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'''Interface with eDreams Odigeo / Opodo'''
The interface allows you to automatically update prices and inventory to eDreams Odigeo and import bookings into Beds24. To set the connection up go to SETTINGS-CHANNEL MANAGER-EDREAMS ODIGEO. For instructions click on HELP in the top right of the page.
October 15th 2019
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'''Trigger Auto Actions on template variables'''
You can now use template variables to to generate dynamic trigger values based on the booking.
All template variables are available [https://wiki.beds24.com/index.php?title=Template_Variable here]. For information on how to set up Auto Actions go to SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS then click on HELP in the top right.
October 8th 2019
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'''Integration with RoomPriceGenie'''
This seamless integration allows Beds24 customers to push dynamic prices from RoomPriceGenie to their own web site and to their booking channels.
Click [https://wiki.beds24.com/index.php?title=RoomPriceGenie.com here] for more information.
October 1st 2019
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'''Strong customer Authentication in the EU'''
Strong Customer Authentication (SCA) comes into effect on September 14th in Europe.
This will affect EU based businesses charging cards issued within the EU. Non EU business’s and non EU cards should not be affected by the new rules.
'''Bookings from OTAs:'''
Collecting a credit card number without SCA will no longer be a reliable means of security as the card holders bank will likely reject the transaction.
Many OTAs including Booking.com and Expedia can collect guest payments at the time of booking (channel collect) with SCA. The OTA will then distribute the funds to you by bank transfer or virtual credit card so you avoid the need to deal with SCA and declined transactions.
Beds24 can automatically process the virtual cards on the day the funds become available at Stripe and deposit them directly to your account.
If you require security or prepayment but do not want the OTA to collect payment, you can accept bookings without card or deposit from the OTA and send a payment request to the guest from Beds24 manually or using auto actions.
'''Direct bookings:'''
You can collect a card payment with the booking using SCA. If you require additional payments from EU guests you will need to send a payment request so the guest can complete the SCA again.
'''Payment Gateways:'''
'''Paypal''' and Realex will are taking care of the required functionality from their end.
If you enable ‘Strong Customer Authentication’ for '''Stripe''' in SETTINGS-> PAYMENTS -> PAYMENT GATEWAYS ->STRIPE , it enables SCA authentication for Stripe booking page payments and payment requests sent to guests.
'''Payment requests:'''
Payment requests sent to the guest after booking are an alternative to collecting a card from an OTA as security. Information on how to set up payment requests is available [https://wiki.beds24.com/index.php/Category:Payments#Payment_Request here].
You can find more information about SCA on our [https://blog.beds24.com/secure-psd2-compliant-payment-collection/ blog].
September 12th 2019
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'''Set "Extra person" and "Extra child" prices in daily prices'''
There are two options to set an extra person/extra child price by specifying either a positive or negative value:
*A positive value will be applied to each additional guest above the "Maximum Guests" setting for the daily price. The daily price will be available up to the number of guests the room settings allow.
*A negative value will be deducted for each guest less than the "Maximum Guests" setting for the daily price. The daily price will not be available for more than the daily price Maximum Guests value.
There are limitations for channel management which are different for each channel. Channels do not accept children prices and most channels cannot accept the extra person price. Please see the daily prices help pages and channel help pages for more information.
August 19th 2019
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'''Create Custom Graphs and Charts'''
You can now also create custom graphs and charts.
Like all custom reports graphs can be added to the DASHBOARD.
Go to SETTINGS -> REPORTS->CUSTOM REPORTS and click on HELP in the top right for further instructions.
July 30th 2019
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'''Upgrade for Auto Actions sent to Airbnbn Guests'''
We can now send messages via the Airbnb messaging system. This means that you and your guests will see the Auto Actions which are sent from Beds24 in Airbnb. To use this function you need to:
1. Add a plain text version to your Auto Actions (Airbnb does not support HTML).
2. Upgrade the connection. This is how you do it:
*If you have multiple Airbnb accounts, log completely out of Airbnb.
*Log into Beds24. If you have connected more than one Airbnb account in Beds24 make sure you are logged into the Beds24 account/subaccount which is connected to the Airbnb account you are logged in.
