Changes

<div class="heading">Outgoing Email</div> ''This page is about the menu {{#fas:cog}} (SETTINGS -> ) ACCOUNT -> OUTGOING EMAIL''and explains how to send Emails to guests from your own Email address instead of a Beds24 Email address. 

== General =='''Sending Account''': Choose whether to use the system email server or your own email address to send email.  If you choose your own email address the guest will receive an email confirmation from your email address and you will see sent mails in your outgoing mail folder. You can use your own email service via SMTP or Mailgun, It is also possible to use both, first we will try your SMTP server and if this fails we will try Mailgun. If both fail, the mail will be sent by the system email server. <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> If you choose have entered a property Email address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION replies from guests to confirmation messages will be sent in cc to the default property EMail address. If you do not want this do not enter a property Email address.  If you do not use your own email, the guest will receive a booking notification from the system Email address.

= Standard Email Providers === Standard Setups Gmail / Googlemail =='''You need to create and use an Application Password for the Gmail account because if you try to use your normal Gmail'''password Google might block the emails from sending and treat them as spam. Google explains how to do this [https://support.google.com/mail/answer/1173270?hl=en here.]

*Open your Google Admin console (admin.google.com).*Click SECURITY > BASIC SETTINGS*Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:**2-Step Verification is not set up for your account.**2-Step Verification is only set up for security keys.**Your account is through work, school, or other organisation.**You turned on Advanced Protection. At the bottom, *choose Select app and choose the app you are using*Select the device and choose the device you’re using and then Generate.**Select App – Email**Select Device – Other Custom Name *In the next window write Beds24 and click Generate *Copy the generated Password and replace the password you have set in (SETTINGS) ACCOUNT > OUTGOING EMAIL *Click SAVE. ==Microsoft Live (Hotmail)== <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>Microsoft live has issues with external systems like Beds24 sending email and can block mails, we cannot recommend this system, use at your own risk. Mail Server: smtp.live.comOR smtp-mail.outlook.com (Check the details from your email service)

Port: 587or 25

[[:category:Sub_Account|Sub accounts]] can be used to use different outgoing Email addresses for multiple properties in one account. == Mailgun==

== SPF Record ==

== Trouble Shooting == Hotmail and other providers might ask for '''authentication'''. Log into your Email account, check your notifications

You need 2-step verification on your '''googlemailEmails are not sending''' account 1. [https://supportCheck if you outgoing E-mail is working by clicking on "Send Test Email".google.com/mail/answer/1173270?hl=en Here google explains] how to create an application specific password which can 2. Check your "Descriptive Sending Email Address", it cannot be used with the booking systema word only. If you try to use your normal googlemail password Google might block The pop up help for the emails from sending and treat them as spamsetting has examples of valid formats.

'''If Emails E-mail are sending but guests do not sending please check receive your "Descriptive Sending Email Address", it cannot be E-mails''' you can use a word onlytool like https://www. The pop up help for mail-tester.com/ to check what the setting has examples of valid formatsproblem might be.