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Outgoing Email

1,289 bytes added, 10:40, 29 July 2020
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[[Category:Account]]
[[Category:Troubleshooting]]
<div class="heading">Outgoing Email</div> ''This page is about the menu {{#fas:cog}} (SETTINGS -> ) ACCOUNT -> OUTGOING EMAIL''and explains how to send Emails to guests from your own Email address instead of a Beds24 Email address. 
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= General =
If you choose your own email address the guest will receive an email confirmation from your email address and you will see sent mails in your outgoing mail folder.
You can use your own email service via SMTP or Mailgun, It is also possible to use both, first we will try your SMTP server and if this fails we will try Mailgun. If both fail, the mail will be sent by the system email server.
 
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> If you have entered a property Email address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION replies from guests to confirmation messages will be sent in cc to the property EMail address. If you do not want this do not enter a property Email address.
If you do not use your own email, the guest will receive a booking notification from the system Email address.
'''Port Number''': This is the email server SMTP port. This is normally 25 but can be different. For example the gmail server uses 465.
= Standard Setups Email Providers =
==Gmail (googlemail) Standard Account==
=== Allow less secure apps ===
Google accounts which have a menu "My Account" > "Connected apps & sites" may need to set<br> "Allow less secure apps" = ON<br> to allow email sending via gmail.  If you try to use your normal Gmail password Google might block the emails from sending and treat them as spam. ==Gmail (googlemail) G-Suite Account (pro version)== Mail Server: smtp.gmail.com Encryption: SSL Port: 465 You need to create and use an Application Password for the '''Gmail''' account. [https://support.google.com/mail/answer/1173270?hl=en Here google explains]  === Allow less secure apps === Google pro accounts may need the following settings to allow email sending via gmail:
*Open your Google Admin console (admin.google.com).
*Click Security > Basic settings .
*Under '''Less secure apps''', select '''Go to settings for less secure apps'''.
*In the subwindow, select the '''Enforce access to less secure apps for all users''' radio button. ...
*Click the '''Save''' button.
If you try to use your normal Gmail password Google might block the emails from sending and treat them as spam.
[[:category:Sub_Account|Sub accounts]] can be used to use different outgoing Email addresses for multiple properties in one account.
== Mailgun==
Mailgun is a mail sending service.
You will need an account at mailgun and can get the Key and Domain values from your mailgun account.
== SPF Record ==
Adding the following SPF record to your sending domain may help delivery of your emails and prevent them being treated as spam. Please refer to your domain register for help adding an SPF record to your domain.
== Trouble Shooting ==
Hotmail and other providers might ask for '''authentication'''. Log into your Email account, check your notifications
or settings and follow the instructions given by your Email provider. If you cannot find them ask your provider

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