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<div class="heading">Messages</div> ''This page is about the menu MESSAGES''and explains how to view and answer messages from OTAs directly from Beds24.=Functionality=*You can view all messages from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]]. *The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links. *You and your guests will see the messages in the channels extranet.  ==Send messages to guests== Open the booking and go to the "Messages" tab or click on the message on the dashboard to open the thread.

You Enter your reply there. Auto Actions can communicate with Airbnb guests directly in Beds24be used to send message templates from the "Mail & Actions" tab.

=Supported OTA'''View messages from guests'''s =Please check the channels help pages for further information. ==Airbnb==*You can view all messages communicate with Airbnb guests directly from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]]Beds24. Airbnb allows links but does not support HTML therefore we recommend you add a plain text version to your Auto Actions.  *The complete messages will be added to the Airbnb reservation message thread with a guest is available . Airbnb supports attachments in "API Messages" tab in the bookingJPG, GIF and PNG format. Attachments are avialable as links ==Booking. com==*You and can communicate with Booking.com guests directly from Beds24. Booking.com does not support HTML therefore we recommend you add a plain text version to your guests will see the messages in the Airbnb extranetAuto Actions. Booking.com allows attachments but no links or pdfs.

'''Send You and your guests will see the messages to guests'''in Booking.com Messaging Center.

Open the booking and ==Expedia ==Expedia does not support HTML therefore we recommend you add a plain text version to to the "API Messages" ab or click on the message on the dashboard to open the threadyour Auto Actions.

If you need to send Expedia supports attachments to guests you can upload them to your web site in JPG, GIF, PNG and insert a linkPDF format.

To use templates set up as Auto Actions to reply go to the "Mail & Actions" tab and manually send the Auto Action==VRBO ==You can communicate with VRBO guests directly from Beds24. Airbnb VRBO allows links but does not support HTML so therefore we recommend you will need to add a plain text version to your Auto Actions so you can use it. The reply will be added to the message thread.

Note: This will only work if API messaging is activated. See the instructions on the [[AirBnB.com_XML#Messaging|Airbnb help page]] on how to enable this functionVRBO supports attachments in PDF, JPG, PNG, and GIF format.