2,903
edits
Changes
Jump to navigation
Jump to search
[[Category:Payment_Collection]]
=== Troubleshooting ===
== Send a Paypal Payment Request ==
Click [[Send_Paypal_Payment_Request|here]] for instructions how to set up an Auto Action with a payment request.
[[Category:Wordpress]]
[[Category:Apps_Plugins_and_ExtentionsApps]]
[[Category:Payments]]
[[Category:Payment_Gateways]]<div class="heading">Paypal</div> ''This page is about the menu {{#fas:cog}} (SETTINGS->) PAYMENTS->PAYMENT GATEWAYS->PAYPAL''
__TOC__
== Setup Automatic Deposit Collection via Paypal==
To use this payment option you will need an account with Paypal.
=== In Beds24 ===
=== In your Paypal Account ===
To fully automate the payment collection you must go to your profile in your PayPal account and enter <nowiki>https://www.beds24.com/api/paypal/paypal.php </nowiki> as notification URL in "Instant payment notifications" (IPN) and set IPN messages to enabled. If you do not do this we will not be notified if payments are successful. The Instant Payment Notification settings is usually in your Paypal Profile in the "Seller Preferences" menu.
Note: If the booking page is used within an Iframe or in Wordpress it cannot redirect the user to PayPal due to the security settings in browsers. To fix you can allow the the paypal page to open in a new window.
Go to {{#fas:cog}} (SETTINGS -) BOOKING ENGINE > PROPERTY BOOKING PAGE -> PAGE DESIGN -> BEHAVIOR and set Open in New Window to On secure payment == Functionality ==== Collect deposit for direct bookings at time of the booking ==Use this [[:Category:Payments#Collect_Deposits_for_Web_Site_Bookings|instruction]] to set up deposit collection from your booking page. === Send payment request ===Click [[Send_Paypal_Payment_Request|here]] for instructions how to set up an Auto Action with a payment request.
'''Guest made a payment but booking shows cancelled'''
This happens when you have set {{#fas:cog}} (SETTINGS->) PAYMENTS->PAYMENT COLLECTION ‘Non Payment Booking Status’ = Cancelled and the system does not know about the payment.
Possible Reasons:
*The IPN is not or not correctly set up in your Paypal account
*You have entered the wrong email address. If you have multiple Emails in Paypal make sure you enter the primary one in {{#fas:cog}} (SETTINGS->) PAYMENTS->PAYMENT GATEWAYS->PAYPAL Go to {{#fas:cog}} (SETTINGS->) PAYMENTS->PAYMENT GATEWAYS->PAYPAL and click on HELP for more instructions.
For this booking you will need to manually set it to “Confirmed” and enter the payment in the booking.
== Payment Disputes ==
Paypal allows buyers to dispute their purchase and may refund the funds to the buyer if the buyer opens and wins a dispute case.
