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==Pending Payments== == Create and manage pending payments ==
===Add pending payments===
===Rules for pending payments===
===Manage pending payments===
===View bookings with pending payments===
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[[Category:How to]]
[[Category:Payments]]
<div class="heading">Page Title</div> ''This page is about the menu BOOKINGS > PENDING PAYMENTS and explains how to create and manage pending payments''
The option to automatically collect pending payments is only available for customers who use [[Stripe]] via Stripe Connect ("Connect to Stripe" button). If you connected your Stripe account via keys please remove them and connect via the "Connect to Stripe" button.
Pending payments can either be
*added via an [[Auto_Actions#Add_a_pending_payment|Auto Action]]. The auto action will create the pending payment for the bookings which meet the trigger conditions.
*imported as virtual cards from an OTA. To import pending payments go to SETTINGS->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments. Then go to the channel settings (for example SETTINGS->CHANNEL MANAGER->BOOKING.COM/EXPEDIA) and set "Auto Process Virtual Cards" = Yes
In SETTINGS->PAYMENTS->PAYMENT RULES you can create rules and info codes for pending payments.
If your policy is to NOT collect payments for Cancelled bookings, then you should create a payment rule with Status = All Not Cancelled.
Under "Pending Payments" on the "Charges and Payments tab of the booking you can:
After the payment was collected you will see a status information on the "Info" tab.
Go to BOOKINGS -> PENDING PAYMENTS
