Changes

= Set Up There is context sensitive help throughout our system. If you are stuck, click on the <span style=You're now only a few steps away from accepting on"color:#019cde;“ >{{#far:question-line bookingscircle}} </span> icons. We provide plenty of support tools which will You can also use this [[Main Page|Wiki]] for help you during the set up process.

*We provide a range of [[videos|video tutorials]]. There is context sensitive help throughout our systemalso a [https://youtube.com/playlist?list=PLxiq-bz-RFGEbM44Yk4SYmGt09UISNzEw&si=kgIZPd_ekiExQGk0 Youtube playlist]. If you *There are stuck, click on the '''?''' iconsrecordings of previous [https://wiki.beds24.com/index.php/Webinars webinars] and webinar announcements. *You can also use this let our [[Main Page|Wiki]http://beds24.com/wizard/index.php Setup Wizards] guide you through the set up process.*We also offer online training sessions for a fee in which we helpyou set your account up. Send us a support ticket from the SUPPORT button at the top if you want to book a session.'''

We provide a range of [[videos|video tutorials]]. <span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Where you see this <span class="" style="color: #c7c7c7008ACC;" “>{{#fas:copy}}</span> icon you can click and then copy the value of this setting to other rooms or properties. <span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </spandiv> <span style=="font-weight: bold;" >Tip</span> We recommend you let our [http://beds24.com/wizard/index.php Setup Wizards] guide you through the set up process. Properties and Rooms = Terminology =

A property can have only one or very many different rooms.  '''Rooms''' are a way of splitting your property into separately bookable units. Rooms can, but do not need to, represent ''physical'' rooms. They are a way of splitting up a property into separately bookable sections i.e. bedrooms in a hotel or B&B, vacation rentals, holiday homes, beds in hostel dormitories, camp sites, houseboats, cabins, tours, classes or cars etc.

They are rented units i.e. bedrooms in If you rent your property as a whole because it is a hotel or B&B, vacation rentals, holiday homes, beds in hostel dormitories, camp sites, houseboats, cabins, tours, classes or cars etcrental you will still need one room which is what the guest books.

<embedvideo service="youtube">https://youtu.be/Jd6mFFWhpRE</embedvideo> An A property can have only one room (a vacation rental) or a number of different '''Offerroom types''' is the price combined with certain conditions. Each room/unit has one or more offers. "Offer 1" is your standard offer to the guest which is always displayed'''categories''' (a hotel, B&B, hostel, aparthotel).

= Multiple Properties Each room or Rooms =room type/category can have ''multiple inventories'''.

Hotels, B&B´s and inns === Multiple Properties or Rooms ===If you are usually using the channel manager we advise to set the booking system up as one property with a number of roomssimilar as your booking channels. If you your lodgings have several independent lodgings edifferent hotel/property codes for Booking.gcom etc. apartments or villas then they must be setup as different properties in Beds24 so you can still set connect them up as rooms if it suits your marketing strategy. Each room (which can also be an apartment, house etc) can have its own pricing and booking rules.

If you are using the channel manager we advise to set the booking system up as similar as your booking channels. If your lodgings rentals have different hotel/property codes for bookingBooking.com etc. then they must be setup as different properties in the system.

'''Hotels, B&B´s. hostels''' Hotels, B&B´s and inns are usually set up as one property with a number of rooms. or room types. If you have several independent lodgings e.g. apartments or villas you can still set them up as rooms if it suits your marketing strategy. Each room (which can also be an apartment, house etc) can have its own pricing and booking rules. = Step by Step Guide Setup =

*If you want to use a language other than English on your booking page, go to ' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION and tick the ones you want to use. If you enable more than one language you will see tabs for each language in your descriptions, information on your booking page and notifications. Descriptions have to be entered in each language tab.  <embedvideo service="youtube">https://www.youtube.com/watch?v=2nNidEDdm4w</embedvideo>

== '''Step 2''' - Property Create properties and Room Set Uprooms==By default each Beds24 account has one property with a room You can import properties and a pricerooms or create them manually.

