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Marriott

3,496 bytes added, 15 February
[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Marriott Homes & Villas - Coming soon! Contact us if you are interested in using this connection. </div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International.  Homes & Villas by Bonvoy is an expertly curated collection of vacation rentals backed by the world’s largest hospitality company that provides travelers access to thousands of private homes.Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and Villassafety.  <embedvideo service="youtube"> https://youtu. be/nkcVXbHO3S4</embedvideo>
= Capabilities =
Beds24 can
*Create listings on Marriott Homes & Villasby Marriott International *Update content to Marriott Homes & Villasby Marriott International *Export availabilityand price data*Export Import bookings
For details [https://wiki.beds24.com/index.php?title=Channel_Manager_Capabilities click here].
= Limitations =
Your *Marriott bookings have a minimum stay of 2 nights, prices for 1 night will not be sent to Marriott.*Marriott only works with property managers not with individual properties. *Bookings imported from HVMI will not have detailed fee or tax information. They will only have the type type and total value of the fee/tax, no descriptive information.*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy. =List on Homes & Villas by Marriott International=To list on Homes & Villas by Marriott International your property management company and your properties need to meet Marriotts critieriaMarriott's standards which are: '''Property Managers'''*Handle the management, in-stay guest support and cleaning of a minimum of 30 properties (withsome exceptions for various markets and offerings)*Responsible for updating calendar availability and pricing*Track record of reliability and customer satisfaction, including response times, compliance withlocal regulations and other management responsibilities  '''Properties/Homes'''*One (1) or more bedrooms (no studios or home shares)*A fully equipped kitchen, Wi-Fi, linens, towels and bathroom amenities and other essentials*Safety equipment, including smoke and carbon monoxide detectors and fire extinguishers Property management companies that meet the above requirements and are interested in listing on Homes & Villas by Marriott International should complete this form: https://hvmi.tfaforms.net/91.
= Before you connect =
==Prices==
*We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or RatesFixed Prices. *Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*You can set a multiplier to mark your price up or down.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Day Pricing''' (the default) if you have only ONE price per date.
If you have multiple prices activated for Airbnb Marriott with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.
If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.
*An extra person price.
For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15
===Per Occupancy (LOS) Pricing===
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..
If you use rates Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates Fixed Prices can not be sent.
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.
The "Min Stay" and "Max Stay" set in the Calendar, calendar will send.Daily Prices or Rates Fixed Prices will send.
==Bookings==
*For properties with one unit: property name from {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
*For properties with more than one unit type: the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.
 
Our connection supports room types with a quantity of more than one.
If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
= Security =
Marriott has specific security requirements. Please go to {{#fas:cog}} (SETTINGS) ACCOUNT > PRIVACY ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
= Create listings on Marriott Homes & Villas=
== Minimum requirements ==
Your content needs to meet Marriotts Marriott's minimum requirements which are:
*Unique listing name (min 8 characters, max 255).
*Property address
*Bedrooms (including number and type of beds)
*Number of bathrooms
*Description (must not reference management company name, non-HMVI cancellation policies, etc). If you have a Permit Id, add here or in House Rules.
*Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
*At least 3 days of consecutive availability and pricing over the next 365 days
*6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
*5 or more Amenities
*House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings). If you have a Permit Id, add here or in Property Description.
== Step-by-Step guide ==
*SAVE
'''Step 2: Enter channel specific contentAdjust your security settings'''
Go to (SETTINGS) ACCOUNT > ACCESS and set to*change your password every three month*use 2-Factor-Authentication for your Beds24 account*time out the Beds24 session after 15 minutes '''Step 3: Enter channel specific content'''  Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. Line breaks can be used.
'''Step - Check if your content meets Marriotts requirements'''
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.
'''Step 3 4 - Check which prices will send'''
Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.
'''Step 45: Check the currency setting is correct'''
Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.
'''Step 5 6 - Add a multiplier to your prices (optional)'''
If you want to add a multiplier to your prices add a * followed by the multiplier number.
For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
'''Step 6 7 : Export to Marriott'''
When your content meets Marriotts requirements you can click "Export'''.
*Click on "Confirm"
'''Step 78: Check that the connection is working properly'''
#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.
 
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> Marriott reviews each listing manually before setting it live. This normally takes one working day.
= Update existing listings on Marriott=
=Content=
== Permit IDs ==
If you wish to send permit information you can include it under {{#fas:cog}} (SETTINGS) Channel Manager > Property Content > Room Content > Room Description Text
 
== Bedrooms and bathrooms==
If you do not set up any bedrooms or bathrooms we will send one as a default.
 
Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>: Marriott does not support all available features available in Beds24.
Example 1: All units (rooms) have WifiCable. In this case you can set up the Wifi Cabel in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi Cable and another unit without WifiCable. In this case set the Wifi Cable up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.
Amenities are configured by feature codes which are entered in the "Features" field.
Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
 
==Taxes and Fees==
You can add taxes and fees for Marriott in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT under "Custom". Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for details.
== All feature codes==
 
BED_TWIN
 
BED_SINGLE
 
BED_DOUBLE
 
BED_QUEEN
 
BED_KING
 
BED_BUNK
 
BED_MURPHY
 
BED_SOFA
 
BED_TODDLER
 
BED_FUTON
 
BED_CRIB
 
BED_AIRMATTRESS
BED_CRIB
BED_TODDLER
 
 
 
BATH_TUB
 
BABYSITTING
AIR_CONDITIONING
 
BALCONY
BASKETBALL_COURT
 
BATH_TUB
BEACH
CABLE
 
CHECK_IN_OUT_SELF
CO_DETECTOR
PRIVATE_CHEF TOYSCOFFEE_MAKER
CONCIERGE
COFFEE_MAKER PRIVATE_YARDDECK_PATIO_UNCOVERED
DISHWASHER
FITNESS_CENTER
 
PARKING_INCLUDED
GAME_ROOM
HAIR_DRYER
 
PARKING_DISABLED
HEATING
HIGHCHAIR
 
HOME_STEP_FREE_ACCESS
HOT_TUB
 
PARKING_INDOOR
JET_SKIING
MOUNTAIN_VIEW
PETS_NOT_ALLOWEDOCEAN_VIEW
OCEAN_VIEWOUTDOOR _FURNITURE
OUTDOOR_FIREPLACE
OUTDOOR _FURNITUREOVEN PARKING_DISABLED PARKING_INCLUDED
OVENPARKING_INDOOR
DECK_PATIO_UNCOVERED BALCONYPARKING_VALET
PETS_CONSIDERED
 
PETS_NOT_ALLOWED
POOL
POOL_PRIVATE
 
PRIVATE_CHEF
 
PRIVATE_YARD
REFRIGERATOR
SMOKE_DETECTOR
 
HOME_STEP_FREE-ACCESS
STOVE
TENNIS
PARKING_VALETTOYS
WASHER
WIDE_HALLWAY_CLEARANCE
= Troubleshooting and common errors=
''RoomSettings array cannot be missing or empty'''
You need to define which beds you provide in your bedrooms. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP then click on "edit bedrooms" and set your bedrooms and bed configuration for each.
       BED_TWIN BED_SINGLE   BED_DOUBLEBED_QUEEN  BED_KING   BED_BUNKBED_MURPHYBED_SOFABED_TODDLERBED_FUTONBED_CRIBBED_AIRMATTRESS = Troubleshooting = ''Cancellation Policy Category can not be blank''
= Disconnect =
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