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<div class="col----12"><div class="jumbotron" style="margin-top: 5px;" ><h1 style='''How to use the Support Wiki'''===*There "padding: 20px 0 0 0; text-align: center; border: none;">Beds24 is designed as a category for each menu item in self-service system.<br>Information and support is available via the control panel*Under '''[[:Categoryfollowing channels:How_to|How to...]]''' you can find tutorials on how to perform '''more complex settings'''*Search using the search field on the top of the page</h1>

<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>[[Quick_Setupvideos|Quick SetupVideo]]tutorials.</div></div>

<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Community</h3>Log in to your Beds24 account to browse the [[Hostel_Setup|Hostel & Retreat Setup]http://forum.beds24.com/index.php forum]for ideas and solutions. </div></div>

<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>Log into your Beds24 account to send a [[Reactivate_Quick_Tour|Reactivate Quick Tour]https://beds24.com/control2.php support ticket].</div></div>

<div style="clear: both;"></div></div> </div>  <div class="col-12"><div style="padding: 0 20px 0 20px;"></div><h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2></div> <div style="clear: both;"></div> <div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>[[:category:Introduction|How the System Works]] [[Do_the_initial_Setup|Setup guide]] [[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]] [[Hostel and Retreat Setup|Hostel, dorms, retreats]] [[Agency_%26_Multiple_Property_Setup | Multiple properties ]] [[Import_existing_bookings|Import existing bookings]] [[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]] [[Questions_and_Answers|Frequently asked questions]]   <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4> '''FAQ[[Tips_and_tricks|Tips and ideas]]'''=== [[:category:Bookings|Add and manage bookings]] [[:category:Invoice|Invoicing]] [[:category:Bookings|Check guests in and check guests out]] [[:category:Calendar|Use the calendar]] [[:category:Dashboard|Use the dashboard]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] [[Cleaning_and_Housekeeping|Housekeeping, cleaning]] [[Close_Rooms|Close rooms]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]  [[:Category:Prices#Check_Prices|Check prices]] [[:category:Calendar#Diary_Function|Use the diary function]] [[:category:FAQReports|Generate reports]] [[Proposal_or_quote|Frequently asked questionsSend proposal or quote]] [[Make_notes|Keep notes]] [[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]]