*Go to Settings > Channel Manager > AirBnB.com XML > Specific Content
*Scroll down and click the 'Airbnb additional functions' link.
*Then click the button. This will take you to Airbnb where you should log into the Airbnb account connected to your beds24 account.
*Accept the new permissions and you will be returned to Beds24
To check the upgrade worked, log into your Airbnb account and go to ACCOUNT SETTINGS -> CONNECTED APPS. Click on 'Beds24. If you see 'Access and respond your messages' in the list of permissions, your upgrade worked.
July 24th 2019
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'''Plain text option for Auto Action EMails'''
You have now the option to set up plain text versions for Auto Action Emails.
If you have both a HTML version and a plain text version the plain text version will be sent additionally as back-up for systems which do not support HTLM.
July 19th 2019
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'''Create properties on Booking.com from Beds24'''
'''Create a new Booking.com account from Beds24'''
We are beta testing our new integration with Booking.coms content API. With this new function you can
*onboard new properties on Booking.com directly from Beds24 without having to enter your data in Booking.com
*create new Booking.com accounts directly from Beds24
This [https://wiki.beds24.com/index.php/Booking.com_XML:_Create_and_update_properties_and_rooms_on_Booking.com help page] gives more information.
Send us a support ticket if you want to use these new functions.
July 10th 2019
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'''View and respond to reviews from Booking.com from Beds24'''
To access Booking.com reviews from your DASHBOARD unlock the DASHBORAD click on the hamburger menu then on "Extentions" and add the Booking.com Review Module.
You can also access them via SETTINGS->CHANNEL MANAGER-BOOKING.COM->REVIEWS.
June 7th 2019
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'''Increase bookings with new Airbnb service fee options'''
Airbnb now offers property managers using our XML connection two structures for their service fee.
The new '''Host-only fee''' gives you full control over your end rate by removing the guest fee so guests will see a 0 service fee throughout the booking process.
You can find [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWU/4C49zD3EKUx0FzAOKa8X_mVNRDtD6shisfPafIYcZ7A more information for hotels here] and [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWV/PQCXqTqZ4bt9BwT3Z5kzRPJ7_w_eLTQQtkz.paFY0Qw more inforrmation for property managers here]. Please also [https://www.airbnb.com/help/article/1857/what-is-the-airbnb-service-fee?c=.pi80.pkb21uaS80LzMyMzQ1&euid=f3de3d70-c841-5770-13d4-95ed0cc4bfd0&src=omni%5B32345%5D&src_section=176386& visit Airbnbs help center].
June 5th 2019
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'''VactionStay by Rakuten added to the channel manager'''
The 2-way interface allows you to automatically update prices and inventory to VacationStay and import bookings into Beds24. To set the connection up go to SETTINGS->CHANNEL MANAGER->VACATIONSTAY. For instructions click on HELP in the top right of the page.
May 30th 2019
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'''New menu for payment functions'''
We have added new payment functions and restructured the menus so all payment functions are available in SETTINGS->PAYMENTS.
May 11th 2019
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'''Automatically report invalid cards to Booking.com'''
If you use [https://wiki.beds24.com/index.php/Stripe Stripe] and send all credit card details to Stripe you can set in SETTINGS->CHANNEL MANAGER to automatically report invalid cards to Booking.com.
May 9th 2019
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'''Hostelsclub added to the channel manager'''
The 2-way interface allows you to automatically update prices and inventory to Hostelsclub and import bookings into Beds24. To set the connection up go to SETTINGS->CHANNEL MANAGER->HOSTELSCLUB. For instructions click on HELP in the top right of the page.
May 7th 2019
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'''Manage Pending Payments'''
Customers using [https://wiki.beds24.com/index.php/Stripe Stripe] can automatically collect channel collect payments with virtual cards. To use this function you will need to adjust your setting for "Channel Collect Invoice" in SETTINGS->CHANNEL MANAGER to "Charges and Pending Payments" and adjust your set "Virtual Cards" = Yes on the channel pages of the channels which supply virtual cards i.E. SETTINGS->CHANNEL MANAGER->BOOKING.COM.
Pending payments can also be scheduled manually.
For more information see this [https://wiki.beds24.com/index.php/Category:Payment_Collection help page].
