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__NOTOC__
<div class="col-12"><div class="jumbotron" style="margin-top: 5px;" ><h1 style="padding: 20px 0 0 0; text-align: center; borderclear: noneboth;">Beds24 is designed as a self-service system.<br>Information and support is available via the following channels:Support Center</h1>
<h3 style="text-align: center;"> <span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="font-weight: normal;">Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span>
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<h3 style="text-align: center;"> <span style="color: #7aab0a; font-size: 180%;" >{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-weight: normal;"> all upcoming and past [[webinars]].</span>
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<div style="clear: both;"></div><div class="col-3"><div style="0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #008acc; color: #ffffff;startbox">Documentation</h3>This support wiki contains the full documentation.</div></div>
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<h3 h4 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>[[videos|Video]] tutorials.</div></div> <div class="col-3"><div span style="paddingcolor: 0 10px 0 10px#019cde;"“ ><h3 style="padding: 5px; text-align: center; background-color: {{#5bc0de; colorfas: #ffffff;"home}} </span>Community Getting Started</h3h4>Log in to your Beds24 account to browse [[Introduction|How the [http://forum.beds24.com/index.php forumSystem Works]] for ideas and solutions. </div></div>
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket[Do_the_initial_Setup|Setup guide for all property types]].</div></div>
<div style="clear: both;"></div></div>[[Apartment_and_Self_Catering_Set_up|Apartment and self catering specific functions]]
</div>[[Agency_%26_Multiple_Property_Setup |Managing multiple properties ]]
[[Hostel and Retreat Setup|Hostel, dorms, retreats specific functions]]
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<h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2>
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<div style="clear: both;"></div>[[Questions_and_Answers|Frequently asked questions]]
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>[[:category:IntroductionDo_the_initial_Setup#Step_4_-_Enter_existing_Bookings|How the System WorksImport existing bookings]]
[[Do_the_initial_Setup:category:Room_Linking_and_Dependencies|Setup guideMultiple configuration setupto sell room at different constellations and make availability dependent]]
[[Apartment_and_Self_Catering_Set_upAgency_%26_Multiple_Property_Setup |Apartment and self catering set upOwner management ]]
[[Hostel_%26_Retreat_Setup|Hostel, dorms, retreats]]
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
[[Import_existing_bookings|Import existing bookings]]<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:calendar-check}} </span> Daily Use</h4></h4>
'''[[:category:Room_Linking_and_DependenciesTips_and_tricks|Make availability of a room dependent on another roomTips and ideas collection]]'''
[[Questions_and_Answers:category:Bookings|Frequently asked questionsAdd and manage bookings]]
[[:category:Bookings|Check-in and check-out]]
[[:category:Calendar|How to use and customize the Calendar]]
<h4 style="padding[[: 5px; text-aligncategory: center; background-color: #f4f4f4;">Daily Use</h4>Dashboard|How to use and customize the Dashboard]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]][[:categoryCategory:BookingsPrices#Check_Prices|Add and manage bookingsCheck prices]]
[[:category:CalendarClose_Rooms|Use the calendarClose rooms]]
[[:category:DashboardClose_rooms_or_rates_at_a_channel|Use the dashboardClose rooms or rates at a channel]]
[[Card_Number_Collection#Access_Credit_Card_Details:category:Invoice|Access credit card detailsInvoicing]]
[[Cleaning_and_Housekeeping|Housekeeping, cleaning]]
[[Close_RoomsMake_notes|Close rooms]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]  [[:Category:Prices#Check_Prices|Check pricesNotes & Task function]]
[[:category:Calendar#Diary_FunctionUse_the_System_from_a_Tablet_or_Mobile|Use the diary functionMobile use]]
[[:category:Reports|Generate reportsReports]]
[[:Category:Introduction#Use_on_Mobile_DevicesProposal_or_quote|Mobile devicesSend proposal or quote]]
[[:category:Troubleshooting|Troubleshooting]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:desktop}} </span> Booking Page Engine and Widgets</h4>
[[:category:Booking_Page|Customise booking page]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:money-bill}} </span> Prices</h4>
[[:category:Prices|Set prices]]
 
