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Expedia.com

1,242 bytes added, 12:48, 23 September 2019
'''Prices'''
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*If your pricing model is "Per Day Pricing" you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value.
*If your pricing model is "Per Occupancy Pricing" a price for each occupancy defined in Beds24 can be sent. If you use rates for one rate a price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent. If you have more than 3 occupancy levels you can set up additional rates for each occupancy level and map them in them in the "Channels" tab of the rate.
*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent. If you need prices for different occupancies ask Expedia to set your pricing model to "Occupancy Pricing".
'''Bookings'''
If you sell rooms individually at another channel or your own web site and want to sell them on Expedia as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]].
 
'''Dorms'''
 
The price sent to Expedia is the price per bed. You will need a daily price or rate for one guest. If required you can ask Expedia support to add extra person fees directly at their end.
==What you will need==
[[Image:expdia_self1.jpg|400px|link=]]
[[Media:expdia_selfexpdia_self1.jpg1jpg|view large]]
*Enter your hotel id
*Save
*Select if your Expedia price model is "Per Day Pricing" or "Per Occupancy Pricing". You will find this information in the same Email as your username and passwordactivation E-Mail from Expedia.
[[Image:Expedia3.png|400px800px|link=]]
[[Media:Expedia3.png|view large]]
*Choose the Expedia room type id you want to map to each Beds24 room and click on it.
*When the correct room id has copied to the room type id setting, click Save.
[[Image:Expedia4.png|350px800px|link=]]
[[Media:Expedia4.png|view large]]
*Choose the Expedia standard rate for this room and click on it
*When the correct rate plan id has copied to the rate plan id setting, click Save.
[[Image:Expedia5.png|400px800px|link=]]
[[Media:Expedia5.png|view large]]
The end selling price on Expedia may be different to the price sent, please check if your Expedia account is set for "Sell Rate" or "Net Rate" type and adjust the prices accordingly.
 
<span class="circle" >Tip</span> '''''Click on the "View Actual Data" Button to check which prices and availability will send.'''''
==Bookings==
Existing bookings are not automatically imported when the connection is established, those created in the last 30 days before the connection can be imported using the 'Import Existing Bookings' button. If the bookings have previously been sent to another channel manager, Expedia will probably not resend them.
Existing upcoming bookings for the next 30 days can be imported via the "Import extisting Bookings" button in SETTINGS-CHANNEL MANAGER-EXPEDIA. Bookings for later dates can be exported via a CSV file downloadable from Expedia, see https://api.beds24.com/csv/putexpediacomcsv for instructions.
Alternatively, existing bookings can be entered manually to block the dates at other channels, manually added bookings are not updated if modified by the channel.
Example: *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
Example: *[CONVERT:IDR-EUR][/]0.85 will convert Indonesian Rupees to Euros and send a price 85% of divides the normal price (iby 0.e. lowered 85 which raises it by circa 15%)
== Maximum number of accepted bookings ==
Make sure the "Bookings" check box for each mapped room is ticked and saved and then click the "Import existing bookings" button.
[[Image:channel_import.png|400px500px|link=]]
[[Media:channel_import.png|view large]]
== Updates ==
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
 
==Virtual Credit Cards ==
Virtual cards can be set to be auto charged at the date they become valid. This option is available for customers who use [[Stripe|Stripe]].
 
If you manually charge virtual credit cards please note that they can only be charged on the check-out date.
 
==Invoices / Expedia collect ==
If Expedia collects the payment from the guest they will send the amount you have to pay to Expedia and not the amout the guest paid. The guest has received the invoice from Expedia so you do not need to invoice them for the room charges.
 
If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|nvoicee]] function. Enter the ID number of the invoicee and all incoming bookings from the channel will be assigned to this invoicee (it does not change existing bookings)
 
Optional, prefix either "H" or "C" to the ID number and it will only apply only to hotel collect or channel collect bookings respectively. If using two invoicees enter the ID's like this "H1234 C56789".
== Setup Problems==
4) If the room is for more then 2 guests you need a room price for the number of guests the room can accommodate.
==Virtual Credit Cards ==
If Expedia sends credit cards please note that they can only be charged on the check-out date.
 
==Invoices / Expedia collect ==
If Expedia collects the payment from the guest they will send the amount you have to pay to Expedia and not the amout the guest paid. The guest has received the invoice from Expedia so you do not need to invoice them for the room charges.
 
If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|nvoicee]] function. Enter the ID number of the invoicee and all incoming bookings from the channel will be assigned to this invoicee (it does not change existing bookings)
 
Optional, prefix either "H" or "C" to the ID number and it will only apply only to hotel collect or channel collect bookings respectively. If using two invoicees enter the ID's like this "H1234 C56789".
==Common Errors==
'''Access to this API with a non-API account is forbidden. Please use an API account.'''
You are using the wrong credentials. Try removing your username and passsword password if entered SAVE and then check if your codes are accessible.
'''Currency code is invalid - Currency for xxx is not the same as the database value'''
'''Occupancy exceeds maximum Room Type Person Count'''
You are trying to send a price for a higher occupancy than what the room is set up in Expedia for. Please correct the maximum number of guests either in Expedia or in Beds24.
 
'''7028 (India only)'''
You are sending a tax inclusive SELL rate with a price which is not permitted. Either adjust the prices in Beds24 or change your prices in Expedia to be tax exclusive so Expedia will calculate the tax for you.
== Notes ==
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
Login to www.expediapartnercentral.com and disconnect from Beds24 from the "Expedia Connectivity Settings" section in your Exepdia Expedia Extranet
[[Image:expdia_self.jpg|100px|link=]]
=== I have multiple Expedia hotel ids. How do I set this up? ===
The system can handle multiple properties in one account. Each Expedia hotel requires one property in Beds24.
 
=== Can I use the same Expedia hotel ID for different properties in Beds24?===
Theoretically yes but we recommend not to do this because Expedia allows only to send one update for a property at a time. If there is an update for both Beds24 properties Expedia will reject the second one which can cause overbookings.
=== What to do when I receive an overbooking?===

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