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<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>[[videosAgency_%26_Multiple_Property_Setup |VideoManaging multiple properties ]] tutorials.</div></div>
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Community</h3>Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum[Hostel and Retreat Setup|Hostel, dorms, retreats specific functions]] for ideas and solutions. </div></div>
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<h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>
Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket].
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<div style="clear: both;"></div></div>[[Questions_and_Answers|Frequently asked questions]]
</div>[[Do_the_initial_Setup#Step_4_-_Enter_existing_Bookings|Import existing bookings]]
<div class="col-12"><div style="padding: 0 20px 0 20px;"></div><h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2>[[Agency_%26_Multiple_Property_Setup | Owner management ]]
<div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4>'''[[Tips_and_tricks|Tips and ideas collection]]'''
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>[[:category:IntroductionClose_rooms_or_rates_at_a_channel|How the System WorksClose rooms or rates at a channel]]
[[Import_existing_bookings|Import existing bookings]] <div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"desktop}} </span> Booking Page Engine and Widgets</h4>
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Rooms and Housekeeping</h4>[[:category:RoomsVoucher_Codes|Manage RoomsUse voucher codes]]
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>[[:category:Sub_AccountBilling|Multiple log-insView usage fees]]
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<h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1>
<div classh3 style="coltext-12align: center;"><div span class="jumbotron" style="color:#019cde; font-size: 120%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="marginfont-topweight: 5pxnormal;" >Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span></h3><h1 h3 style="padding: 20px 0 0 0; text-align: center; border"> <span style="color: none#019cde; font-size: 120%;">Beds24 is designed as a self{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-service systemweight: normal;"> all upcoming and past [[webinars]].<br/span>Information and support is available via the following channels:</h1h3>
<h2 style="text-align: center; ">Common help topics </h2>
<div span style="clearcolor: both#019cde;"font-size: 100%;“ >{{#fas:info-circle}} </span> Use the search at the top to search for other topics <divclass="startbox">
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<div styleclass="0 10px 0 10px;shadow"><h3 h4 style="padding: 5px; text-align: center; background-color: "><span style="" >{{#008acc; colorfas: #ffffff;"home}} </span>Documentation Getting Started</h3h4>This support wiki contains [[Introduction|How the full documentation.System Works]] [[Do_the_initial_Setup|Setup guide for all property types]]</div></div>[[Apartment_and_Self_Catering_Set_up|Apartment and self catering specific functions]]
[[:category:Room_Linking_and_Dependencies|Multiple configuration setup
to sell room at different constellations and make availability dependent]]
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<div class="shadow"><h4 style="clearpadding: 5px; text-align: bothcenter;"><span style="" >{{#fas:calendar-check}} </span> Daily Use</h4></divh4>
[[:category:Bookings|Add and manage bookings]]
[[Card_Number_Collection#Access_Credit_Card_Details:category:Bookings|Access credit card detailsCheck-in and check-out]]
[[:category:RoomsCalendar|Manage roomsHow to use and customize the Calendar]]
[[Close_Rooms:category:Dashboard|Close roomsHow to use and customize the Dashboard]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]][[:categoryCategory:ReportsPrices#Check_Prices|Generate reportsCheck prices]]
[[Close_Rooms|Close rooms]]
[http[://www.beds24.com/wizard/index.php Setup wizardscategory:Invoice|Invoicing]]
[[Do_the_initial_SetupCleaning_and_Housekeeping|Setup guideHousekeeping, cleaning]]
[[Quick_SetupMake_notes|Quick setupNotes & Task function]]
[[Apartment_and_Self_Catering_Set_upUse_the_System_from_a_Tablet_or_Mobile|Apartment and self catering set upMobile use]]
[[Hostel_%26_Retreat_Setup:category:Reports|Hostel, dorms, retreatsReports]]
[[Agency_%26_Multiple_Property_Setup Proposal_or_quote| Multiple properties Send proposal or quote]]
[[Questions_and_Answers:category:Troubleshooting|Questions and answersTroubleshooting]]</div>
[[:category:Booking_Page|Customise booking page]]
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
[[Make_Your_Own_Booking_Widget:category:Widgets|Custom Generate widgets]] [[Private_Label_Booking_Page|Private label booking page / Use your own subdomain]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4div> [[:category:Channel_Manager|Automatically sync with channels]] [[Yield_Optimiser|Yield Optimiser]] [[Auto_Actions|Auto Action for bookings]] [[Auto_Actions|Automated Emails]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:money-color: #f4f4f4;"bill}} </span> Prices</h4>
[[:category:Prices|Set prices]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Discounts|Discount options]]
[[Weekly_Prices|Weekly Prices]]
[[Minimum_StayMinimum_Stay_and_Maximum_Stay|Minimum staysstay and maximum stay]]
[[Weekend_and_Weekday_Rates|Weekend and weekday ratesprices]]
[[Extra_Offers:category:Dynamic_Prices|Dynamic Prices]] [[:category:Prices|Use a multiplier]] [[Setting_Prices_for_Booking_Channels|Prices for Channels]] [[Offers|Offer different price options or packages]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer:category:Agents|Special rates prices for agents or ]] [[:category:Discounts|Special prices for specific referer]]
