category:Error Messages from Channels]]
[[Category:Set up Instructions]]
[[Category:Troubleshooting]]<div class="heading">Ctrip & Trip</div> ''This page is about the menu {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->CTRIP''and explains how the connection with Ctrip works and how to set it up.
===General===
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
=== Capabilities ===
For details please [[Channel_Manager_Capabilities|click here]]
[[Media:ctrip_breakfast.png|view large]]
<span classstyle="circlecolor: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} Tip</span> '''''Click on the "View Actual Data" Button to check which prices and availability will send.''''' Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.
'''Payment collection'''
== Updates ==
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
==Virtual Credit Cards ==
Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes
Virtual cards can be set to be auto charged at the date they become valid.
<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>
If you manually charge virtual credit cards please note that they can only be charged on the check-out date.
== Notes ==
*Check the Ctrip hotel id you have entered is correct and does not have blank spaces.
*If it is please check contact Ctrip and ask them to check if they have enabled the connection with Beds24 channel manager.
'''Mismatched payment type. The rate is updated according to the payment type set in Ctrip system, if any question please contact Ctrip. '''
Your setting for "Payment Collect" is wrong. You need to change it.
==Disconnect==
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
*To completely disconnect the channel manager you might need to contact Ctrip and ask them to disconnect you.
