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[[Facebook_App:_Install_the_App|Facebook app]]
[[Private_Label_Booking_Page|Private label booking page]]
</div></div><div class="col-3"><div h4 style="padding: 0 10px 0 10px5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>[[:category:Payment_Collection|Payment collection overview]] [[:Category:Payment_Collection#Payment_Options|Payment options and gateways]] [[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]] [[Stripe|Connect Stripe]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Troubleshooting</h4>
[[:Category:Troubleshooting|Troubleshooting]]
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__NOTOC__ <div class="col-12 jumbotron"><div class="jumbotron" style="paddingmargin-top: 0 10px 0 10px5px;" ><h1 style="padding: 20px 0 15px 0 0; text-align: center; border: none;">Beds24 is designed as a self-service system.<br>Information and support is available via the following channels:
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<h3 style="padding: 5px; text-align: center; background-color: #008acc; color: #ffffff;">Documentation</h3>
This support wiki contains the full documentation.
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<h3 style="padding: 5px; text-align: center; background-color: #339900f0ad4e; color: #ffffff;">TutorialsVideos</h3>Step-by-step setup [[:category:How_tovideos|tutorials and instructionsVideo]]tutorials.
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<h3 style="padding: 5px; text-align: center; background-color: #f0ad4e5bc0de; color: #ffffff;">VideosCommunity</h3>Log in to your Beds24 account to browse the [[videos|Video]http://forum.beds24.com/index.php forum] tutorialsfor ideas and solutions.
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<h3 style="padding: 5px; text-align: center; background-color: #5bc0de339900; color: #ffffff;">ForumTicket Support</h3>Browse the Log into your Beds24 account to send a [httphttps://forum.beds24.com/indexcontrol2.php forumsupport ticket] for ideas and solutions.</div>
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[[:category:Introduction|How the System Works]]
[http[Do_the_initial_Setup|Setup guide]] [[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]] [[Hostel and Retreat Setup|Hostel, dorms, retreats]] [[Agency_%26_Multiple_Property_Setup | Multiple properties ]] [[Import_existing_bookings|Import existing bookings]] [[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]] [[Questions_and_Answers|Frequently asked questions]] <h4 style="padding:5px; text-align: center; background-color: #f4f4f4;">Daily Use<//www.beds24.com/wizard/index.php Setup wizardsh4> '''[[Tips_and_tricks|Tips and ideas]]''' [[:category:Bookings|Add and manage bookings]] [[:category:Invoice|Invoicing]] [[:category:Bookings|Check guests in and check guests out]] [[:category:Calendar|Use the calendar]] [[:category:Dashboard|Use the dashboard]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] [[Cleaning_and_Housekeeping|Housekeeping, cleaning]] [[Close_Rooms|Close rooms]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]] [[:Category:Prices#Check_Prices|Check prices]]
[[Do_the_initial_Setup:category:Calendar#Diary_Function|Setup guideUse the diary function]]
[[Quick_Setup:category:Reports|Quick setupGenerate reports]]
[[Hostel_%26_Retreat_SetupProposal_or_quote|Hostel & retreat setupSend proposal or quote]]
[[Multiple_Properties_with_Master_account_and_Individual_Logins Make_notes| Setup multiple properties Keep notes]]
[[Questions_and_Answers:Category:Introduction#Use_on_Mobile_Devices|Questions and answersMobile devices]]
[[:category:Troubleshooting|Troubleshooting]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Booking Page and Widgets</h4>
[[Booking Page: Customise_Booking_Pagecategory:Booking_Page|Customise booking page]]
[[Booking Page: Custom_Questions_on_Booking_Page|Customise information your guests submit with their booking ]]
[[languages|Multiple languages]]
[[Offers|Multiple offers for packages or different price options]]
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
[[Make_Your_Own_Booking_Widget:category:Widgets|Custom Generate widgets]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices and Availability</h4>[[:category:Prices_and_Availability|Availability]]
[[:category:Prices|Set prices]]
[[Seasonal_Prices|Seasonal prices]]
[[Last-Minute_Prices|Last-Minute prices]]
[[Occupancy Based Prices|Occupancy based prices]]
