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[[Category:Enhanced_Selling]]You want to sell Gift Vouchers that can be redeemed against an accommodation/lodging booking.  = How it works =There is no specific option to buy a Gift Voucher Beds24.  You can use the details in this page to create a property/rooms with a special setup to sell gift vouchers. The booking number which is unique is used as a voucher code. Guests can redeem the Gift Voucher against a booking in one, many or all of your properties. = Set up = '''Step 1''' – Create Gift Voucher property

''This page explains how Go to set up Gift Vouchers''{{#fas:cog}} (SETTINGS) -> PROPERTIES and click on ADD NEW PROPERTY.

== How it works ==*Click on EDIT and update the property details/description. *Enter the name (e.g. Gift Voucher) and the currency you accept. You use a property with a special set up *Enter the contact details etc. *Set the "Type of Booking" to sell gift vouchers. The booking number which is unique is used as voucher code"Activity".

If you want guests to turn the voucher into a booking online you will also need to make some adjustments on your normal (lodging) property. If you require guests to contact you to redeem the voucher these steps are not required'''Step 2''' – Create Gift Voucher type.

== Set up ===== Adjustments for your lodging property ===1Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS and ADD a New Room. Create a special booking page where vouchers can be redeemd

Go to RATES and open an existing rate you want to use or add a new rate. Enter the prices and conditions which apply to the agent in the tab <span class="Summary". Make sure you set "Booking Type" style= Request. Change to the tab "Channels" untick "www.beds24.com" and tick www.beds24.com color: #f3e504; font- agentssize: 120%;" to apply this rate only to the agent. If you have created multiple agent codes enter the code or codes of the agents >{{#fas:lightbulb}} </span> Create an individual Room for each Gift Voucher type you want to apply the price to in the field "Agent Codes"offer (e.g.different prices or types – Spa day, Gourmet Meal for 2, Cooking course, 50€, 100€, 150€)

Rates set for the - agent channel will be shown only if the booking page is opened with the &agent<span class="" style=AGENT_CODE parameter in the URL The value of AGENT_CODE can be set uniquely for each property in SETTINGS"color: #f3e504; font-size: 120%;" >PROPERTIES-{{#fas:lightbulb}} </span>BOOKING RULESEnter in "Accommodation Type" what the guest books e.g."Gift Voucher

2. Add a Custom Question Create one for each Voucher Type, set the price for Single and Extra Person (if you want to your Booking page SETTINGS -> PROPERTIES-> BOOKING QUESTIONS so a guest has a Gift Voucher they wish allow multiple vouchers to redeem, they can enter be booked at the Gift Voucher Numbersame time).

Click on EDIT and you will get to PROPERTIES -> DESCRIPTION'''Step 4'''. Enter Setup the name (e.g. Gift Voucher) and the currency you accept. Set the "Type of Booking" to "Activity"page.

Go to {{#fas:cog}} (SETTINGS -) BOOKING ENGINE > PROPERTIES-> ROOMS ->SETUP*enter "Name" – Gift Voucher*set the "Quantity" = the number places or items you have*set "Unit Allocation" = One per Guest*set Collect Number of Guests = Yes*Maximum Guest to the same number as Quantity of this type*set "Maximum Stay" = Single Day Activity *enter "Accommodation Type" = gift voucherPROPERTY BOOKING PAGE.

Enter in "Accommodation Type" what Setup the guest books eLayout, using modules as you need to design a good booking page for the purchase of the gift vouchers.[https://wiki.beds24.gcom/index. "Gift Voucherphp/Responsive_Booking_Page Booking page]

2. Go Create the Booking page for people to SETTINGS -> PROPERTIES->ROOMS and create individual Rooms/Units for each buy the Gift Voucher you want to offer (eVouchers.g. different prices or types – Spa day, Gourmet Meal for 2, Cooking course)

3. Go to {{#fas:cog}} (SETTINGS -) BOOKING ENGINE > PROPERTY BOOKING PAGE->DEVELOPERS and exchange all phrases which refer to accommodation.

