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Despegarcom

347 bytes added, 18:42, 7 October 2019
'''At least one rate exceeds maximum bound. Failed operation: room code 12345, rate plan code 12345, xxx for xx ADULT, for dates ...'''
The price you are sending is higher than the maximum price Despegar allows. Check if the currency you are sending from Beds24 is correct. If it is either lower the price in Beds24 or change/delete the maximum price in Despegar.  '''Rate update for room xxxxx, rate plan xxxxx for dates xxxx to xxx failed because the number of base guests informed (x) does not match the one for the room (x).''' You are trying to send a price for a higher occupancy than what the room is set up in Despegar for. Please correct the maximum number of guests either in Despegar or in Beds24.
==Disconnect==
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
*To completely disconnect the channel manager you might need to contact Despegar and ask them to disconnect you.

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