Changes

[[Category:Set up InstructionsTroubleshooting]]<div class="heading">HRS</div> ''This page is about the menu {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->HRS__TOC__ and explains how the connection with HRS works and how to set it up.

*Beds24.com can export Minimum StayStayfor for certain rate types*Beds24.com can export Closed to Arrival and Closed to Departurefor certain rate types

*Importing modifications or cancellations can be disabled for individual bookings.

*HRS allows white label properties only upon request. If you want to connect a hotel which uses our white label options please send us a support ticket via the SUPPORT button in the top right of the control panel.*HRS supports check-in no allowed and minimum stays only for the rate types ""Trade show", "Special", "Hot Deal" and "Season".*HRS does not send guests contact details.

*Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, rates fixed prices or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category.

<span div class="circlewarning" >{{#fas:exclamation-triangle}} Note </span> HRS availability is per rate type. Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this.</div>

If you do not want to offer double or single rooms, they may be closed but this is not recommended.   <span classstyle="circlecolor: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} Tip</span> ''Double and single rooms generate the most bookings because HRS is strongly focused on business travellers. We recommend connecting double and single rooms and avoiding additional categories if possible. '' If you do not want to offer double or single rooms, they may be closed but this is not recommended.

Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, rates fixed prices or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category.

<span div class="circlewarning" >{{#fas:exclamation-triangle}} Note </span> Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this.</div>

 <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Note: If you change your hotel type after you have done the mapping you will loose your mapping and you will need to enter your codes again.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} Note: </span> For "Cancellation" = Not Allowed you need to set "Reservation TyeType" = Guaranteed with credit card.

 <span classstyle="circlecolor: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '''''Click on the "View Actual Data" Button to check which prices and availability will send.'''''Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.

You can send different rate types on different dates (i.e. "Special" on weekdays and "Weekend" on weekends, "Trade show " during trade show periods). If you want to do this you can map the applicable codes directly in the rate Fixed Prices or daily priceDaily Price. [[Setting_Prices_for_Booking_Channels|Please use these instructions]].

Warning<div class="warning">{{#fas: exclamation-triangle}} If you are looged into your HRS Account HRS will not accept updates from Beds24. Avoid logging into Hotel Self Administration after you have connected the channel manager.</div>

If you want to offer meal inclusive or exclusive you need to add prices in the HRS extranet. If you do not offer breakfast use "not available". This requires no setting in HRS. If you have already offered breakfast in the current calendar year, HRS does not allow the setting "not available". Select "exclusive" instead.  '''The Hot Deal cannot be saved because an HRS rate is not available throughout the selected period. ''' To send a Hot-Deeal you need to create and map a (Standard) HRS rate.  '''4101: rate save failed due to validation errors (Validation errors occurred: The column does not exist. Please first create the column''' If you want to send multiple prices to HRS you need to create additional rows in HRS.