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<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>[[videosDo_the_initial_Setup|VideoSetup guide for all property types]] tutorials.</div></div>
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Forum</h3>Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum[Apartment_and_Self_Catering_Set_up|Apartment and self catering specific functions]] for ideas and solutions. </div></div><div style="clear: both;"></div></div>
</div>[[Agency_%26_Multiple_Property_Setup |Managing multiple properties ]]
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<h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2>
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<div style="clear: both;"></div>[[Questions_and_Answers|Frequently asked questions]]
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>[[:category:IntroductionDo_the_initial_Setup#Step_4_-_Enter_existing_Bookings|How the System WorksImport existing bookings]]
[[Quick_Setup|Quick setup]]<div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar-check}} </span> Daily Use</h4></h4>
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Booking Page and Widgets</h4>[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
<h4 style="padding[[Booking Page: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4>Custom_Questions_on_Booking_Page|Customise information your guests submit with their booking ]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4> [[:category:Bookings|Manage Add and manage bookings]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>[[:category:Sub_AccountBilling|Multiple log-insView usage fees]]
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<h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1>
<div classh3 style="coltext-12align: center;"><div span class="jumbotron" style="color:#019cde; font-size: 120%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="marginfont-topweight: 5pxnormal;" >Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span></h3><h1 h3 style="padding: 20px 0 0 0; text-align: center; border"> <span style="color: none#019cde; font-size: 120%;">Beds24 is designed as a self{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-service systemweight: normal;"> all upcoming and past [[webinars]].<br/span>Information and support is available via the following channels:</h1h3>
<h2 style="text-align: center; ">Common help topics </h2>
<div span style="clearcolor: both#019cde;"></div><div class="colfont-3"><div style="0 10px 0 10pxsize: 100%;"“ ><h3 style="padding: 5px; text-align{{#fas: center; backgroundinfo-color: #008acc; color: #ffffff;">Documentationcircle}} </h3span>This support wiki contains Use the full documentation.</div></div>search at the top to search for other topics
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<div styleclass="padding: 0 10px 0 10px;shadow"><h3 h4 style="padding: 5px; text-align: center; background-color: "><span style="" >{{#339900; colorfas: #ffffff;"home}} </span>Tutorials Getting Started</h3h4>Step-by-step setup [[:category:How_toIntroduction|tutorials and instructionsHow the System Works]]</div></div>
[[Hostel and Retreat Setup|Hostel, dorms, retreats specific functions]]
[http[://www.beds24.com/wizard/index.php Setup wizardscategory:Room_Linking_and_Dependencies|Multiple configuration setupto sell room at different constellations and make availability dependent]]
[[Do_the_initial_SetupAgency_%26_Multiple_Property_Setup |Setup guideOwner management ]]</div>
'''[[Apartment_and_Self_Catering_Set_upTips_and_tricks|Apartment Tips and self catering set upideas collection]]'''
[[Hostel_%26_Retreat_Setup:category:Bookings|Hostel, dorms, retreatsAdd and manage bookings]]
[[Agency_%26_Multiple_Property_Setup :category:Bookings| Multiple properties Check-in and check-out]]
[[Questions_and_Answers:category:Calendar|Questions How to use and answerscustomize the Calendar]]
[[Import_existing_bookings:category:Dashboard|Import existing bookingsHow to use and customize the Dashboard]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[:Category:Prices#Check_Prices|Check prices]]
[[Close_Rooms|Close rooms]]
[[:category:Booking_PageInvoice|Customise booking pageInvoicing]]
[[Booking Page: Custom_Questions_on_Booking_PageCleaning_and_Housekeeping|Customise information your guests submit with their booking Housekeeping, cleaning]]
[[languagesMake_notes|Multiple languagesNotes & Task function]]
[[OffersUse_the_System_from_a_Tablet_or_Mobile|Multiple offers for packages or different price optionsMobile use]]
[[Sell_Rooms_with_Priority:category:Reports|Sell rooms with priorityReports]]
[[Make_Your_Own_Booking_WidgetProposal_or_quote|Custom widgetsSend proposal or quote]]
[[Private_Label_Booking_Page:category:Troubleshooting|Private label booking page / Use your own subdomainTroubleshooting]]</div>
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<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:desktop}} </span> Booking Engine and Widgets</h4>
[[:category:Booking_Page|Customise booking page]]
[[:category:Channel_Managerlanguages|Automatically sync with channelsMultiple languages]]
[[Yield_OptimiserOffers|Yield Optimiser]] [[Auto_Actions|Auto Action Multiple offers for bookings]] [[Auto_Actions|Automated Emails]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</h4> [[Facebook_App:_Install_the_App|Facebook app]] [[:category:Wordpress|Use the Wordpress Pluginpackages or different price options]]
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
[[:category:Widgets|Generate widgets]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:money-color: #f4f4f4;"bill}} </span> Prices</h4>
[[:category:Prices|Set prices]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Discounts|Discount options]]
[[Weekly_Prices|Weekly Prices]]
[[Minimum_StayMinimum_Stay_and_Maximum_Stay|Minimum staysstay and maximum stay]] [[Weekend_and_Weekday_Rates|Weekend and weekday prices]] [[:category:Dynamic_Prices|Dynamic Prices]]
[[Weekend_and_Weekday_Rates:category:Prices|Weekend and weekday ratesUse a multiplier]]
