Prices including cleaning fees
This page explains how to set up cleaning fees
1 Display prices including cleaning fees on the first screen on your booking page
To do this, you use a rate that already contains the fees.
Only use this method if you want the prices displayed to the guest to include the cleaning fee. To add cleaning fees as obligatory extras go to SETTINGS -> PROPERITES -> UPSELLING.
Example: The price per night is €100. € 50 cleaning fee apply regardless on how long the guest stays.
"Summary" tab of the rate:
- Room Price = 150
"Discounts" tab of the rate:
- Nights = 2
- Per night = 50
Note: Discounts set in the "Discounts" tab of the rate do not send to OTAs. Check the help page of the OTAs you are using for information on how fees are handled.
2 Display cleaning fee on the first page of the booking page
You can use for example "Description 2" for the offer in SETTINGS -> PROPERTIES -> OFFERS. The text will display if the module "Offer Description 2" in SETTINGS -> BOOKING PAGE -> PAGE DESIGN-> LAYOUT is activated.
3 Add cleaning fee as obligatory extra
To add cleaning fees as obligatory extras go to SETTINGS -> PROPERITES -> UPSELLING and choose 'Obligatory Cleaning' from the drop-down menu.
3.1 Have different obligatory cleaning fees for different rooms
Upsell items are created on property level. However, you can activate an upsell item for a rate, and the rate can be specific for a room.
Create your different upsell items/obligatory cleaning fees.
In the rate menu go to the upsell tab and activate/deactivate the cleaning fee you want for the room that is attached to the rate.
This doesn't work with daily rates and it doesn't work with channels because you can not export upsell items to channels.
Note: Obligatory extras do not send to all OTAs. Check the help page of the OTAs you are using for information on how fees are handled.
4 Send cleaning fees to OTAs
Check the help page of the OTAs you are using for information on how fees are handled.