Changes

Jump to navigation Jump to search

Despegarcom

259 bytes added, 16:29, 17 December 2019
'''Rate update for room xxxxx, rate plan xxxxx for dates xxxx to xxx failed because the number of base guests informed (x) does not match the one for the room (x).'''
You are trying to send a price for a higher occupancy than what the room is set up in Despegar for. Please correct the maximum number of guests either in Despegar or in Beds24.
 
'''The charge type used in ratePlan: 123456 is incorrect. '''
There is a pricing model mismatch between Beds24 and Despegar. You can ask Despegar to change it at their end or you can change it in Beds24 at this menu: SETTINGS->CHANNEL MANAGER->DESPEGAR.
==Disconnect==
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
*To completely disconnect the channel manager you might need to contact Despegar and ask them to disconnect you.

Navigation menu