You can import additional properties and rooms or create them manually<embedvideo service="youtube">https://youtu.be/CsjMXF2vzEs</embedvideo>

==== '''Step 1''' - Create Propertyproperties====

==== '''Step 2''' - Define Rooms and Offers Create rooms====

You have the option to sell a room with different prices eg. packages, promotions or discounted conditional ratesprices. Each offer can have its own "Booking Type".

The system Beds24 has two types of prices:

*RatesFixed Prices

'''Daily Prices''' Daily Prices are prices for one date. Daily prices are easy to manage and are the best choice for most customers. Multiple prices per date can be defined for example for different minimum stays or different offers. Please find more information on the help page for [https://wiki.beds24.com/index.php/Category:Daily_Prices daily prices].

<embedvideo service="youtube">https://wwwyoutu.youtube.combe/watch?v=iFht8sLJg9gE4TYnrHwnDA</embedvideo>

'''RatesFixed Prices'''

Rates Fixed Prices have a start and end date so they apply to a range of dates. Rates Fixed Prices contain many rules about the conditions which that must apply to make them available.

Use rates Fixed Prices instead of daily Daily pricesonly:

Please find more information on the help page for [https://wiki.beds24.com/index.php/Category:Rates ratesFixed_Prices Fixed Prices]. '''Combination of Daily Prices and Rates''' <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you use rates you do not need to set up Daily Prices for every day. If required you can use a Daily Price to adjust the prices for an individual date or date range. *You can use Daily Prices to override the a rate for a few individual dates. If you you often adjust prices use Daily Prices only.*You can add a gap fill rate to fill gaps when using daily prices with minimum stays is required

<span style== '''Step 4''' "color:#fe746c;“ >{{#fas:exclamation- triangle}} Enter existing Bookings==To avoid double bookings it is advisable </span> If you use Fixed Prices you do not need to set up Daily Prices for every day. If required you can use a Daily Price to enter adjust the bookings you already haveprices for an individual date or date range. You have different options:

*For '''Booking.com, Airbnb and Expedia''' we have the option to '''automatically import all upcoming bookings'''. We recommend to use this method because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when Daily Prices to override the channel manager is set up but not activatedFixed Price for a few individual dates. The button is available in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB/BOOKING.COM/EXPEDIAIf you often adjust prices use Daily Prices only.*In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They You can be edited to quickly change your availability. Doubleclick to open add a popup and save the changes. (it is only possible Gap Filler to lower the number based on the value in Settings > Properties > Rooms > Setup > Quantity of this type and any existing bookings)*To Add Bookings or blocked dates '''manually''' click add the bookings directly in the CALENDAR or on the "Add Booking" link in the BOOKINGS menu.fill gaps when using daily prices with minimum stays required

*If you are comfortable working with '''.csv''' you can upload bookings into Beds24 using our API (https<span style="color://api.beds24.com). Bookings must have a checkin between 1 year in the past and 5 years in the future. You will see the instructions when you click on putBookingCSV (https://api.beds24.com/csv/putbookingscsv.php). To use the API you need to allow API access in #fe746c;“ >{{#fas:cogexclamation-triangle}} (SETTINGS) ACCOUNT </span> ACCOUNT ACCESSRules in Fixed Prices have no effect on daily prices.

== '''Step 54''' - Set up payment collection (optional)==

== '''Step 65''' - Set up the Channel Manager (optional)==

Using your own E-mail address is mandatory if you want Here some short example videos. For detailed instructions see: *[[Airbnb_Mapping| How to use Auto Actions connect Airbnb]]*[[Booking.com:_Synchronise_bookings_prices_availability | How to automate work flowsconnect Booking. com to sync prices and availability]]*[[Expedia_Mapping | How to connect Expedia to sync prices and availability]]*[[VRBO_Setup | How to connect to Vrbo]]*[[:Category:Channel_Manager| List of all channels with link to detailed setup instructions]]

<embedvideo service== '''Step 8''' - Check and Customise your Booking Page==Go to {{#fas"youtube">https:cog}} (SETTINGS) BOOKING ENGINE//youtu.be/_KORtELJyNk</embedvideo>

You have the option == '''Step 6''' - Enter existing bookings==To avoid double bookings it is advisable to fully customise enter the look and the content of your booking page. For an overview of your options please go to [[Customise Booking Page]]bookings you already have.

