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=== Overbooking protection ===
We recommend you set "Overbooking Protection" in SETTINGS->PROPERTIES->ROOMS->SET UP to "Property". This setting will use the total bookings in room up to room qty AND total bookings in property up to total rooms in property to calculate availabilty. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room.
Hidden rooms are not included in the calculation of property availability.
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Each overbooking needs to be investigated individually. Please send us a support ticket with the booking number which caused the overbooking so we can check.
=== Overbooking protection ===
We recommend you set "Overbooking Protection" in SETTINGS->PROPERTIES->ROOMS->SET UP to "Property". This setting will use the total bookings in room up to room qty AND total bookings in property up to total rooms in property to calculate availabilty. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room.
Hidden rooms are not included in the calculation of property availability.
=== Multiple bookings in one unit are not overbookings ===
For more information how to fix this have a look [[Potential_Issue:_Multiple_Bookings_in_Unit|here]]