[[Extra_OffersSetting_Prices_for_Booking_Channels|Prices for Channels]] [[Offers|Offer different price options or packages]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer:category:Agents|Special rates prices for agents or ]] [[:category:Discounts|Special prices for specific referer]]
[[Internal_Prices|Internal prices which are only available in the control panel]]
[[tax|Taxes]]
[[Upsell_ItemsPrices_including_cleaning_fees|Cleaning Fee]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"calendar}} </span> Availability</h4>[[:category:Prices_and_AvailabilityPrices|Availability]]
[[Close_Rooms|Close rooms]]
[[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]]
[[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms/ sell a room under multiple layouts]]
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
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<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-astronaut}} </span> Automation</h4>
[[:category:Channel_Manager|Automatically sync with channels]]
[[Yield_Optimiser|Yield Optimiser]]
[[Auto_Actions|Auto Action for bookings]]
[[Auto_Actions|Automated Emails]]
[[:category:Self-Check-in|Self Check-in]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"tag}} </span>Rooms and Housekeeping Advanced Selling Options</h4> [[:category:RoomsSell_Remaining_Single_Nights|Manage RoomsFill gaps in the calendar]]
[[:category:ReportsAuto_Top_up_rooms|Cleaning and Status ReportsAuto top up rooms]]
[[:category:Sub_AccountRoom_Linking_and_Dependencies|Full or Limited Control Panel Access for StaffMultiple configuration setup to sell rooms at different constellations/shared inventory]]
[[:category:Room_Linking_and_DependenciesUpsell_Items|Make availability of a room dependent on another roomSell extras]] [[Voucher_Codes|Use voucher codes]] [[Offers|Offer multiple price/booking options]] [[Gift_Vouchers|Offer gift certificates]] [[Yield_Optimiser|Yield Optimiser]]</div>
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<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:bed}} </span> Bookings</h4>
[[:category:Booking_Rules|Booking rules]]
[[:category:Confirmation_Messages|Confirmations to guests]]
[[Corporate_Guests|Corporate guests]]
[[Export_Bookings|Export bookings]]
[[Group_Bookings|Group bookings]]
[[:category:Invoice|Invoice]]
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
[[Host_Notifications|Notifications to hosts]]
[[:category:InvoiceReviews|InvoiceReviews]] [[:category:Reports|Reports]]</div> <div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:comments}} </span> Communication</h4> [[:Category:Messaging|Communication via Beds24]] [[:Category:Confirmation_Messages| Confirmations to guests]] [[Host_Notifications| Notifications to hosts]]
[[:category:Deposit_CollectionAuto_Actions|Payment gatewaysAutomated Email and SMS]]</div>
<div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:credit-card}} </span> Payments from Guests</h4>[[:category:Deposit_CollectionPayments|Receive Collect payments from guests]]
[[Card_Number_Collection#Access_Credit_Card_Details:category:Payments|Access credit card detailsConnect payment gateways]]
[[Bookings_-_flag_bookings_with_special_statusStripe|Mark bookingsConnect Stripe]]
[[Export_BookingsCard_Number_Collection#Access_Credit_Card_Details|Export bookingsAccess credit card details]]
[[:categoryCategory:ReportsPayments#Create_and_manage_pending_payments|ReportsManage payments and pending payments]]</div>
<div class="shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:user-color: #f4f4f4;"friends}} </span> Guest Management</h4>
[[:category:Guests|Guest database]]
[[Tripadvisor|Automatically collect reviews from Tripadvisor]]
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<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user}} </span> User Account</h4>
[[:category:Sub_Account|User management and multiple log-ins]]
[[:category:Sub_Account|Sub Accounts]]
[[Billing|Payments to Beds24]]
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<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:rocket}} </span> Apps, Plugins, Extentions</h4>
[[Facebook_App:_Install_the_App|Facebook app]]
[[:category:Wordpress|Use the Wordpress Plugin]]
[[:category:Apps|Other Apps and Integrations]]
[[:category:API|API]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:sync-color: #f4f4f4;"alt}} </span>Channel Management</h4>[[:category:Channel_Manager|How the channel channel manager works]]
[[Channel_Manager_Capabilities:category:Channel_Manager#Connected_Channels|Channel manager capabilities]]
[[:category:Set_up_InstructionsChannel_Manager#Connected_Channels|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes:category:rooms|Rooms and room types ]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
[[:category:Error_Messages_from_Channels|Error messages from channels]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background"><span style="“ >{{#fas:user-color: #f4f4f4;"cog}} </span> Troubleshooting</h4>[[:category:Prices_and_AvailabilityPrices|Booking page shows no availability]]
[[Outgoing_Email|Emails to guests do not send]]
[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
[[Overbooking|Overbooking]]
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
[[:category:Booking.comcom_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
[[Expedia.com#Common_Errors|Error messages from Expedia]]
[[:category:Error_Messages_from_Channels|Error messages from other channels]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="“ >{{#fas: #f4f4f4;"code}} </span>Developers Developer options</h4>
[[:category:API|API]]
[[Make_Your_Own_Booking_Widget|Custom widgets]]
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<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].
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<h3 style="padding: 5px; text-align: center; >Did you not find the answers to your questions? <br>
<span style="font-weight: normal;">Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket] so our support team can assist you.</span></h3>
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