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Guest login

38 bytes added, 13:11, 12 August 2022
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[[Category:Guests_and_Bookings]]
[[Category:Guest Management]]
[[Category:Messaging]]
[[Category:Bookings]]
[[Category:Automation]]
<div class="heading">Guest Login</div> ''This page is about the menu {{#fas:cog}} (SETTINGS -> ) GUEST MANAGEMENT -> GUEST LOGIN''
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== Cancellations ==
You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under {{#fas:cog}} (SETTINGS -> ) PROPERTIES -> BOOKING RULES. You have the option to override these settings for offers or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. This will add a link to the guest login where the guest can cancel the booking.
When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in {{#fas:cog}} (SETTINGS -> ) GUEST MANAGEMENT -> AUTO ACTIONS.
== Messages==
Guest can send you messages via the Guest Login. When a guest send sends a new message you will receive an Email notification which you can reply to.

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