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<div class="col-12"><div class="jumbotron" style="margin-top: 5px;" ><h1 style="padding: 20px 0 0 0; text-align: center; borderclear: noneboth;">Beds24 is designed as a self-service system.<br>Information and support is available via the following channels:Support Center</h1>
<div style="clear: both;"></div><div class="col-3"><div style="0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #008acc; color: #ffffff;startbox">Documentation</h3>This support wiki contains the full documentation.</div></div>
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Community</h3>Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum[Do_the_initial_Setup|Setup guide for all property types]] for ideas and solutions. </div></div>
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket[Apartment_and_Self_Catering_Set_up|Apartment and self catering specific functions]].</div></div>
<div style="clear: both;"></div></div>[[Agency_%26_Multiple_Property_Setup |Managing multiple properties ]]
</div>[[Hostel and Retreat Setup|Hostel, dorms, retreats specific functions]]
<div class="col-12"><div style="padding: 0 20px 0 20px;"></div><h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2></div>[[Questions_and_Answers|Frequently asked questions]]
<div style="clear: both;"></div>[[Do_the_initial_Setup#Step_4_-_Enter_existing_Bookings|Import existing bookings]]
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>[[:category:Introduction|How the System Works]] [[Do_the_initial_SetupRoom_Linking_and_Dependencies|Setup guide]]Multiple configuration setup [[Apartment_and_Self_Catering_Set_up|Apartment to sell room at different constellations and self catering set up]] [[Hostel and Retreat Setup|Hostel, dorms, retreatsmake availability dependent]]
[[Import_existing_bookings|Import existing bookings]]
[[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]]
[[Questions_and_Answers|Frequently asked questions]]<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:calendar-check}} </span> Daily Use</h4></h4>
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4> '''[[Tips_and_tricks|Tips and ideascollection]]'''
[[:category:Payment_Collection|Collect payments from guests]]
[[Card_Number_Collection<h4 style="padding: 5px; text-align: center;"><span style=color:#Access_Credit_Card_Details|Access credit card details]]019cde;“ >{{#fas:comments}} </span> Communication</h4>
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>
[[:category:Payment_Collection|Payment collection overview]]
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<h3 style="text-align: center;"> <span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="font-weight: normal;">Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span>
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<h3 style="text-align: center;"> <span style="color: #7aab0a; font-size: 180%;" >{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-weight: normal;"> all upcoming and past [[webinars]].</span>
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<h3 h4 style="padding: 5px; text-align: center; background-"><span style=color: #f0ad4e019cde; color“ >{{#fas: #ffffff;"home}} </span>Videos Getting Started</h3h4>[[videosIntroduction|VideoHow the System Works]] tutorials.</div></div>
[[Agency_%26_Multiple_Property_Setup | Multiple properties Owner management ]]
[[:category:Bookings|Add and manage bookings]]
[[:category:InvoiceBookings|InvoicingCheck-in and check-out]]
[[:category:BookingsCalendar|Check guests in How to use and check guests outcustomize the Calendar]]
[[:category:CalendarDashboard|Use How to use and customize the calendar]] [[:category:Dashboard|Use the dashboard]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[Cleaning_and_Housekeeping:Category:Prices#Check_Prices|Housekeeping, cleaningCheck prices]]
[[Close_Rooms|Close rooms]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
[[:Categorycategory:Prices#Check_PricesInvoice|Check pricesInvoicing]]
[[:category:Calendar#Diary_FunctionCleaning_and_Housekeeping|Use the diary functionHousekeeping, cleaning]]
[[:category:ReportsMake_notes|Generate reportsNotes & Task function]]
[[Proposal_or_quoteUse_the_System_from_a_Tablet_or_Mobile|Send proposal or quoteMobile use]]
[[Make_notes:category:Reports|Keep notesReports]]
[[:Category:Introduction#Use_on_Mobile_DevicesProposal_or_quote|Mobile devicesSend proposal or quote]]
[[:category:Troubleshooting|Troubleshooting]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:desktop}} </span> Booking Page Engine and Widgets</h4>
[[:category:Booking_Page|Customise booking page]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:money-bill}} </span> Prices</h4>
