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<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Where you see this <span class="" style="color: #c7c7c7;" >{{#fas:copy}}</span> icon you can click and then copy the value of this setting to other rooms or properties.
<embedvideo service="youtube">https://youtu.be/Jd6mFFWhpRE</embedvideo>
Making different properties means each can have it's own property booking page (if required with individual design). You can also use a multiple property booking page with advanced search functions (e.g. facilities, location) showing all properties.==Vacation rentals==
By default each Beds24 account has one property with a room You can import properties and a pricerooms or create them manually.
You can import additional properties and rooms or create them manually<embedvideo service="youtube">https://youtu.be/CsjMXF2vzEs</embedvideo>
===Import a .csv file via Beds24 API ===
If you want to import a .csv file you will first need to first need to go to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS and set "API without API key" = allow any IP
The actual process is documented directly in the [https://api.beds24.com/ API].
Go ==== '''Step 1''' - Create Property====*Properties and be added in '{{#fas:cog}} (SETTINGS) PROPERTIES*After you have added a property go to '{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and complete your property information
Don't forget If you sell dorms for which you sell individual beds and not private rooms please also see how to '''SAVE'''![[Hostel_and_Retreat_Setup|setup dorms]].
If you sell dorms for which you sell indivudual beds and not private rooms please also see how to [[Hostel_and_Retreat_Setup|setup dorms]]. *Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERSand define your offer(s).
<span class="" style="colorThis [https: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "Price Check" button on /beds24.com/wizard/wizard3.php setup wizard] guides you though the CALENDAR or SUPPORT page then on "Calculate" to find our why you have not price or how a price is calculatedsetup.
Which type you use depends on your pricing structure: '''Daily Prices (recommended)'''
'''Daily Prices'''are prices for one date. Daily prices are easy to manage and are the best choice for most customers. Multiple prices per date can be defined for example for different minimum stays or different offers. Please find more information on the help page for [https://wiki.beds24.com/index.php/Category:Daily_Prices daily prices].
Daily Prices are prices for one date<embedvideo service="youtube">https://www. Multiple prices per date can be defined for example for different occupanciesyoutube.com/packages.watch?v=iFht8sLJg9g</embedvideo>
Daily '''Fixed Prices can be used:*If you want to fine tune prices on a daily basis*if you do not use Last Minute or Early Bird pricing'''
Go Fixed Prices have a start and end date so they apply to '''CALENDAR''' in the top menu. This is a table giving you a complete overview range of your bookings, rates and inventorydates. By ticking Fixed Prices contain many rules about the boxes you can select what you want conditions that must apply to displaymake them available.
Activate '''DAILY PRICES'''. You can set Use Fixed Prices instead of Daily prices only:*If your room prices here. Click in the DAILY PRICE row are fixed ahead and you do not want to adjust them and set you have none or few seasons*If you want to allow guest to enquire when no price and date range and click '''SAVE'''. You may modify individual dates as required. Rules for daily prices can be set in PRICES -> DAILY PRICE SETUP. found but the room is not fully booked*If you want to grant referrer discounts
<embedvideo service="youtube">Please find more information on the help page for [https://wwwwiki.youtubebeds24.com/watch?v=iFht8sLJg9g<index.php/embedvideo>Category:Fixed_Prices Fixed Prices].
Rates have a start and end date so they apply <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you use Fixed Prices you do not need to a range of datesset up Daily Prices for every day. Rates contain many rules about the conditions which must apply to make them available. Multiple rates If required you can be used use a Daily Price to create complex pricing structures. If multiple rates are available adjust the prices for the same dates the rules of each rate will determine which rate is offeredan individual date or date range.
Rates *You can be used:*use Daily Prices to override the Fixed Price for different weekend/weekday prices*for prices for extra guests or extra children apply*a few individual dates. If you require the guest to book more than one day before Check-in*If you want a price to be available often adjust prices use Daily Prices only certain days in advance (e.g. Last Minute or Early Bird)*if you want You can add a Gap Filler to allow guests to enquire if no price can be found but the room is not fully booked*for special pricing for channel management fill gaps when using daily prices with minimum stays required
Go to RATES <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Rules in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteriaFixed Prices have no effect on daily prices.
When creating multiple rates you would generally set your highest price == '''Step 4''' - Enter existing Bookings==To avoid double bookings it is advisable to always be available and create discounted price rates for longer stays, specific days of enter the week or date ranges as you require. This way bookings you can create sophisticated rate modelsalready have.
