17,096
edits
Changes
Jump to navigation
Jump to search
no edit summary
[[Category:Bookings]]
[[Category:Automation]]
<div class="heading">Guest Login</div> ''This page is about the menu SETTINGS -<div class="heading"> GUEST MANAGEMENT -Page Title</div> This page is about the menu {{#fas:cog}} (SETTINGS) GUEST LOGIN''
__TOC__
You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for offers or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. This will add a link to the guest login where the guest can cancel the booking.
When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in SETTINGS -<div class="heading"> GUEST MANAGEMENT -Page Title</div> This page is about the menu {{#fas:cog}} (SETTINGS) AUTO ACTIONS.
== Messages==
Guest can send you messages via the Guest Login. When a guest sends a new message you will receive an Email notification which you can reply to.