[[:category:Prices|Set prices]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Discounts|Discount options]]
[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
[[Weekend_and_Weekday_Rates|Weekend and weekday ratesprices]] [[:category:Dynamic_Prices|Dynamic Prices]]
[[:category:Prices|Use a multiplier]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer:category:Agents|Special rates prices for agents or ]] [[:category:Discounts|Special prices for specific referer]]
[[Internal_Prices|Internal prices which are only available in the control panel]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:calendar}} </span> Availability</h4>[[:category:Prices_and_AvailabilityPrices|Availability]]
[[Close_Rooms|Close rooms]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user-astronaut}} </span> Automation</h4>
[[:category:Channel_Manager|Automatically sync with channels]]
[[Auto_Actions|Automated Emails]]
[[:category:Self-Check-in|Self Check-in]]
<h4 style="padding: 5px; text-align: center; "><span style=color:#019cde;“ >{{#fas:tag}} </span> Advanced Selling Options</h4>
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
[[Auto_Top_up_rooms|Auto top up rooms]]
[[:category:Room_Linking_and_Dependencies|Multiple configuration setup to sell rooms at different constellations/shared inventory]]
[[Upsell_Items|Sell extras]]
[[Voucher_Codes|Use voucher codes]]
[[Offers|Offer multiple price/booking options]]
[[Gift_Vouchers|Offer gift certificates]]
[[Yield_Optimiser|Yield Optimiser]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:bed}} </span> Bookings</h4>
[[:category:Bookings|Add and manage bookings]]
[[:category:Confirmation_Messages|Confirmations to guests]]
[[Corporate_Guests|Corporate guests]]
[[Export_Bookings|Export bookings]]
[[Group_Bookings|Group bookings]]
[[:category:Invoice|Invoice]]
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
[[Host_Notifications|Notifications to hosts]]
[[:category:InvoiceReviews|InvoiceReviews]]
[[:category:Payment_CollectionReports|Payment gatewaysReports]]
[[Bookings_-_flag_bookings_with_special_status:Category:Messaging|Mark bookingsCommunication via Beds24]]
[[Export_Bookings:Category:Confirmation_Messages|Export bookingsConfirmations to guests]]
[[Group_BookingsHost_Notifications|Group bookingsNotifications to hosts]]
[[:category:ReportsAuto_Actions|ReportsAutomated Email and SMS]]
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:credit-card}} </span> Payments from Guests</h4>[[:Categorycategory:Payment_Collection#Payment_OptionsPayments|Payment options and gatewaysCollect payments from guests]]
[[:category:Bookings#Charges_and_PaymentsPayments|Manage payments and pending paymentsConnect payment gateways]]
[[Stripe|Connect Stripe]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] <h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user-friends}} </span> Guest Management</h4>
[[:category:Guests|Guest database]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user}} </span>User Account</h4>
[[:category:Sub_Account|User management and multiple log-ins]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:rocket}} </span> Apps, Plugins, Extentions</h4>
[[Facebook_App:_Install_the_App|Facebook app]]
[[:category:API|API]]
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<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:sync-alt}} </span>Channel Management</h4>
[[:category:Channel_Manager|How the channel manager works]]
[[Channel_Manager_Capabilities:category:Channel_Manager#Connected_Channels|Channel manager capabilities]]
[[:category:Set_up_InstructionsChannel_Manager#Connected_Channels|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes:category:rooms|Rooms and room types ]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:user-cog}} </span> Troubleshooting</h4>[[:category:Prices_and_AvailabilityPrices|Booking page shows no availability]]
[[Outgoing_Email|Emails to guests do not send]]
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
[[:category:Booking.comcom_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
[[Expedia.com#Common_Errors|Error messages from Expedia]]
<h4 style="padding: 5px; text-align: center; background-"><span style=color: #f4f4f4019cde;"“ >{{#fas:code}} </span>Developers Developer options</h4>
[[:category:API|API]]
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<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].
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<h3 style="padding: 5px; text-align: center; >Did you not find the answers to your questions? <br>
<span style="font-weight: normal;">Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket] so our support team can assist you.</span></h3>
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