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An positive or 0 inventory means there is no overbooking.
Overbookings are very rare. Common reasons are:
*You have manually added a booking even though there was a warning that there is no availability.
*An online booking was accepted even through there was no availability at the time of the booking. Common reasons are :
**You have a number of contracted rooms/base allocation.
**The channel managers update were ignored by the channel because of an error.
Each overbooking needs to be investigated individually. Please send us a support ticket with the booking number which caused the overbooking so we can check.
If this causes parties in the same room for part of the stay you will then need to shuffle the guests and the rooms. There will still be enough rooms on each night, it will not allow an overbooking.
For more information how to fix this have a look [[Potential_Issue:_Multiple_Bookings_in_Unit|here]]
== Overbooking protection ==