<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Booking Page and Widgets</h4> [[:category:Booking_Page|Customise booking page]] [[Booking Page: Custom_Questions_on_Booking_Page|Customise information your guests submit with their booking ]] [[languages|Multiple languages]] [[Offers|Multiple offers for packages or different price options]] [[Sell_Rooms_with_Priority|Sell rooms with priority]] [[:category:Widgets|Generate widgets]]   </div></div> <div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices</h4> [[:category:Prices|Set prices]] [[Discounts|Discount options]] [[Seasonal_Prices|Seasonal prices]] [[Last-Minute_Prices|Last-Minute prices]] [[Occupancy Based Prices|Occupancy based prices]] [[Weekly_Prices|Weekly Prices]] [[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]] [[Weekend_and_Weekday_Rates|Weekend and weekday rates]] [[:category:Prices|Use a multiplier]] [[Setting_Prices_for_Booking_Channels|Prices for Channels]] [[Offers|Offer different price options or packages]] [[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]] [[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]] [[Internal_Prices|Internal prices which are only available in the control panel]]  [[Sell_Extras_like_Activities_or_Car_Rental|Offer extras, tours, activities]] [[tax|Taxes]] [[Prices_including_cleaning_fees|Cleaning Fee]]  </div> <div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Availability</h4>[[:category:Prices_and_Availability|Availability]] [[Close_Rooms|Close rooms]] [[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]] [[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]] [[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]   <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4> [[:category:Channel_Manager|Automatically sync with channels]] [[Yield_Optimiser|Yield Optimiser]] [[Auto_Actions|Auto Action for bookings]] [[Auto_Actions|Automated Emails]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4> [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] [[Auto_Top_up_rooms|Auto top up rooms]] [[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]] [[Upsell_Items|Sell extras]] [[Voucher_Codes|Use voucher codes]] [[Offers|Offer multiple price/booking options]] [[Gift_Vouchers|Offer gift certificates]] [[Yield_Optimiser|Yield Optimiser]]</div>  </div><div class="col-3"> <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4> [[:category:Bookings|Add and manage bookings]] [[:category:Booking_Rules|Booking rules]] [[:category:Confirmation_Messages|Confirmations to guests]] [[Host_Notifications|Notifications to hosts]] [[:category:Invoice|Invoice]] [[:category:Payment_Collection|Payment gateways]] [[:category:Payment_Collection|Collect payments from guests]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] [[Bookings_-_flag_bookings_with_special_status|Mark bookings]] [[Export_Bookings|Export bookings]] [[Group_Bookings|Group bookings]] [[:category:Reports|Reports]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>[[:category:Payment_Collection|Payment collection overview]] [[:Category:Payment_Collection#Payment_Options|Payment options and gateways]] [[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]] [[Stripe|Connect Stripe]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>[[:category:Guests|Guest database]] [[:category:Messaging|Communication with guests]] [[Auto_Actions|Automatic Emails]] [[Guest_Registration_Form|Guest registration form]] [[:category:Invoices|Invoices]] [[Tripadvisor|Automatically collect reviews from Tripadvisor]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>[[:category:Sub_Account|User management and multiple log-ins]] [[:category:Sub_Account|Sub Accounts]] [[Billing|View usage fees]] [[Billing|Payments to Beds24]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</h4> [[Facebook_App:_Install_the_App|Facebook app]] [[:category:Wordpress|Use the Wordpress Plugin]] [[:category:Apps|Other Apps and Integrations]] [[:category:API|API]]  </div><div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>[[:category:Channel_Manager|How the channel manager works]] [[Channel_Manager_Capabilities|Channel manager capabilities]] [[:category:Set_up_Instructions|Set up instructions for channels]] [[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]] [[Individual_Rooms_and_Roomtypes|Rooms and room types ]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]  [[:category:Error_Messages_from_Channels|Error messages from channels]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Troubleshooting</h4>[[:category:Prices_and_Availability|Booking page shows no availability]] [[Outgoing_Email|Emails to guests do not send]] [[:category:Messaging#Trouble_Shooting|Can not send manual emails]] [[:category:Messaging#Trouble_Shooting|Manual emails are cut off]] [[Auto_Actions#Troubleshooting|Auto Action did not send]] [[Host_Notifications#Trouble_Shooting|No Email notifications on new bookings]] [[Paypal#Troubleshooting|Guest made a payment but booking shows cancelled]] [[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]

[[Page/bookingpageroomextraOverbooking|Packages or Different Price Options for one RoomOverbooking]]

==='''Bookings'''===[[:category:BookingsYou_dont_have_permission_to_access_control2.php_on_this_server_Error|Manage BookingsYou dont have permission to access control2.php on this server]]

[[Receive_Payments_from_GuestsAgoda.com|Receive Payments Error messages from GuestsAgoda]]

[[CancellationsAirBnB.com#Common_Errors|Error messages from Airbnb]]

==='''Booking Page'''===[[Customise_Booking_Page:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Customise Error messages from Booking Page.com]]

[[Custom_Questions_on_Booking_PageExpedia.com#Common_Errors|Customise Information your Guests Submit with their Booking Error messages from Expedia]]

[[Sell_Extras_like_Activities_or_Car_RentalHostelWorld.com#Common_Errors|Offer Extras, Tours, ActivitiesError messages from Hostelworld]]

[[Sell_Rooms_with_Priority:category:Error_Messages_from_Channels|Sell Rooms with PriorityError messages from other channels]]

<h4 style==='''Guest Management'''==="padding: 5px; text-align: center; background-color: #f4f4f4;">Developers</h4>[[Email_Communication:category:API|E-mail Communication with GuestsAPI]]

[[Multiple_Properties_with_Master_account_and_Individual_Logins Make_Your_Own_Booking_Widget| Setup Multiple Properties Custom widgets]]</div></div>

<div style==='''Developers'''===[[Widgets"clear: both;"></Web_Designers|Parameters]]div>