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== How Beds24 Works ==Beds24.com is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and administrate your lodging in less time. __NOTOC__
'''DASHBOARD'''<div class="col-12"><div class="jumbotron" style="margin-top: 5px;" ><h1 style="padding: 20px 0 0 0; text-align: center; border: none;">Beds24 is designed as a self-service system.<br>Information and support is available via the following channels:</h1>
The dashboard gives you a quick overview showing your latest bookings, upcoming arrivals and departures.
'''CALENDAR'''<div style="clear: both;"></div><div class="col-3"><div style="0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #008acc; color: #ffffff;">Documentation</h3>This support wiki contains the full documentation.</div></div>
Once you have set up your rates and inventory this table gives you a complete overview on your bookings, rates and inventory. This is the area many hosts use the most<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>[[videos|Video]] tutorials.</div></div>
'''BOOKINGS'''<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Community</h3>Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions. </div></div>
Online bookings by <div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>Log into your guest are automatically entered into the systemBeds24 account to send a [https://beds24. You can also manually enter offline bookingscom/control2. If you are using the Channel Manager it will import your bookings form your booking channelsphp support ticket].</div></div>
'''SETTINGS'''<div style="clear: both;"></div></div>
The multitude of sophisticated settings makes Beds24 very powerful. You do not need to enter information for settings you dont use. Select the ones you need to reflect your pricing, strategy and conditions. Got to the '''[[Do the initial Setup|Setup Guide]]''' for step by step instruction to [[Do the initial Setup|setup]] your account.</div>
'''RATES'''
Beds24.com lets you set almost unlimited rate and discount combinations. You can set your Rates in the RATES area of the control panel. If you have simple daily rates per room you can easily enter them in CALENDAR <div class="col-12"><div style="padding: 0 20px 0 20px;"></div><h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2></div> Daily Price row.
'''CHANNEL MANAGER'''<div style="clear: both;"></div>
The optional channel manager updates every web site when you take a new booking. You can enable channel mangement in the control panel under SETTINGS <div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> CHANNEL MANGEMENT.Getting Started</h4>[[:category:Introduction|How the System Works]]
This user manual will give you an overview [[Apartment_and_Self_Catering_Set_up|Apartment and explain how to use the booking system in detail. self catering set up]]
In the control panel there is a context sensitive help system which explains each setting. [[Hostel and Retreat Setup|Hostel, dorms, retreats]]
===How to use the the Wiki===-There is a category for each menu item in the control panel[[Import_existing_bookings|Import existing bookings]]
-Under '''How to..''' you can find tutorials [[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on how to perform '''more complex settings'''another room]]
no edit summary
[[Do_the_initial_Setup|Setup guide]]
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
[[Questions_and_Answers|Frequently asked questions]] <h4 style="padding: 5px; text-Search using align: center; background-color: #f4f4f4;">Daily Use</h4> '''[[Tips_and_tricks|Tips and ideas]]''' [[:category:Bookings|Add and manage bookings]] [[:category:Invoice|Invoicing]] [[:category:Bookings|Check guests in and check guests out]] [[:category:Calendar|Use the calendar]] [[:category:Dashboard|Use the dashboard]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] [[Cleaning_and_Housekeeping|Housekeeping, cleaning]] [[Close_Rooms|Close rooms]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]] [[:Category:Prices#Check_Prices|Check prices]] [[:category:Calendar#Diary_Function|Use the diary function]] [[:category:Reports|Generate reports]] [[Proposal_or_quote|Send proposal or quote]] [[Make_notes|Keep notes]] [[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]] [[:category:Troubleshooting|Troubleshooting]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Booking Page and Widgets</h4> [[:category:Booking_Page|Customise booking page]] [[Booking Page: Custom_Questions_on_Booking_Page|Customise information your guests submit with their booking ]] [[languages|Multiple languages]] [[Offers|Multiple offers for packages or different price options]] [[Sell_Rooms_with_Priority|Sell rooms with priority]] [[:category:Widgets|Generate widgets]] </div></div> <div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices</h4> [[:category:Prices|Set prices]] [[Discounts|Discount options]] [[Seasonal_Prices|Seasonal prices]] [[Last-Minute_Prices|Last-Minute prices]] [[Occupancy