'''Adding Rates *For Booking.com, Airbnb and Discounts''': To add a new rate click on Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button ADD RATE is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA.
'''Link a Rate:''' One rate *Other bookings can be used for multiple roomsuploaded as a . For which room a rate is used is defined csv file from in the "Rooms" tab of the rate{{#fas:cog}} (SETTINGS) PROPERTIES.
'''Copy a Rate:''' If you want to use *To manually add or blocked dates click on the same rate for another room click suitcase icon in the CALENDAR or on SAVE AS A COPY"Add Booking" at the top.
'''Changing Rates and Discounts''': Click on *If you do not need the rate actual booking you want can adjust the availability in the CALENDAR in the row "Inventory". The number shows rooms remaining to sell. They can be edited to quickly change and enter your changesavailability. You can delete rate setting Double-click to open a pop-up and add new onessave the changes. You may re-use old rates that are still (it is only possible to lower the number based on the value in the system by changing their start {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of this type" and end datesany existing bookings).
It is not necessary to use both daily prices and rates but a combination of daily prices and rates can be used to fine tune pricing structures. *For example Daily Prices can be used to override the price and conditions of a rate for individual dates.*The booking rules for your rates and daily prices will determine which daily price or rate will be used. == '''Step 46''' - Enter existing BookingsSet up the Channel Manager (optional)==To avoid double bookings it is advisable Set up the [[:Category:Channel_Manager| channel manager]] to enter the bookings you already havesynchronise your sales channels. You have different options:
*Here some short example videos. For '''Booking.com, Airbnb and Expedia''' we have the option to '''automatically import all upcoming bookings'''. We recommend to use this method because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in {{#fasdetailed instructions see:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB XML/BOOKING.COM/EXPEDIA.*In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes. (it is only possible to lower the number based on the value in Settings > Properties > Rooms > Setup > Quantity of this type and any existing bookings)*To Add Bookings or blocked dates '''manually''' click add the bookings directly in the CALENDAR or on the "Add Booking" link in the BOOKINGS menu.
There is context sensitive help throughout our system. If you are stuck, click on the '''?''' icons. You can also use this [[Main Page|Wiki]] for help.'''
*We provide a range of [[videos|video tutorials]].*There are recordings of previous [https://wiki.beds24.com/index.php/Webinars webinars] and webinar announcements.*We recommend you let our [http://beds24.com/wizard/index.php Setup Wizards] guide you through the set up process.
<span class="" style="color: #f3e504; font-size: 250150%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> We recommend Where you let our [httpsee this <span class="" style=color:#008ACC;“>{{#fas:copy}}<//beds24.com/wizard/index.php Setup Wizards] guide span> icon you through can click and then copy the set up processvalue of this setting to other rooms or properties.
= Terminology =
They are rented units i.e. bedrooms in a hotel or B&B, vacation rentals, holiday homes, beds in hostel dormitories, camp sites, houseboats, cabins, tours, classes or cars etc.
An '''Offer''' is the price combined with certain conditions. Each room/unit has one or more offers. "Offer 1" is your standard offer to the guest which is always displayed.
= Multiple Properties or Rooms =
Making different properties means each can have it's own property booking page (if required with individual design). You can also use a multiple property booking page with advanced search functions (e.g. facilities, location) showing all properties.
If you are using the channel manager we advise to set the booking system up as similar as your booking channels. If your lodgings have different hotel/property codes for Booking.com etc. then they must be setup as different properties in the system.
==Hotels, B&B´s. hostels==
Hotels, B&B´s and inns are usually set up as one property with a number of rooms. If you have several independent lodgings e.g. apartments or villas you can still set them up as rooms if it suits your marketing strategy. Each room (which can also be an apartment, house etc) can have its own pricing and booking rules.
If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.
If you are using the channel manager we advise to set the booking system up as similar as your booking channels. If your lodgings rentals have different hotel/property codes for bookingBooking.com etc. then they must be setup as different properties in the system.
For further information see [[Agency_%26_Multiple_Property_Setup|here]].
*Go to ACCOUNT and complete your details
*If you want to use a language other than English on your booking page, go to ' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION and tick the ones you want to use. If you enable more than one language you will see tabs for each language in your descriptions, information on your booking page and notifications. Descriptions have to be entered in each language tab. <embedvideo service="youtube">https://www.youtube.com/watch?v=2nNidEDdm4w</embedvideo>
== '''Step 2''' - Property and Room Set Up==
===Import from Airbnb===
===Import from Booking.com===
You can [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|import your property from Booking.com to Beds24]].