*b24-selector-numadult{display: none; }  '''Step 5. '''' Set the Booking rules Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES*NORMAL BOOKINGS = Confirmed with Deposit Collection 2 – via payment gateway.  '''Step 6.''' Setup Payment Rules/Gateway Go to {{#fas:cog}} (SETTINGS) -> PAYMENTS->PAYMENT COLLECTION and set Deposit Collection 2 = 100%.Activate the Payment Gateways/options for payment at the time of booking. See here for more details [[Category:Payments:https://wiki.beds24.com/index.php/Category:Payments|Payment Gateways]]  '''Step 7.''' Confirmation messages/Voucher details. Go to {{#fas:cog}} (SETTINGS) -> GUEST MANAGEMENT -> CONFIRMATION MESSAGES and customise the confirmation message for the "Gift voucher" property. Template variables should be used to customise the email to the purchaser with the details on how to use/redeem the Gift Voucher. You might want to include the Booking Page URL where the guest can use the voucher code. =How to manage the voucher codes= '''Step 1. ''' Create Auto Action to add Expiry date to booking. Go to {{#fas:cog}} (SETTINGS) -> GUEST MANAGEMENT -> AUTO ACTIONS.  Create new Auto Action.  '''Trigger tab:  Time: *Trigger Event = Check-in*Trigger Time = -365*Trigger Window = 365 Booking Source*Booking Source = All (for example) Booking Conditions*Booking Status = All not Cancelled '''Booking Info Tab:*Booking Info Code = EXPDATE*Booking Info Text = [FIRSTNIGHT:365 days] this will set the expiry date 1 year from the purchase date of the voucher.   '''Step 2.''' Create Custom Report to manage the expired/un-redeemed vouchers Go to REPORTS > CUSTOM REPORTS Create new report, set Report Name = Gift Voucher – Due to expire  *Booking Date From = 365*Booking Date To = 180*Any booking info code = EXPDATE Drap the Columns required for the report, select the columns *Group Ref *Booking Ref *Property *Room *Status *Booking Date*Invoice Charges *Booking Info Specified Columns  '''Step 3.''' How to Manage vouchers and bookings You will receive a booking notification with the Booking id for the gift voucher.  If the voucher can be used for '''ALL''' of your properties, then go to {{#fas:cog}} (SETTINGS) -> BOOKING ENGINE -> MULTI BOOKING PAGE -> VOUCHER CODES, enter the booking id and the value. (23456789 100) when the guest enters the Voucher code in a future booking, they will receive a 100€ discount, applied at the time of the booking. If the voucher can only be redeemed against '''ONE''' property, then go to go to {{#fas:cog}} (SETTINGS) -> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> VOUCHER CODES, enter the booking id and the value. (23456789 100) when the guest enters the Voucher code in a future booking, they will receive a 100€ discount, applied at the time of the booking. 

5. Go to SETTINGS -To manage the use of the Voucher codes, as a Voucher code is used in a booking then it will be deleted from the list in the Property Booking page > GUEST MANAGEMENT -Voucher codes or Multi Property Page > CONFIRMATION MESSAGES and customise your the confirmation message for the "Gift voucher" property. Voucher code (where ever you have set them).

== Manage vouchers and bookings ==Open the gift voucher bookings, go to "Charges & Payments" tab and delete the Charges section (usually the top row), use the red X'''Step 4. This will remove the Charges but leave the payment details''' Expired Voucher Codes.

When a guest sends a Booking Request with Use the Gift Voucher details entered report created in the Custom Question, copy and paste the Gift Voucher number, go to the Invoice Tab of the Request booking, then enter the Gift Voucher Number into the box ‘Add Existing Booking to Group’ this will create a ‘group booking’ and add the gift voucher value to the "Invoice" tab of the BookingStep 2 (above).

*Set up an Auto Action to confirm For Voucher codes that have expired, then you need to remove them from the Guest their Request list, otherwise there is moved the potential for the voucher code to Confirmed and provide the Booking with be used after the Gift Voucher validationperiod. *Setup an Auto Action Go to send Payment Request when payment required{{#fas:cog}} (SETTINGS) -> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> VOUCHER CODES and/or {{#fas:cog}} (SETTINGS) -> BOOKING ENGINE -> MULTI BOOKING PAGE -> VOUCHER CODES and remove the expired voucher code from the list.