Changes

'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Webinar on Thursday: Getting started with As an Expedia Elite patner Beds24'''was granted early access to Expedias new messiging API.

We will be hosting a “Getting started You can now conveniently communicate with Beds24” webinar this Thursday. In guests who booked via Expedia from the webinar we will show how booking in Beds24 works and you . Messages from guests will also have the option to ask your questionsshow under MESSAGES.

Date & TimeThe feature is automatically enabled. [https: February 23rd 18:00 (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)//wiki.beds24.com/index.php/Expedia_Mapping#Send_and_receive_messages For more information click here].

Register: [https://us06webThis function is still in beta testing while Expedia fixes bugs.zoomAt the moment you can send only messages manually.us/meeting/register/tZYlcOmrrzkpHNDEhYeymXqhMffVOOeaPC0E Click here to register]Automatic sending will be possible shortly

---- '''<span style="color:#f3bb04;" >{{#fas:award}} </span>Beds24 is now Airbnb Preferred+ Partner ''' Airbnb’s 2024 list of preferred partners is out and BEDS24 was named a Preferred+ partner! We’re honored to be one of the select few to receive this status as a nod to the quality of service we provide. You can learn more about the program and what it means for us and our customers on our [https://blog.beds24.com/ blog]. ---- '''<span style="color:#f3bb04;" >{{#fas:award}} </span>Beds24 confirmed as an Expedia Elite Partner and a Vrbo Preferred Partner ''' Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners' . In 2024, only the top 2% of Expedia Group's connectivity partners are Elite. We are proud to be part of it.  February 19th 2024 ----'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Templates for Auto Actions''' To simplify the use of Auto Actions, we have created templates for frequently used Auto Actions.  If you now click on "New Auto Action", you can choose whether you want to start with an empty Auto Action as before or whether you want to use a template that you can customise further.  9th February 2024 ----  '''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Marker for Group bookings''' In the new calendar group bookings are now marked with an{ {#fas:circle}} icon so that they can be recognised at a glance.  9th February 2024 ----  '''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Receive Airbnb suspension warnings in Beds24''' As a host, it is important to be aware if an Airbnb listing is at risk of being suspended. This is why we now show Airbnbs suspension warnings under MESSAGES. If you see such a message click on the link in the message for details. Resolve the issues immediately if required by involving Airbnb support.  5th February 2024 ---- '''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Rates renamed to "Fixed Prices"''' As a next step on the updates to the control panel we will rename "Rates" to "Fixed Prices". The change will go live shortly. Some help pages have already been updated, the rest will follow shortly. If you see any place where the term "Rates" is used by the end of this week please let us know.  Why we want to do this: Many customers starting with Beds24 confuse what we call rates with channel rate plans. Using the terms "Daily Prices" for dynamic prices and "fixed prices" for prices which have a start and an end date should stop this.  In terms of functionalty nothing will change.  All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here]. 8th January 2024 ---- '''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Changes to the control panel''' We are working on improving usability and workflows. This involves changes to the location of settings, setting names and menus.  All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here]. 30th December 2023 ---- '''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span> Report guest misconduct to Booking.com''' Now you can easily report a guest's misconduct directly from Beds24 to Booking.com.  At the bottom of the "Details" tab of the booking you will find the button to submit.  This option is available after check-in for bookings that are not cancelled. If you need to cancel the booking, report the misconduct beforehand.  27th December 2023 ---- '''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Messaging integration with VRBO group''' You can now conveniently communicate with guests who booked via VRBO or one of their brands from the booking in Beds24. Messages from guests will also show under MESSAGES.  The feature is automatically enabled. [https://wiki.beds24.com/index.php/VRBO_Account#Send_and_receive_messages For more information click here]. 15th November 2023 ----'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Download Beds24 Mobile App Version 2 ''' *Phone numbers and Email address are now clickable*The Arrivals menu now shows the arrival time *Bookings list now show the sum of charges for each bookings*Bookings show the sum of all payments For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171 For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24 7th November 2023 ---- '''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Send Registraton information for Expedia from Beds24''' When you click on the "Registration Details" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA you will see which licence types are possible in your region and you can enter your licencedata. A click on "Send" will update the licence information to Expedia. 