1,787 bytes added,
17:36, 27 December 2023 [[Category:Apps]]
<div class="heading">GuestTouch</div>
This page is about the integration with GuestTouch
To use this integration you need to have an account with [https://www.guesttouch.com GuestTouch].
=General Information=
GuestTouch’s holistic Guest Messaging Platform provides hoteliers with a unified guest messaging platform that allows the entire digital guest journey from property discovery, booking, pre-arrival, and check-in to post-stay!
GuestTouch’s Reputation Platform enables accommodation providers make reputation management a breeze. Ace online reputation, collect more reviews and direct feedback, track performance across the portfolio create custom groups and easily respond to reviews with guestAI™
=Setup=
'''Step 1: Generate Generate Invite Token'''
# Visit this Beds24 URL: https://beds24.com/control3.php?pagetype=apiv2
# Click on "Generate invite code" button
# Select all options under READ AND WRITE
# Click on Generate invite code button
'''Step 2: Set the Webhook URL'''
# Go to Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ACCESS
# Paste the GuestTouch Webhook URL provided inthe configuration email into the setting "Booking Webhook" URL
# Leave all other fields blank and click on the SAVE button.
# Repeat steps 1-3 for all other properties you want to connect
'''Step 4: Send pin code to your guests'''
# The [BOOKINGINFOCODETEXT:JERVIS_LOCK_PIN] template variable will add the pin code
# Create an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTION with the [BOOKINGINFOCODETEXT:JERVIS_LOCK_PIN] template variable.
GuestTouch will import your bookings to initialize the setup and will receive any updates to any of the bookings in real-time from Beds24.
For further details please contact GuestTouch support.