Changes

Jump to navigation Jump to search

Main Page

6,138 bytes added, 19:19, 2 July 2019
no edit summary
__NOTOC__
 
<div class="col-12">
<div class="jumbotron" style="paddingmargin-top: 0 10px 0 10px5px;" ><h1 style="padding: 10px 20px 0 0 10px 0; text-align: center; border: none;">Beds24 is designed as a self-service system. <br>Information and support is available via the following channels:
</h1>
</div></div>
<div style="clear: both;"></div>
<div class="col-3">
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #008acc; color: #ffffff;">Documentation</h3>
This support wiki contains the full documentation.
<div class="col-3">
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #339900f0ad4e; color: #ffffff;">TutorialsVideos</h3>Step-by-step setup [[:category:How_tovideos|tutorials and instructionsVideo]]tutorials.
</div>
</div>
<div class="col-3">
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #f0ad4e5bc0de; color: #ffffff;">VideosCommunity</h3>Log in to your Beds24 account to browse the [[videos|Video]http://forum.beds24.com/index.php forum] tutorialsfor ideas and solutions.
</div>
</div>
<div class="col-3">
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #5bc0de339900; color: #ffffff;">ForumTicket Support</h3>Browse the Log into your Beds24 account to send a [httphttps://forum.beds24.com/indexcontrol2.php forumsupport ticket] for ideas and solutions.
</div>
</div>
<div style="clear: both;"></div>
</div>
 
</div>
 
<div class="col-12">
<div class="col-3">
<div style="padding: 0 10px 0 10px;">
<h4 style="padding: 5px; text-align: center;background-color: #f4f4f4;">Getting Started</h4>
[[:category:Introduction|How the System Works]]
[http://www.beds24.com/wizard/index.php [Do_the_initial_Setup|Setup Wizardsguide]] [[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]] [[Hostel and Retreat Setup|Hostel, dorms, retreats]]
[[Do_the_initial_SetupAgency_%26_Multiple_Property_Setup |Setup GuideMultiple properties ]]
[[Quick_SetupImport_existing_bookings|Quick SetupImport existing bookings]]
[[Hostel_Setup:category:Room_Linking_and_Dependencies|Hostel & Retreat SetupMake availability of a room dependent on another room]]
[[Multiple_Properties_with_Master_account_and_Individual_Logins Questions_and_Answers| Setup Multiple Properties Frequently asked questions]]
[[Questions_and_Answers|Questions and Answers]]
<h4 style="padding: 5px; text-align: center;>Booking Page and Widgets</h4>
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4> '''[[Tips_and_tricks|Tips and ideas]]''' [[:category:Bookings|Add and manage bookings]] [[:category:Invoice|Invoicing]] [[:category:Bookings|Check guests in and check guests out]] [[:category:Calendar|Use the calendar]] [[:category:Dashboard|Use the dashboard]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] [[Cleaning_and_Housekeeping|Housekeeping, cleaning]] [[Close_Rooms|Close rooms]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]  [[:Category:Prices#Check_Prices|Check prices]] [[:category:Calendar#Diary_Function|Use the diary function]] [[:category:Reports|Generate reports]] [[Proposal_or_quote|Send proposal or quote]] [[Make_notes|Keep notes]] [[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]] [[:category:Troubleshooting|Troubleshooting]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Booking Pageand Widgets</h4> [[:category: Customise_Booking_PageBooking_Page|Customise booking page]]
[[Booking Page: Custom_Questions_on_Booking_Page|Customise information your guests submit with their booking ]]
[[languages|Multiple languages]] [[Offers|Multiple offers for packages or different price options]] [[Sell_Rooms_with_Priority|Sell Rooms rooms with Prioritypriority]] [[:category:Widgets|Generate widgets]] 
[[Make_Your_Own_Booking_Widget|Custom widgets]]
</div>
<div class="col-3">
<div style="padding: 0 10px 0 10px;">
<h4 style="padding: 5px; text-align: center;background-color: #f4f4f4;">Prices and Availability</h4>[[:category:Prices_and_Availability|Availability]]
[[:category:Prices|Set prices]]
[[Seasonal_Prices|Seasonal prices]]
 
