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[[Category:Automation]]
<div class="heading">Messages</div>
This page is about the menu MESSAGES andexplains and explains how to view and answer messages from OTAs directly from Beds24.
=Funcitionality=
*You can view all messages from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]].
=Supported OTA's =
Please check the channels help pages for further information.
==Airbnb==
You can communicate with Airbnb guests directly from Beds24.
Airbnb allows links but does not support HTML therefore we recommend you add a plain text version to your Auto Actions.
The messages will be added to the Airbnb reservation message thread.
Airbnb supports attachments in JPG, GIF and PNG format.
==Booking.com==
You can communicate with Booking.com guests directly from Beds24.
Booking.com does not support HTML therefore we recommend you add a plain text version to your Auto Actions. Booking.com allows attachments but no links or pdfs.
You and your guests will see the messages in Booking.com Messaging Center.
==Expedia (Beta) ==
Expedia does not support HTML therefore we recommend you add a plain text version to your Auto Actions.
Expedia supports attachments in JPG, GIF, PNG and PDF format.
<div class="warning">{{#fas:exclamation-triangle}} This function is still in beta testing while Expedia fixes bugs. At the moment you can send only messages manually. Automatic sending will be possible shortly. </div>
==VRBO ==
You can communicate with VRBO guests directly from Beds24.
VRBO allows links but does not support HTML therefore we recommend you add a plain text version to your Auto Actions.
The messages will be added to the VRBO reservation message thread.
VRBO supports attachments in PDF, JPG, PNG, and GIF format.