April 25th 2019
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'''Send WhatsApp messages to Guests'''
Click on the green icon next to the phone number in the "Summary" tab of the booking to send a WhatsApp message to guests.
April 23rd 2019
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'''Multi Room Bookings across properties'''
When you click on "Add Booking" and then on "Price Check" and select "All" properties you can now add rooms from different properties to the cart.
April 8th 2019
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'''Enhance the booking display in the CALENDAR with icons'''
This help page explains how to add icons to the bookings in the CALENDAR: https://wiki.beds24.com/index.php/Category:Bookings#Info
March 12th 2019
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'''Company and State'''
Company and State have been added to the standard booking questions.
March 11th 2019
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'''New template variables'''
We have added a range of useful new template variables:
[DAYSTOCHECKIN] - number of days until Check-in
[PERMITID] - the permit ID
[OFFERNAME1] - offer name for this booked room only
For group bookings: [BOOKGROUPROOMLIST], BOOKGROUPROOMLISTTOTAL], [BOOKGROUPROOMLISTCHARGETOTAL], [BOOKGROUPNAMELISTCHARGETOTAL] , [BOOKGROUPUNITLISTCHARGETOTAL], [BOOKGROUPUNITLIST], [BOOKGROUPUNITLISTTOTAL], [GROUPNOTE]
See all template variables [https://wiki.beds24.com/index.php?title=Template_Variables here].
March 9th 2019
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'''Copy settings'''
Where you see this a copy Icon you can click and then copy the value of this setting to other rooms or properties.
March 2nd 2019
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'''Manage Booking.com promotions directly in Beds24'''
Promotions can set up, viewed and changed in SETTINGS-CHANNEL MANAGER-BOOKING-COM-PROMOTIONS.
February 22nd 2019
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'''Mailchimp integration'''
We have just launched a new integration with MailChimp the probably most popular email marketing service available today.
Go to SETTINGS->APPS & INTEGRATIONS->MAILCHIMP to set up your integration. Beds24 will start to populate your mailing list with your guests, ready for your next newsletter.
January 24th 2019
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'''Scheduled maintenance'''
Due to sheduleded maintenance Beds24 will be unavailable for 5-10 minutes on 30th of January between 3am and 5am GMT to perfrom important updates.
January 23rd 2019
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'''Add multiple guests fo bookings'''
In the "Guests" tab of the booking you can now add additional guests and remove guests.
January 22nd 2019
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'''Prices for different occupancies to Google Hotel Ads'''
Prices for 1, 3, 4 , 6 and 8 guest will now also be send if they are defined. Please note that a 2 person price is still compulsory. If no 2 person price is supplied the room will send as unavailable.
January 21st 2019
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'''Booking.com Reservations Degradation - Resolved'''
Booking.com reported technical issues sending some XML booking notifications to partners on the 7th and 8th Jan.
The issue is reportedly now resolved.</p>
f any bookings have still not imported, please contact us via support ticket with the Booking number and we will request a resend.
If these issues have resulted in an overbooking or any other loss, please contact Booking.com support and reference the '''Degraded performance of reservation retrieval issues from the 7th or 8th January'''.
January 9th 2019
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'''Prices for different occupancies and different length of stay via Airbnb XML'''
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'''Upgrade your Airbnb XML connections to "synchronous availability check" '''
Airbnb has now implemented the option to check availability and accept or reject a booking at the very last step of the booking process, when the guest enters their payment method.
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'''XML interface with Despegar / Decolar'''
Due to an issue at Booking.com, some bookings and cancellations have not been sent to us on September 4th between 10:36 CEST and 11:08 CEST.
Booking.com have reported that they are working on sending all missed bookings by the enf of the of Septe 5htSept 5th.
'''Address check for Stripe'''
You can now have Stripe check the address along with the card. This function only works for bookings from the booking page and payment requests and is available in SETTINGS->PAYMENTS FROM GUESTSPAYMENT GATEWAYS->STRIPE.
March 19th 2018
*Add a custom payment link to ask for a cheque or bank transfer
The new functions are available in SETTINGS-> PROPERTIES-> PAYMENT COLLECTIONPAYMENTS
June 18th 2014