===Manual creation ===
[[File:Property_and_Room_Setup.mp4|640px]]
==== '''Step 2''' - Define Rooms and Offers ====
*To set rooms up go to '{{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS . A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.
An offer is the price combined with certain conditions. Each room/unit has one or more offers. "Offer 1" is your standard offer to the guest which is always displayed.
You have the option to sell a room with different prices eg. packages, promotions or discounted conditional ratesprices. Each offer can have its own "Booking Type".
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}}</span> If you copy a room all settings will be automatically applied to the copy. If you want to link prices between different rooms remove the prices before you copy the rooms.
== '''Step 3''' - Set your Prices Create prices ==
Without prices the system can not show availability.
The system has two types of prices:
*Daily Prices(recommended)*RatesFixed Prices
<span class="" style="color:#fe746cf3e504;“ font-size: 150%;" >{{#fas:exclamation-trianglelightbulb}} </span> If Click on the "Price Check" button on the CALENDAR or SUPPORT page then on "Calculate" to find our why you use rates you do have not need to set up Daily Prices for every day. If required you can use price or how a Daily Price to adjust the prices for an individual date or date rangeprice is calculated.
'''RatesCombination of Daily Prices and Fixed Prices'''
== '''Combination of Daily Prices and RatesStep 5'''- Set up payment collection (optional)==You need to connect a payment processor to automatically [[:Category:Payments|collect payments]] in {{#fas:cog}} (SETTINGS) >PAYMENTS > PAYMENT COLLECTION. [[Stripe|Stripe]] is our preferred partner which offers the best functionality.
*If you are comfortable working with '''[[Airbnb_Mapping| How to connect Airbnb]]*[[Booking.csv''' you can upload bookings into Beds24 using our API (httpscom://api.beds24_Synchronise_bookings_prices_availability | How to connect Booking.com). Bookings must have a checkin between 1 year in the past to sync prices and availability]]*[[Expedia_Mapping | How to connect Expedia to sync prices and 5 years in the future. You will see the instructions when you click on putBookingCSV (httpsavailability]]*[[VRBO_Setup | How to connect to Vrbo]]*[[:Category://api.beds24.com/csv/putbookingscsv.php). To use the API you need Channel_Manager| List of all channels with link to allow API access in {{#fas:cog}} (SETTINGS) ACCOUNT > ACCOUNT ACCESSdetailed setup instructions]]
<embedvideo service== '''Step 5''' - Connect Payment Processor (optional)==Connect a payment processor to automatically connect payments in {{#fas"youtube">https:cog}} (SETTINGS) >PAYMENTS //youtu.be/_KORtELJyNk</embedvideo> PAYMENT COLLECTION. [[Stripe|Stripe]] is our preferred partner who offers the best functionality.
== '''Step 6''' - Set up the Channel Manager (optional)==Set up the [[:Category:Channel_Manager| channel manager]] to synchronise your sales channels. == '''Step 7''' - Use your own E-mail address (optional)==
Set the system [[Outgoing_Email|use your own Email address for sending]] in {{#fas:cog}} (SETTINGS) > ACCOUNT >OUTGOING EMAIL.
Using your own E-mail address is mandatory if you want to use Auto Actions to automate work flowsEmails.
== '''Step 8''' - Check and Customise your Booking Page==
Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE.
You have the option to fully customise the look and the content of your booking page. For an overview of your options please go to [[Customise Booking Page]].
== '''Step 9''' - Install a Booking Widget ==
Booking widgets connect your website to your booking page. There is a choice including booking buttons, booking boxes, booking strips, calendars. Go to {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.
Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.
== '''Step 10''' - Do some test bookings to check everything is working. ==
This is how you can check everything is working:
Click on the screen icon in the top right menu of the control panel or go to {{#fas:cog}} (SETTINGS) > BOOKING ENGINE to view your booking page and make a couple of test bookings.
The 'Price Check' tool shows you which prices and rules apply for specific dates//selections and why a certain price or rule was applied or not applied. Just enter your booking condition then click on 'Calculate'. You can find links to the 'Price Check' tool on the RATES, CALENDAR and SUPPORT pages.
2. Channels
= Other Features and Functions =
When you click on FUNCTIONS in SUPPORT you will see links to the menu pages of key features and functions. [[Image:support.png|800px|link=]][[Media:or check the start page of this supportwiki.png|view large]]
