Changes

[[Category:Automation]]<div class="heading">Nuki COMING SOON!</div>

*Currently Nuki smartlocks can store a maximum of 100 entry codes at a time.* Booking names in Nuki smartlocks have a maximum length of 20 characters and guest names may be cut off. This will not be visible to guests, only keypad authentication is supportedusers with access to Nuki web will be able to view booking names.

*A At least one Nuki Smart Lock.*A Nuki Keypad.

To use this service you will need'''Step 1: *A Connect your Nuki Smart Lock.*A Nuki Keypad.*A [https://nuki.io nuki.io] account. Account'''

You will see one identifier and name for each lock. Click Select the correct lock and save.  [[Image:nuki_mapping1.png|500px|link=]][[Media:nuki_mapping1.png|view large]]  For each room/unit click on the name of the lock that is associated with the room.

== Syncing ==Bookings are automatically sent to locks the number of "Days in Advance" prior to check-in. *An entry code/user named Booking:{booking number} is added to the lock, viewable at [https://web.nuki.io/#/pages/smartlocks web.nuki.io] or in the Nuki app.*A booking info code named NUKI_PIN is created which will show the pin number valid for the booking.Updates are sent periodically. To instantly send updates, click "Send Bookings to Locks".If the keypad code, booking dates, or room changes, those details will be sent to locksyou have selected.

*Updates to locks are sent periodically. To instantly send updates, click "Send Bookings to Locks".*An entry code/user named Booking:{booking number} is added to the lock. Click on the "View Bookings in Locks" button to check which bookings have already been sent. You can also see bookings on [https://web.nuki.io/#/pages/smartlocks web.nuki.io] or in the Nuki app.*A booking info code named NUKI_PIN is created on the "Info" tab of the booking, this will show the access code for the booking.*If a keypad code, booking date, or room changes, those details will be sent to locks.*If a booking is cancelled, the associated entry code or user will be deleted from locks. *The associated entry code or user of bookings a booking sent from Beds24 will be removed one day after check-out.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If a booking Nuki lock is cancelled offline when an update is sent, the associated entry code will not be deleted from locksadded until the lock comes online again.

<span style== App and code entry methods ==There are two ways bookings can be sent to locks: app and code. You can select one or both methods. === App entry ===If the "colorApp' tickbox is selected, bookings will be sent to locks as users. *Nuki will send guests an email containing an invitation, guests who accept this invitation will be able to unlock the Nuki lock using the Nuki app.* Guests have 48 hours to accept the invitation.* There is no way to resend a Nuki app invitation if a guest does not accept it in time. However, you may go to [https://web.nuki.io/#fe746c;“ >/pages/smartlocks web.nuki.io], select Devices, click the desired smartlock, go to the Users tab, then find the booking and click delete. You can then visit the Beds24 Nuki integration at {{#fas:exclamation-trianglecog}} </span(SETTINGS) APPS & INTEGRATIONS > If NUKI and click "Send bookings to Locks". This will cause Nuki to create a new user and send a new invitation to the guest.*When the user is deleted from the lock, Nuki will send an email to the guest informing them that they no longer have access to the lock . [[Image:nuki_delete_user.png|900px|link=]][[Media:nuki_delete_user.png|view large]] === Code entry ===If the "Code" tickbox is offline when an update is selected, bookings will be sent, the to locks as entry code codes. Guests will not be added until need to enter these codes on a Nuki keypad to unlock the associated Nuki lock comes online again.

=== Manually changing pins codes ===# Navigate to Account, Preferences, {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Bookings, " and add "NUKI_PIN" to your Booking Info Code Values.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you manually set an invalid NUKI_PIN, it will be overwritten with a randomly generated pin the next time bookings are sent to locks. Each code can only be used once per lock. Before you can reuse a code it has to be removed from the lock.  = Information sent to guests === Keypad codes ==For keypad entry code bookings, Nuki does not send any information to guests. You can create an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS. The template variable for the pin is [BOOKINGINFOCODETEXT:NUKI_PIN].

=Troubleshooting = App access ==(not currently supported)* For app access bookings, Nuki will automatically send an email to guests that provides access via the Nuki app.* Guests have 48 hours to accept the invitation.* There is no way to resend a Nuki app invitation if a guest does not accept it in time. However, you may go to [https://web.nuki.io/#/pages/smartlocks web.nuki.io], select Devices, click the desired smartlock, go to the Users tab, then find the booking and click delete. You can then visit the [https://beds24.com/control2.php?pagetype=syncronisernukiio Beds24 Nuki integration tool] and click "Send bookings to Locks" to make Nuki send a new invitation to the guest.

[[Image:nuki_delete_user '''Bookings are not being sent to locks and cannot be viewed by clicking the view bookings in locks button''' Your account may not be properly authenticated. 1. Click "Disconnect" 2.png|900px|link=]]Click "Connect to Nuki"[[Media:nuki_delete_user 3. Sign in to your Nuki account if prompted and allow Beds24 access.png|view large]]