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Managing Business Disruptions

126 bytes added, 20:10, 13 March 2020
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===Cancel existing bookings===
====Direct bookings====
Best is to deal with every guest individually. If you can not handle the process individually you can set up an Auto Action which changes the status of the booking to „Cancelled“ and sends an Email to the guest. Click [[ Auto_Actions#Automatically_change_the_status_of_all_upcoming_direct_bookings_to_.22Cancelled.22_and_send_an_Email_to_the_guest |here]] for instructions.
====OTA bookings====

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