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Discounts|Discount options]]
[[Weekly_Prices|Weekly Prices]]
[[Minimum_StayMinimum_Stay_and_Maximum_Stay|Minimum staysstay and maximum stay]]
[[Weekend_and_Weekday_Rates|Weekend and weekday ratesprices]] [[:category:Dynamic_Prices|Dynamic Prices]]
[[:category:Prices|Use a multiplier]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer:category:Agents|Special rates prices for agents or ]] [[:category:Discounts|Special prices for specific referer]]
[[Internal_Prices|Internal prices which are only available in the control panel]]
[[tax|Taxes]]
[[Upsell_ItemsPrices_including_cleaning_fees|Cleaning Fee]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:calendar}} </span> Availability</h4>[[:category:Prices_and_AvailabilityPrices|Availability]]
[[Close_Rooms|Close rooms]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user-astronaut}} </span> Automation</h4>
[[:category:Channel_Manager|Automatically sync with channels]]
[[Auto_Actions|Automated Emails]]
[[:category:Self-Check-in|Self Check-in]]
 
 
<h4 style="padding: 5px; text-align: center; "><span style=color:#019cde;“ >{{#fas:tag}} </span> Advanced Selling Options</h4>
 
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
 
[[Auto_Top_up_rooms|Auto top up rooms]]
 
[[:category:Room_Linking_and_Dependencies|Multiple configuration setup to sell rooms at different constellations/shared inventory]]
 
[[Upsell_Items|Sell extras]]
[[Voucher_Codes|Use voucher codes]]
 
[[Offers|Offer multiple price/booking options]]
 
[[Gift_Vouchers|Offer gift certificates]]
 
[[Yield_Optimiser|Yield Optimiser]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:bed}} </span> Bookings</h4>
[[:category:Bookings|Add and manage bookings]]
[[:category:Confirmation_Messages|Confirmations to guests]]
 
[[Corporate_Guests|Corporate guests]]
 
[[Export_Bookings|Export bookings]]
 
[[Group_Bookings|Group bookings]]
 
[[:category:Invoice|Invoice]]
 
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
[[Host_Notifications|Notifications to hosts]]
[[:category:InvoiceReviews|InvoiceReviews]] [[:category:Reports|Reports]]  <h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:comments}} </span> Communication</h4> [[:Category:Messaging|Communication via Beds24]] [[:Category:Confirmation_Messages| Confirmations to guests]] [[Host_Notifications| Notifications to hosts]] [[Auto_Actions| Automated Email and SMS]] 
[[:category:Deposit_Collection|Payment gateways]]
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:credit-card}} </span> Payments from Guests</h4>[[:category:Deposit_CollectionPayments|Receive Collect payments from guests]]
[[Card_Number_Collection#Access_Credit_Card_Details:category:Payments|Access credit card detailsConnect payment gateways]]
[[Bookings_-_flag_bookings_with_special_statusStripe|Mark bookingsConnect Stripe]]
[[Export_BookingsCard_Number_Collection#Access_Credit_Card_Details|Export bookingsAccess credit card details]]
[[Group_Bookings:Category:Payments#Create_and_manage_pending_payments|Group bookingsManage payments and pending payments]]
[[:category:Reports|Reports]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user-friends}} </span> Guest Management</h4>
[[:category:Guests|Guest database]]
 <h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user}} </span>User Account</h4>
[[:category:Sub_Account|User management and multiple log-ins]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:rocket}} </span> Apps, Plugins, Extentions</h4>
[[Facebook_App:_Install_the_App|Facebook app]]
[[:category:Wordpress|Use the Wordpress Plugin]]
 
[[:category:Apps|Other Apps and Integrations]]
[[:category:API|API]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:sync-alt}} </span>Channel Management</h4>
[[:category:Channel_Manager|How the channel manager works]]
[[Channel_Manager_Capabilities:category:Channel_Manager#Connected_Channels|Channel manager capabilities]]
[[:category:Set_up_InstructionsChannel_Manager#Connected_Channels|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes:category:rooms|Rooms and room types ]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user-cog}} </span> Troubleshooting</h4>[[:category:Prices_and_AvailabilityPrices|Booking page shows no availability]]
[[Outgoing_Email|Emails to guests do not send]]
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
[[:category:Booking.comcom_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
[[Expedia.com#Common_Errors|Error messages from Expedia]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:code}} </span>Developers Developer options</h4>
[[:category:API|API]]
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<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].
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<h3 style="padding: 5px; text-align: center; >Did you not find the answers to your questions? <br>
<span style="font-weight: normal;">Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket] so our support team can assist you.</span></h3>
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