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HostelWorld.com

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[[Category:Channel Manager]]
[[Category:Error Messages from Channels]]
[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Hostelworld</div> ''Synchronising Beds24.com This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOSTELWORLD and explains how the connection with Hostelworld group (HostelWorld.com, HostelBookers.com, Hostels.com, Bedandbreakfastworld.com)'http://www.hostelworldworks and how to set it up.com
==General==
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*Beds24.com can export multiple prices
*Beds24.com can apply a price multiplier to prices
*Beds24 can send minimum stays
*Beds24.com can import Bookings
'''Prices'''
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Beds24 can map a different Beds24 rate or offer price to each Hostelworld rate code. Currently Hostelworld only supports refundable and non-refundable rates. *Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates Fixed Prices can not be sent. *If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.
'''Private Rooms'''
*Choose the Hostelwrold standard rate for this room and click on it
*When the correct rate plan id has copied to the rate plan id setting.
*Click SAVE
[[Image:agoda_standard_rate_mapping.png|500px|link=]]
[[Media:agoda_standard_rate_mapping.png|view large]]
4) Number of Beds: *select the number of beds in the room if they are different from the Max number of guests. Ensure you set the same number of beds in Beds24 as you have specified at Hostelworld, you can check the details when you click 'Get the HostelWorld.com Room Codes for this Property Code'.*Click SAVE  <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>If the room has a double bed, this will be 1 bed, not 2 to match the number of guests. 5) Activate:
*Tick "Inventory", "Prices" and "Bookings"
*Save
==Prices==
For dorms Beds24 checks the prices in this order: 1. single price:  2. double price: if no single price is found the system will look for a double price and send this to Hostelworld group 3. room price: if no single or double price are found the system will look for a room price and send this to Hostelworld group. This includes the export price.   For private rooms Beds24 checks the prices in this order: 1. room price
12. room double price: it a if no room price is set found the system will look for a double price, divide the room price it by the number of beds 2 and send this to Hostelworld groupas the price per bed for the private room.
23. double single price: if no room price is and no double price are found the system will look for a double send the single price as bed price, divide it by 2 and send this to Hostelworld group.
3. single The price: if no room price and no double price are found paid by the system will send guest is the single price as bed price to Hostelworld group. For dorm multiplied by the number of beds just set a single pricein the private room.
<span classstyle="circlecolor: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '''''Click on the "View Actual Data" Button to check which prices and availability will send.'''''
===Multiple Rates===
Example: *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
 
Example: *[CONVERT:IDR-EUR][/]0.85 will convert Indonesian Rupees to Euros and send a price 85% of the normal price (i.e. lowered by 15%)
 
===Minimum Stay===
Hostelworld accept one minimum stay per date which then applies to all rooms/dorms in the property.
 
Beds24 defines minimum stays at the room level so if you want to send a minimum stay you must make use of the "Minimum Stay Source" setting in the Channel Manager choosing one room from the drop down list. The minimum stays from this room will then apply to the whole property at Hostelworld.
 
Note: The selected room in "Minimum Stay Source" must be enabled and already sending inventory to Hostelworld.
== Check Connection ==
The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.
== Updates and Changes==Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or quantity number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
==Common Errors==
Check if the username is correct and and the password entered is your Hostelworld API password provided by your Hostelworld account manager.
If username and Hostelworld API password are correctly entered please check with your Hostelworld account manager whether the connection is activated.
 
'''Non existing room type'''
You have mapped a code for a room which does not exist in Hostelworld. Go to SETTINGS->CHANNEL MANAGER->HOSTELWORLD and check your mapping. You can only map codes which show up when you click on "Get Codes".
'''Date ranges overlap'''
*Open your rates (Channel Tab) and make sure the correct rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct rate id is selected from the 'get codes' list.
 
'''1112 - Rate plan not existing for given roomtypeid''' and '''Invalid rate plan(s) for requested property '''
You have mapped a rate code which does not exist at Hostelworld
*Please double check your rates and daily prices and select a valid rate id from the list in 'get codes'.
*Open your rates (Channel Tab) and make sure the correct rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct rate id is selected from the 'get codes' list.
==Notes==
 *The password is a special API password not your regular Hostelword password. Changing the password will break the connection.  *To sell a complete room at Hostelworld set it to a "Private" room type in their system.We will still send the bed price as per a dorm but Private rooms will only be sold if all the beds in the room are booked together.*Hostelworld can send credit card details but they will not send a CCV.
==Disconnect==
Bookings coming from a channel should be modified by the channel. Cancelling a booking in Beds24 will not cancel the booking in the channel and can cause a double booking.
If for some reason you need to make a change in Beds24 and do not want an update from the channel to override it, you can set "Allow Channel Modifications" = No ("Details" tab of the booking").
=== How do I add a promotion or special price?===

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