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[[Category:Set up Instructions]]
<div class="heading">Expedia</div>
This page is about the menu {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->EXPEDIAand explains how the connection with Expedia works and how to set it up.
http://www.expedia.com
'''Rooms and room types'''
If you sell rooms individually at another channel or your own web site and want to sell them on Expedia as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooomsrooms]].
'''Dorms'''
The end selling price on Expedia may be different to the price sent, please check if your Expedia account is set for "Sell Rate" or "Net Rate" type and adjust the prices accordingly.
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.
==Multiple Rates at Expedia==
== Manage Bookings==
===Virtual Credit Cards ===
Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes Virtual cards can be set to be auto charged at the date they become valid. <div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]].If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>
If you manually charge virtual credit cards please note that they can only be charged on the check-out date.
===Expedia Collect ===
If Expedia collects the payment from the guest they will send the amount you have to pay to Expedia and not the amout the guest paid. The guest has received the invoice from Expedia so you do not need to invoice them for the room charges.
===Info Codes===
Info Codes in the "Info" tab of the booking show you relevant information.
{| class="wikitable"
! scope="col"| Code
! scope="col"| Use
|-
| AGODACOLLECT
| Agoda hotel collect booking
|-
| AGODACOMSERVICE
| Agoda booking with extra service (parking, breakfast)
|-
|CARDTOSTRIPE
| card details were sent to Stripe
|-
|STRIPEPAYMENT
| payment imported from Stripe
|-
|STRIPEFAIL
| card could not sent to Stripe
|-
|CARDEXPIRES
| added when the card expires before check-in
|-
|}
===Different Invoice Templates ===
If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function.
== Setup Problems==
'''Occupancy exceeds maximum Room Type Person Count'''
You are trying to send a price for a higher occupancy than what the room is set up in Expedia for. Please correct the maximum number of guests either in Expedia or in Beds24.
'''The restrictions of restrictionId are derived and cannot be updated '''
Your rates have restricitons which are linked in Expedia therefore Expedia does not allow us to update them. Contact Expedia support and ask them to remove all linkages for restrictions.
'''7028 (India only)'''