== '''Step 9''' - Install a *For Booking Widget ==.com, Airbnb and Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method because for bookings imported directly from Booking widgets connect your website .com we will then be able to your booking pageautomatically import changes. There You can use this function when the channel manager is a choice including booking buttons, booking boxes, booking strips, calendarsset up but not activated. Go to The button is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-> AIRBNB/BOOKING ENGINE > BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets pageCOM/EXPEDIA.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files*Other bookings can be uploaded as a . Your web hosting service should be able to provide information and assist you with thiscsv file from in {{#fas:cog}} (SETTINGS) PROPERTIES.

This is how *If you do not need the actual booking you can check everything adjust the availability in the CALENDAR in the row "Inventory". The number shows rooms remaining to sell. They can be edited to quickly change your availability. Double-click to open a pop-up and save the changes. (it is workingonly possible to lower the number based on the value in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of this type" and any existing bookings).

1. Your own web site== '''Step 7''' - Automate messaging and processes==Click on the screen icon in the top right menu of the control panel or go Go to {{#fas:cog}} (SETTINGS) > BOOKING ENGINE GUEST MANAGEMENT > AUTO ACTIONS to view your booking page *set up messaging templates for automatic and make a couple of test manual sending*automatically perform modifications on bookings. based on predefined criteria

The == 'Price Check' tool shows you which prices and rules apply for specific dates//selections and why a certain price or rule was applied or not applied. Just enter your booking condition then click on 'CalculateStep 8'. You can find links to the 'Price Check' tool on - Customize and connect the RATES, CALENDAR and SUPPORT pagesbooking engine for commission free direct bookings (optional)==Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE.

2. ChannelsChannels which receive prices from Beds24:Go You have the option to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER >BOOKING.COM (for example) and click on 'View Actual Data' to check what we are sending. If you are not seeing and are not receiving error messages fully customise the look and the display on channels content of your booking page is correct the connection is working. For an overview of your options please go to [[Customise Booking Page]].

Channels which only receive inventory from Beds24Booking widgets connect your website to your booking page. There is a choice including booking buttons, booking boxes, booking strips, calendars. Go to {{#fas:Check if cog}} (SETTINGS) > BOOKING ENGINE > BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the availability appearance. If you need help please click on the channels website is HELP button on the same as on top rights of the CALENDAR widgets page in Beds24.

'''Congratulations! You are now receiving on-line bookingsCopy your widget to your website.''' New To install the booking widgets on-line bookings your web site you will be added automaticallyneed the ability to edit the HTML of your page. You can also enter new bookings manually clicking on "Add Booking" on This may involve knowing the passwords for your web server and the BOOKINGS pageability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

= More customisation options=*customise the [[Responsive_Booking_Page|look of your booking page to suit your web site]] in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE.*customise the [Guests who book directly will automatically receive a [:category:Confirmation_Messages|booking confirmations to guestsconfirmation message]] which you can customise the [ in {{#fas:cog}} (SETTINGS) > GUEST MANAGEMENT > CONFIRMATION MESSAGES.*customise the display of the [[:category:Calendar| control panel CALENDAR]] page in {{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES. *customise the display of the [[Preferences|control panel]] in {{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES.

= Other Features More functions and Functions options=*Customise the display of the [[:category:Calendar| control panel CALENDAR]] page in {{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES. *Customise the display of the [[Preferences|control panel]] in {{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES.*When you click on FUNCTIONS in SUPPORT you will see links to the menu pages of key features and functions or check the start page of this support wiki.