GuestTouch
This page is about the integration with GuestTouch
To use this integration you need to have an account with GuestTouch.
1 General Information
GuestTouch’s holistic Guest Messaging Platform provides hoteliers with a unified guest messaging platform that allows the entire digital guest journey from property discovery, booking, pre-arrival, and check-in to post-stay!
GuestTouch’s Reputation Platform enables accommodation providers make reputation management a breeze. Ace online reputation, collect more reviews and direct feedback, track performance across the portfolio create custom groups and easily respond to reviews with guestAI™
2 Setup
Step 1: Generate Generate Invite Token
- Visit this Beds24 URL: https://beds24.com/control3.php?pagetype=apiv2
- Click on "Generate invite code" button
- Select all options under READ AND WRITE
- Click on Generate invite code button
Step 2: Set the Webhook URL
- Go to Go to (SETTINGS) PROPERTIES > ACCESS
- Paste the GuestTouch Webhook URL provided inthe configuration email into the setting "Booking Webhook" URL
- Leave all other fields blank and click on the SAVE button.
- Repeat steps 1-3 for all other properties you want to connect
Step 4: Send pin code to your guests
- The [BOOKINGINFOCODETEXT:JERVIS_LOCK_PIN] template variable will add the pin code
- Create an Auto Action in (SETTINGS) GUEST MANAGEMENT > AUTO ACTION with the [BOOKINGINFOCODETEXT:JERVIS_LOCK_PIN] template variable.
GuestTouch will import your bookings to initialize the setup and will receive any updates to any of the bookings in real-time from Beds24.
For further details please contact GuestTouch support.
