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'''=== Multiple bookings in one unit are not overbookings.'''===
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[[Category:Troubleshooting]]
''This page explains how to handle overbookings''
=== Overbookings ===
An overbooking is a situation where you have more bookings than you have rooms. A negative inventory in the control panel CALENDAR indicates that there is an overbooking. In this case you will also see a warning in the "Potential Issues" on the DASHBOARD and under SUPPORT.
Example: You have 3 double rooms (double room 1, double room 2, double room 3) and 2 bookings are placed in double room 1.
For more information how to fix this have a look [[Potential_Issue:_Multiple_Bookings_in_Unit|here]]
=== Overbooking protection ===
We recommend you set "Overbooking Protection" in SETTINGS->PROPERTIES->ROOMS->SET UP to "Property". This setting will use the total bookings in room up to room qty AND total bookings in property up to total rooms in property to calculate availabilty. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room.
Hidden rooms are not included in the calculation of property availability.