[[Minimum_StayWeekly_Prices|Weekly Prices]] [[Minimum_Stay_and_Maximum_Stay|Minimum staysstay and maximum stay]] [[Weekend_and_Weekday_Rates|Weekend and weekday rates]] [[:category:Prices|Use a multiplier]] [[Setting_Prices_for_Booking_Channels|Prices for Channels]] [[Offers|Offer different price options or packages]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]]
[[Internal_Prices|Internal prices which are only available in the control panel]]
[[Sell_Extras_like_Activities_or_Car_Rental|Offer extras, tours, activities]]
[[tax|Taxes]]
[[Prices_including_cleaning_fees|Cleaning Fee]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Availability</h4>
[[:category:Prices_and_Availability|Availability]]
[[Close_Rooms|Close rooms]]
[[Sell_Extras_like_Activities_or_Car_Rental:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]] [[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]] [[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4> [[:category:Channel_Manager|Automatically sync with channels]] [[Yield_Optimiser|Yield Optimiser]] [[Auto_Actions|Auto Action for bookings]] [[Auto_Actions|Automated Emails]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4> [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] [[Auto_Top_up_rooms|Auto top up rooms]] [[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]] [[Upsell_Items|Sell extras]] [[Voucher_Codes|Use voucher codes]] [[Offers|Offer multiple price/booking options]] [[Gift_Vouchers|Offer Extras, Tours, Activitiesgift certificates]] [[Yield_Optimiser|Yield Optimiser]]</div>
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4>
[[:category:Bookings|Manage Add and manage bookings]]
[[:category:Booking_Rules|Booking rules]]
[[Receive_Payments_from_Guests:category:Confirmation_Messages|Confirmations to guests]] [[Host_Notifications|Notifications to hosts]] [[:category:Invoice|Invoice]] [[:category:Payment_Collection|Payment gateways]] [[:category:Payment_Collection|Collect payments from guests]] [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[Receive_Payments_from_GuestsBookings_-_flag_bookings_with_special_status|Receive payments from guestsMark bookings]]
[[Export_Bookings|Export bookings]]
[[Group_Bookings|Group bookings]]
[[:category:Reports|Reports]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>
[[:category:Guests|Guest data basedatabase]]
[[:category:Messaging|Communication with guests]]
[[:category:Invoices|Invoices]]
[[Tripadvisor|Automatically collect reviews from Tripadvisor]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
[[:category:Sub_Account|Multiple User management and multiple log-ins]] [[:category:Sub_Account|Sub Accounts]] [[Billing|View usage fees]]
[[Billing|Payments to Beds24]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</h4>
[[Facebook_App:_Install_the_App|Facebook app]]
[[:category:Wordpress|Use the Wordpress Plugin]]
[[:category:Apps|Other Apps and Integrations]]
[[:category:API|API]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
[[:category:Channel_Manager|How the channel channel manager works]] [[Channel_Manager_Capabilities|Channel manager capabilities]] [[:category:Set_up_Instructions|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
[[:category:Error_Messages_from_Channels|Error messages from channels]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Troubleshooting</h4>
[[:category:Prices_and_Availability|Booking page shows no availability]]
[[Outgoing_Email|Emails to guests do not send]]
[[:category:Messaging#Trouble_Shooting|Can not send manual emails]]
[[:category:Messaging#Trouble_Shooting|Manual emails are cut off]]
[[Auto_Actions#Troubleshooting|Auto Action did not send]]
[[Host_Notifications#Trouble_Shooting|No Email notifications on new bookings]]
[[Paypal#Troubleshooting|Guest made a payment but booking shows cancelled]]
[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
[[Overbooking|Overbooking]]
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
[[Agoda.com|Error messages from Agoda]]
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
[[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
[[Expedia.com#Common_Errors|Error messages from Expedia]]
[[HostelWorld.com#Common_Errors|Error messages from Hostelworld]]
[[:category:Error_Messages_from_Channels|Error messages from other channels]]
[[:category:API|API]]
[[Web_Designers:category:Developers |Custom solutions]]
[[Make_Your_Own_Booking_Widget|Custom widgets]]