19th October 2023 ---- '''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> New features for Booking.com''' Vacation rental hosts can now add information on how guests can access the property in directly from Beds24. If you want to do this go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Key Collection" button. Booking.com makes this option is only available for vacation rentals.  If you want to send host and property profile information you can add the information in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT. Then go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Update to Booking.com" button where you can select to send your "Property profile".  28th August 2023 ---- '''<div class="warning">{{#fas:exclamation-triangle}} Agoda Homes changes pricing model: Action Required</div> ''' Agoda Single Unit Listings are currently on Net-rate loading which means that Agoda will mark the prices sent from Beds24 up to the Reference Sell Rate on the Agoda website. With effect from September 2023, Agoda are going to change their rate loading from Net Rate loading to Reference Sell Rate loading for all existing partners/properties (hosts).  In addition, Agoda are harmonizing our commission rates to be in line with Agoda’s market default commission levels. After the rate migration date, Agoda will deduct the adjusted commission from the Reference Sell Rate to determine the base rate received by properties. Please update your prices or set a multiplier in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AGODA to avoid bookings with wrong prices. For more information please see [https://agodahomeshelp.zendesk.com/hc/en-us/articles/17333710858515 here] contact Agoda support.  22nd February August 2023----  '''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Interface with TTLocks''' We now offer an integration with TTLocks. You can connect your TTLocks in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIOS > TTLOCK. For instructions click on the HELP <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon in the top right. 6th July 2023 ---- '''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Live webinar: What's new and what's cooking''' Date & Time: May 30th 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna) In this webinar we will show you the latest feature releases plus new features in development and you will also have the option to ask questions.  [https://youtu.be/ln9gAbvzteA Watch the recording]. [https://us06web.zoom.us/meeting/register/tZMrdemuqzIqE9WD8lOpI8t6e7N0IvwjIarA#/registration View previous webinars]. 29th May 2022 ----'''<span style="color:#7bcbed;" >{{#fas:plus-square}} </span> New feature: Reviews integration with Airbnb, Expdia and VRBO
''' Reviews play a crucial role in choosing a place to stay. You can now also conveniently manage reviews from Airbnb, Expdia and VRBO
 directly in Beds24.  *Read and manage reviews from guests in real time.*Answer to them directly from Beds24. For Airbnb you can also view your property score directly in Beds24 in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > RATINGS. When you have a new review from Airbnb you will receive a notificaton in your MESSAGES. Messages for Expdia and VRBO reviews will be added as soon as the channels make this feature availalbe.  [https://wiki.beds24.com/index.php/Category:Reviews Click for more information on how to manage reviews]. 26th May 2023 ---- '''<span style="color:#7bcbed;" >{{#fas:plus-square}} </span> New feature: Easy csv booking import for new properties
''' We have added an easier way to manually import upcoming bookings from a .csv file for new properties in {{#fas:cog}} (SETTINGS) PROPERTIES. For Booking.com, Airbnb and Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method for these channels because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA. 17th May 2023 ---- '''<span style="color:#7bcbed;" >{{#fas:plus-square}} </span> New feature: You can update reservations from Expedia Group on Beds24
''' What you can do: 
*Update a reservation if travel dates or rates change
*Cancel a reservation because of a no-show, or if requested by a guest
 Try it now - you will find the a "Report...." button on the "Details" tab of your Expedia bookings.  20th April 2023 ---- '''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Airbnb API Connection Upgrade ''' You might have noticed changes to the content update options for Airbnb. You can now fully control the content updates you want to send to Airbn by tickincht the appropriate content to be update in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING.  Nothing has changed for updates to prices and availability - they will be pushed automatically to Airbnb whenever there is a change.  '''What has changed?''' With Sync type = Everything - we can now send only specific content to Airbnb so you will not overriede everything. *Listing Details*Descriptions*Booking rules*Bedrooms*Pictures '''Why we upgraded our Airbnb connection''' Beds24 was one of the original partners to connect with the first Airbnb API in 2016. Recently Airbnb has created a new API with improved functionality and reliability. To maintain the best possible service we have fully upgraded to the new API. '''What do you need to do?''' There is nothing you need to do. This update provides more flexibility on the updates you manually send to Airbnb. 11th April 2023 ---- '''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Airbnb requests are now imported with the Status "Inquiry" ''' Inquiries Beds24 will create a booking with the status "Enquiry". <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Bookings with the status "Enquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.  2nd March 2023