Based Prices|Occupancy based prices]] [[Weekly_Prices|Weekly Prices]] [[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]] [[Weekend_and_Weekday_Rates|Weekend and weekday rates]] [[:category:Prices|Use a multiplier]] [[Setting_Prices_for_Booking_Channels|Prices for Channels]] [[Offers|Offer different price options or packages]] [[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]] [[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]] [[Internal_Prices|Internal prices which are only available in the control panel]] [[Sell_Extras_like_Activities_or_Car_Rental|Offer extras, tours, activities]] [[tax|Taxes]] [[Prices_including_cleaning_fees|Cleaning Fee]] </div> <div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Availability</h4>[[:category:Prices_and_Availability|Availability]] [[Close_Rooms|Close rooms]] [[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]] [[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]] [[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4> [[:category:Channel_Manager|Automatically sync with channels]] [[Yield_Optimiser|Yield Optimiser]] [[Auto_Actions|Auto Action for bookings]] [[Auto_Actions|Automated Emails]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4> [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] [[Auto_Top_up_rooms|Auto top up rooms]] [[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]] [[Upsell_Items|Sell extras]] [[Voucher_Codes|Use voucher codes]] [[Offers|Offer multiple price/booking options]] [[Gift_Vouchers|Offer gift certificates]] [[Yield_Optimiser|Yield Optimiser]]</div> </div><div class="col-3"> <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4> [[:category:Bookings|Add and manage bookings]] [[:category:Booking_Rules|Booking rules]] [[:category:Confirmation_Messages|Confirmations to guests]] [[Host_Notifications|Notifications to hosts]] [[:category:Invoice|Invoice]] [[:category:Payment_Collection|Payment gateways]] [[:category:Payment_Collection|Collect payments from guests]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] [[Bookings_-_flag_bookings_with_special_status|Mark bookings]] [[Export_Bookings|Export bookings]] [[Group_Bookings|Group bookings]] [[:category:Reports|Reports]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>[[:category:Payment_Collection|Payment collection overview]] [[:Category:Payment_Collection#Payment_Options|Payment options and gateways]] [[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]] [[Stripe|Connect Stripe]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>[[:category:Guests|Guest database]] [[:category:Messaging|Communication with guests]] [[Auto_Actions|Automatic Emails]] [[Guest_Registration_Form|Guest registration form]] [[:category:Invoices|Invoices]] [[Tripadvisor|Automatically collect reviews from Tripadvisor]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>[[:category:Sub_Account|User management and multiple log-ins]] [[:category:Sub_Account|Sub Accounts]] [[Billing|View usage fees]] [[Billing|Payments to Beds24]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</h4> [[Facebook_App:_Install_the_App|Facebook app]] [[:category:Wordpress|Use the Wordpress Plugin]] [[:category:Apps|Other Apps and Integrations]] [[:category:API|API]] </div><div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>[[:category:Channel_Manager|How the search fieldchannel manager works]] [[Channel_Manager_Capabilities|Channel manager capabilities]] [[:category:Set_up_Instructions|Set up instructions for channels]] [[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]] [[Individual_Rooms_and_Roomtypes|Rooms and room types ]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]] [[:category:Error_Messages_from_Channels|Error messages from channels]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Troubleshooting</h4>[[:category:Prices_and_Availability|Booking page shows no availability]] [[Outgoing_Email|Emails to guests do not send]] [[:category:Messaging#Trouble_Shooting|Can not send manual emails]] [[:category:Messaging#Trouble_Shooting|Manual emails are cut off]] [[Auto_Actions#Troubleshooting|Auto Action did not send]] [[Host_Notifications#Trouble_Shooting|No Email notifications on new bookings]] [[Paypal#Troubleshooting|Guest made a payment but booking shows cancelled]] [[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]] [[Overbooking|Overbooking]] [[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]] [[Agoda.com|Error messages from Agoda]] [[AirBnB.com#Common_Errors|Error messages from Airbnb]] [[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]] [[Expedia.com#Common_Errors|Error messages from Expedia]] [[HostelWorld.com#Common_Errors|Error messages from Hostelworld]] [[:category:Error_Messages_from_Channels|Error messages from other channels]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Developers</h4>[[:category:API|API]] [[:category:Developers |Custom solutions]] [[Make_Your_Own_Booking_Widget|Custom widgets]]</div></div> <div style="clear: both;"></div>