[[Internal_Prices|Internal prices which are only available in the control panel]]
[[tax|Taxes]]
[[Upsell_ItemsPrices_including_cleaning_fees|Cleaning Fee]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"calendar}} </span> Availability</h4>[[:category:Prices_and_AvailabilityPrices|Availability]]
[[Close_Rooms|Close rooms]]
[[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]]
[[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms/ sell a room under multiple layouts]]
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
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<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-astronaut}} </span> Automation</h4>
[[:category:Channel_Manager|Automatically sync with channels]]
[[Yield_Optimiser|Yield Optimiser]]
[[Auto_Actions|Auto Action for bookings]]
[[Auto_Actions|Automated Emails]]
[[:category:Self-Check-in|Self Check-in]]
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<div class="shadow"><h4 style="padding: 0 10px 0 10px5px; text-align: center;"><span style="" >{{#fas:tag}} </span> Advanced Selling Options</h4> [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] [[Auto_Top_up_rooms|Auto top up rooms]] [[:category:Room_Linking_and_Dependencies|Multiple configuration setup to sell rooms at different constellations/shared inventory]]
[[Upsell_Items|Sell extras]]
[[:category:ReportsOffers|Cleaning and Status ReportsOffer multiple price/booking options]]
[[:category:Sub_AccountGift_Vouchers|Full or Limited Control Panel Access for StaffOffer gift certificates]]
[[:category:Room_Linking_and_DependenciesYield_Optimiser|Make availability of a room dependent on another roomYield Optimiser]]</div>
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"bed}} </span> Bookings</h4>
[[:category:Bookings|Add and manage bookings]]
[[:category:Confirmation_Messages|Confirmations to guests]]
[[Corporate_Guests|Corporate guests]]
[[Export_Bookings|Export bookings]]
[[Group_Bookings|Group bookings]]
[[:category:Invoice|Invoice]]
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
[[Host_Notifications|Notifications to hosts]]
[[:category:InvoiceReviews|InvoiceReviews]] [[:category:Reports|Reports]]</div> <div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:comments}} </span> Communication</h4> [[:Category:Messaging|Communication via Beds24]]
[[:categoryCategory:Deposit_CollectionConfirmation_Messages|Payment gatewaysConfirmations to guests]]
[[:category:Deposit_CollectionHost_Notifications|Receive payments from guestsNotifications to hosts]]
[[Card_Number_CollectionAuto_Actions| Automated Email and SMS]]</div> <div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#Access_Credit_Card_Details|Access fas:credit -card details}} </span> Payments from Guests</h4>[[:category:Payments|Collect payments from guests]]
[[Bookings_-_flag_bookings_with_special_status:category:Payments|Mark bookingsConnect payment gateways]]
[[Export_BookingsStripe|Export bookingsConnect Stripe]]
[[:category:ReportsCard_Number_Collection#Access_Credit_Card_Details|ReportsAccess credit card details]]
[[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:user-color: #f4f4f4;"friends}} </span> Guest Management</h4>
[[:category:Guests|Guest database]]
[[Tripadvisor|Automatically collect reviews from Tripadvisor]]
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<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user}} </span> User Account</h4>
[[:category:Sub_Account|User management and multiple log-ins]]
[[:category:Sub_Account|Sub Accounts]]
[[Billing|Payments to Beds24]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"rocket}} </span> Apps, Plugins, Extentions</h4>
[[Facebook_App:_Install_the_App|Facebook app]]
[[:category:Wordpress|Use the Wordpress Plugin]]
[[:category:Apps|Other Apps and Integrations]]
[[:category:API|API]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:sync-color: #f4f4f4;"alt}} </span>Channel Management</h4>[[:category:Channel_Manager|How the channel channel manager works]]
[[Channel_Manager_Capabilities:category:Channel_Manager#Connected_Channels|Channel manager capabilities]]
[[:category:Set_up_InstructionsChannel_Manager#Connected_Channels|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes:category:rooms|Rooms and room types ]] [[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
[[:category:Error_Messages_from_Channels|Error messages from channels]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background"><span style="“ >{{#fas:user-color: #f4f4f4;"cog}} </span> Troubleshooting</h4>[[:category:Prices_and_AvailabilityPrices|Booking page shows no availability]]
[[Outgoing_Email|Emails to guests do not send]]
[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
[[Overbooking|Overbooking]]
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
[[:category:Booking.comcom_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
[[Expedia.com#Common_Errors|Error messages from Expedia]]
[[:category:Error_Messages_from_Channels|Error messages from other channels]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="“ >{{#fas: #f4f4f4;"code}} </span>Developers Developer options</h4>
[[:category:API|API]]
[[Make_Your_Own_Booking_Widget|Custom widgets]]
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<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].
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<h3 style="padding: 5px; text-align: center; >Did you not find the answers to your questions? <br>
<span style="font-weight: normal;">Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket] so our support team can assist you.</span></h3>
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