Changes

[[Category:Messaging]][[Category:Troubleshooting]]<div class== "heading">Host Notifications</div> This page is about the menu {{#fas:cog}} (SETTINGS) ACCOUNT > HOST NOTIFICATIONS=Email Notifications=By default Email notification about new bookings and system notifications are sent to the Administrator Email address from '''SETTINGS -> ACCOUNT ACCESS'''.

By default hosts receive an Email If you have multiple properties you can set SETTINGS -> ACCOUNT -> HOST NOTIFICATIONS > Booking notification emails sent to"=Administrator and Cc: Property' to send a copy of the confirmation to the Administrator property. The Email address from '''used is the one entered in SETTINGS -> ACCOUNT'''. Optional additional notifications can be set here: PROPERTIES-> DESCRIPTION

== Additional Emails =='''SMS 1''' / '''SMS 2Additional Booking Notification Email''' : New A notification about new booking alerts can will be sent out automatically to two mobile (cell) phonesyour e-mail address. You An additional customisable notification may specify whether '''all''' be constructed and sent automatically to a second Email address when new bookings ''or'' only new bookings where the guest will arrive very soon are notified via SMSoccur. SMS messages are sent via a commercial messaging service and incur a charge of 20c per message sent. If the balance of your account falls below zero, SMS messaging will Select whether this email should be automatically disabled until you bring your account back into credit. Bookings entered , sent only for bookings originating on-line at the online booking page and or for all bookings including those imported by the synchroniser will . '''Additional Email Address''': The Email address to send the custom new booking notification Emails. [[Template Variables]] may be notified by SMS if they are arriving within used for the subject and text of the specified time frame. Bookings entered manually into email to include information from the system while you are signed-in will not be notified via SMS messagebooking.

'''SMS 1 to Phone Number''' / '''SMS 2 to Phone NumberEmail Subject''': This is the phone number that will receive subject of the SMS additional email new booking notification.<br />This is a global service and the notifications can be sent to almost any phone in any country. The phone number must contain the full international country code and phone number as it would [[Template Variables]] may be dialled internationally but without any leading zeros or other characters (used for the international access dialling code such as 00) subject and use no spaces between text of the digits. The number must start with email to include information from the country codebooking. SMS notifications incur a usage charge per message sent even if the message  '''Email Message''': This is not received because the number is incorrectly entered or text of the additional email new booking is false or later cancellednotification.Please make sure [[Template Variables]] may be used for the number(s) is correct subject and capable text of receiving SMS messages if you use this servicethe email to include information from the booking.

= SMS ='''SMS 1''' / '''SMS Text2''': This is the text New booking alerts can be sent to send in the SMS messagetwo mobile (cell) phones. Template variables You may be used to include information from specify whether '''all''' new bookings ''or'' only new bookings where the booking. Remember that SMS messages are limited to 160 characters and guest will be truncated if they arrive very soon are longer than thisnotified via SMS.

'''Additional Booking Notification EmailSend SMS 1 ''': A notification about new booking will be sent out automatically to your e-mail address. An additional customisable notification may be constructed and sent automatically / '''Send SMS 2 ''' Change this to a second Email address when new bookings occur. Select whether this email should be disabled, sent only for bookings originating on-line at the Beds24 booking page or time window for all bookings including those imported by the synchroniserSMS (Today, within 1 day, within 2 day... )

'''Additional Email AddressSMS 1 to Phone Number''' / '''SMS 2 to Phone Number''': The Email address to send This is the phone number that will receive the custom new booking SMS notification Emails. [[Template Variables]] may <br />This is a global service and the notifications can be sent to almost any phone in any country. The phone number must contain the full international country code and phone number as it would be used dialed internationally but without any leading zeros or other characters (for the subject international access dialing code such as 00) and text of use no spaces between the digits. The number must start with the country code. SMS notifications incur a usage charge per message sent even if the message is not received because the email to include information from number is incorrectly entered or the bookingis false or later cancelled.Please make sure the number(s) is correct and capable of receiving SMS messages if you use this service.

'''Email Subject''': This = Multiple Notifications per Property =*The easiest is to use a filter rule on your own mail system to auto forward the mails to multiple people*Set up Auto Action Emails in SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS*Create a sub account for the subject of property (Click on the additional email new booking notification. [[Template Variables]] may be used for 'User' icon on the subject top right and text of then on 'Account Management, in the email to include information from old control panel SUB ACCOUNT in the booking.top right)

'''Email MessageSMSs cannot be delivered to certain carriers''': Some carriers require us to send SMSs from an "Alphanumeric Sender ID" instead of a phone number. This is the text means SMSs will be displayed as coming from a name instead of a phone number. If you are having issues where some recipients are unable to receive your SMSs, or if you would simply prefer to use a Sender ID, please contact support with the additional email new booking notificationname you would like to use. [[Template Variables]] Alphanumeric Sender IDs may be used for the subject up to 11 characters long, and may contain upper and lowercase letters, numbers and text of the email to include information from the bookingspaces.