3,040
edits
Changes
Jump to navigation
Jump to search
no edit summary
An positive or 0 inventory means there is no overbooking.
Overbookings are very rare. Common but if they occur common reasons are:
*You have manually added a booking even though there was a warning that there is no availability.
*An online booking was accepted even through there was no availability at the time of the booking. Common reasons are :
**You have a number of contracted rooms/base allocation.
**The channel managers update updates were ignored by the channel because of an error.
Each overbooking needs to be investigated individually. Please send us a support ticket with the booking number which caused the overbooking so we can check.