[[Last-Minute_Prices|Last-Minute prices]]
[[Occupancy Based Prices|Occupancy based prices]]
[[Minimum_StayWeekly_Prices|Weekly Prices]] [[Minimum_Stay_and_Maximum_Stay|Minimum staysstay and maximum stay]] [[Weekend_and_Weekday_Rates|Weekend and weekday rates]] [[:category:Prices|Use a multiplier]] [[Setting_Prices_for_Booking_Channels|Prices for Channels]] [[Offers|Offer different price options or packages]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]] [[Internal_Prices|Internal prices which are only available in the control panel]]  [[Sell_Extras_like_Activities_or_Car_Rental|Offer Extrasextras, Tourstours, Activitiesactivities]] [[tax|Taxes]] [[Prices_including_cleaning_fees|Cleaning Fee]]
<h4 style="padding: 5px; text-align: center;>Bookings</h4>
[[:category:Bookings|Manage bookings]]</div>
<div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Availability</h4>[[:category:Prices_and_Availability|Availability]] [[Close_Rooms|Close rooms]] [[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]] [[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]] [[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]   <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4> [[:category:Booking_RulesChannel_Manager|Automatically sync with channels]] [[Yield_Optimiser|Yield Optimiser]] [[Auto_Actions|Auto Action for bookings]] [[Auto_Actions|Automated Emails]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4> [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] [[Auto_Top_up_rooms|Auto top up rooms]] [[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]] [[Upsell_Items|Sell extras]] [[Voucher_Codes|Booking rulesUse voucher codes]]
[[Receive_Payments_from_GuestsOffers|Receive payments from guestsOffer multiple price/booking options]]
[[Gift_Vouchers|Offer gift certificates]]
[[Yield_Optimiser|Yield Optimiser]]
</div>
 
 
</div>
<div class="col-3">
 <div h4 style="padding: 0 10px 0 10px5px; text-align: center; background-color: #f4f4f4;">Bookings</h4> [[:category:Bookings|Add and manage bookings]] [[:category:Booking_Rules|Booking rules]] [[:category:Confirmation_Messages|Confirmations to guests]] [[Host_Notifications|Notifications to hosts]] [[:category:Invoice|Invoice]] [[:category:Payment_Collection|Payment gateways]] [[:category:Payment_Collection|Collect payments from guests]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] [[Bookings_-_flag_bookings_with_special_status|Mark bookings]] [[Export_Bookings|Export bookings]] [[Group_Bookings|Group bookings]] [[:category:Reports|Reports]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>[[:category:Payment_Collection|Payment collection overview]] [[:Category:Payment_Collection#Payment_Options|Payment options and gateways]] [[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]] [[Stripe|Connect Stripe]]  <h4 style="padding: 5px; text-align: center;background-color: #f4f4f4;">Guest Management</h4>[[:category:Guests|Guest database]]
[[:category:Messaging|Communication with guests]]
[[Auto_Actions|Automatic Emails]]
 
[[Guest_Registration_Form|Guest registration form]]
[[:category:Invoices|Invoices]]
 [[Tripadvisor|Automatically collect reviews from Tripadvisor]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>[[:category:Sub_Account|User management and multiple log-ins]] [[:category:Sub_Account|Sub Accounts]] [[Billing|View usage fees]] [[Billing|Payments to Beds24]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</divh4[[Facebook_App:_Install_the_App|Facebook app]] [[:category:Wordpress|Use the Wordpress Plugin]] [[:category:Apps|Other Apps and Integrations]] [[:category:API|API]]  
</div>
<div class="col-3">
<div style="padding: 0 10px 0 10px;">
<h4 style="padding: 5px; text-align: center;background-color: #f4f4f4;">Channel Management</h4>[[:category:Channel_Manager|How the channel channel manager works]] [[Channel_Manager_Capabilities|Channel manager capabilities]] [[:category:Set_up_Instructions|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]  [[:category:Error_Messages_from_Channels|Error messages from channels]]  <h4 style="padding: 5px; text-align: center;background-color: #f4f4f4;">Troubleshooting</h4>[[:category:Prices_and_Availability|Booking page shows no availability]] [[Outgoing_Email|Emails to guests do not send]] [[:category:Messaging#Trouble_Shooting|Can not send manual emails]] [[:category:Messaging#Trouble_Shooting|Manual emails are cut off]] [[Auto_Actions#Troubleshooting|Auto Action did not send]] [[Host_Notifications#Trouble_Shooting|No Email notifications on new bookings]] [[Paypal#Troubleshooting|Guest made a payment but booking shows cancelled]] [[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]] [[Overbooking|Overbooking]] [[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]] [[Agoda.com|Error messages from Agoda]] [[AirBnB.com#Common_Errors|Error messages from Airbnb]] [[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]] [[Expedia.com#Common_Errors|Error messages from Expedia]] [[HostelWorld.com#Common_Errors|Error messages from Hostelworld]] [[:category:Error_Messages_from_Channels|Error messages from other channels]]  <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Developers</h4>
[[:category:API|API]]
[[Web_Designers:category:Developers |Custom solutions]]
[[Make_Your_Own_Booking_Widget|Custom widgets]]

Navigation menu