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The rate codes are Change the wrong Sell or Net rate type. Check whether your rate codes should have an A at the end of the number or not. You can do this by clicking on setting for "Get CodesAcquisition Type". The rate plan IDs have to be used exactly as show there"Sell".
Your rates codes need to have an A at Change the end. Please check your channel manger settings and your rate codes in all rates and daily prices. You can do this by clicking on setting for "Get CodesAcquisition Type". The rate plan IDs have to be used exactly as show there"Net".
Orbitz can also be updated via Expedia EQC. If you want to do this your property should be connected to Expedia first. Please contact Expedia support for details.
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span>Rev+, Powered by Expedia Group: After you have connected your property to Expedia you can access real-time pricing data and market insights which will help you make smarter decisions via a click on the "Intelligence" button in the CALENDAR.
==Limitations==
'''Rooms and room types'''
If you sell rooms individually at another channel or your own web site and want to sell them on Expedia as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooomsrooms]].
'''Dorms'''
*Save
*Select if your Expedia price model is "Per Day Pricing" or "Per Occupancy Pricing". You will find this information in the activation E-Mail from Expedia.
*Select if your Expedia "Akquistion type" is "Net" or "Sell". You will find this information in the activation E-Mail from Expedia.
[[Image:hotel-id-expedia.png|500px|link=]]
The end selling price on Expedia may be different to the price sent, please check if your Expedia account is set for "Sell Rate" or "Net Rate" type and adjust the prices accordingly.
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS Expedia be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS Expedia is displayed.
==Multiple Rates at Expedia==
===Expedia Collect ===
If Expedia collects the payment from the guest they will send the amount you have to pay to Expedia and not the amout the guest paid. The guest has received the invoice from Expedia so you do not need to invoice them for the room charges.
===Info Codes===
Info Codes in the "Info" tab of the booking show you relevant information.
{| class="wikitable"
! scope="col"| Code
! scope="col"| Use
|-
| AGODACOLLECT
| Agoda hotel collect booking
|-
| AGODACOMSERVICE
| Agoda booking with extra service (parking, breakfast)
|-
|CARDTOSTRIPE
| card details were sent to Stripe
|-
|STRIPEPAYMENT
| payment imported from Stripe
|-
|STRIPEFAIL
| card could not sent to Stripe
|-
|CARDEXPIRES
| added when the card expires before check-in
|-
|}
===Different Invoice Templates ===
If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function.
== Setup Problems==
'''Sell Rates are expected for Agency or Flex rate plans, when hotel level rate acquisition is Sell Rate'''
'''Sell Rates are not expected for Merchant rate plan or Net Rate hotels.'''
'''The following roomtype id (xxxxx) does not belong to the given hotel: xxxxx'''
'''Occupancy exceeds maximum Room Type Person Count'''
You are trying to send a price for a higher occupancy than what the room is set up in Expedia for. Please correct the maximum number of guests either in Expedia or in Beds24.
'''The restrictions of restrictionId are derived and cannot be updated '''
Your rates have restricitons which are linked in Expedia therefore Expedia does not allow us to update them. Contact Expedia support and ask them to remove all linkages for restrictions.
'''7028 (India only)'''
