17,140
edits
Changes
Jump to navigation
Jump to search
'''<span style="text-align: center; clear:both; font-size: 1.8em; ">Privacy FAQ'''</span>
no edit summary
[[Category:Account]]
<div class="heading">Privacy& Security</div>
This page is about the menu {{#fas:cog}} (SETTINGS) ACCOUNT > PRIVACY and explains the privacy aspects of using Beds24.
=Security=Regular password changes, 2 Factor Authentication and Session Timeout increase security. Select the options you want to use. =Privacy=Beds24 is a data processor providing a saas Saas to their clients which are accommodation providers and managers (data controller). All personal data collected in this process is processed on behalf of the client and as directed by the client.
The [https://www.beds24.com/dataprocessingagreement.html Data Processing Agreement] is part of our [https://www.beds24.com/useragreement.html User Agreement].
We provide settings which allow you to control how your guests data is stored in Beds24.
=== Who does the GDPR affect?===
The GDPR applies to all companies processing and holding the personal data of natural persons residing in the European Union, regardless of the company’s location.
=== What does GDPR mean for accommodation providers?===
Personal data can be collected for specified explicit and legitimate purposes i.e. to process and fulfill fulfil a booking. Accommodation providers are obliged to explain what data exactly is being captured, for what purposes, for how long it will be stored, who has access to it and what the rights of the guest are.
=== How can I use personal data collected from a booking?===
=== How do I obtain consent to my privacy policy and to processing of personal data?===
Consent needs to be explicit, opt-in, and freely given. You can achieve this with a custom question with a link to your privacy regulations which you can set these up in {{#fas:cog}} (SETTINGS->) PROPERTIES->BOOKING QUESTIONS.
=== What is the difference between a data processor and a data controller? ===
A controller is the entity that determines the purposes, conditions and means of the processing of personal data.
The processor is an entity which processes personal data on behalf of the controller.
===Can I automatically remove personal data from bookings or delete bookings after check-out===
Yes. The settings are available in {{#fas:cog}} (SETTINGS) > ACCOUNT > PRIVACY.
=== Does Beds24 send data to third parties? ===
{| class="wikitable"
| '''Purposes of processing ||'''Group concerned''' || '''Categories of personal data''' ||'''Addresse '''||'''Transfer to third country''' |-|Interface with Beyond||Guests of controllers who use the interface between Beds24 and Beyond||booking number, arrival date and departure date, name, E-mail address, invoice items||||I Beyond, 425 2nd St, Suite 602, San Francisco, California 94107, US
|-
| Interface with Lockstate Charge Automation (Pre-Arrival-Tools)||Guests of controllers who use the interface between Beds24 and Lockstate Charge Automation (Pre-Arrival-Tools)||booking number, arrival date and departure date, name, E-mail address , invoice items|| ||"LockState2170 South Delaware 10 Dundas St.E, DenverToronto, CO 80223"Ontario Canada
|-
| Interface with TripAdvisor Review Express Feratel Meldeclient ||Guests of controllers who use the interface between Beds24 and TripAdvisor Review Express Feratel Meledeclient ||booking number, arrival date and departure date, name, E-mail Adresse, county of origin address || feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck||TripAdvisor LLC400 1st Avenue Needham, MA 02494, USA
|-
| Interface with Homeaway Google Hotel Ads ||Guests of controllers who notify Homeaway about manual booking which were stated on any of Homeaways web sites use Beds24's interface with Google Hotel Ads ||booking number, arrival date and departure date, language, name, E-mail address, number of guests travelling, booking date, invoice sum, payment status ||||HomeAway UK Google Ireland Limited, Level 25 Portland Gordon House, Bressenden PlaceBarrow Street, London SW1E 5BHDublin 4, United Kingdom ||Ireland
|-
| Interface with Google Hotel Ads Make ||Guests of controllers who use Beds24's interface with Google Hotel Ads Make||arrival date and departure date, E-mail address information selected in Make will be forwarded to the apps connected in Make||||Google Ireland LimitedCelonis, Inc., One World Trade Center, 87th Floor, Gordon HouseNew York, Barrow StreetNY, Dublin 410007, Ireland ||USA
|-
| Interface with Visit Scotland Kashflow||Guests of controllers who use the interface between Beds24's interface with Visit Scotland and Kashflow||countrybooking number, postcodearrival date and departure date, number of guestsname, address, priceinvoice items||||VisitScotland, Ocean Point OneIris Software Group Ltd, 94 Ocean DriveHeathrow Approach, EdinburghEH6 6JH470 London Road, ScotlandSloughSL3 8QY
|-
| Interface with Mailchimp ||Guests of controllers who use Beds24's interface with Maichimp ||guest name, E-mail address, language, booking number||||The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308 USA
|-
| Interface with Make
||Guests of controllers who use Beds24's interface with Make
||information selected in Make will be forwarded to the apps connected in Make
||
||Celonis, Inc.
One World Trade Center, 87th Floor,
New York, NY, 10007, USA
|-
|Interface with Nuki
||Guests of controllers who use the interface between Beds24 and Nuki
||booking number, arrival date and departure date, name, E-mail address
||Nuki Home Solutions GmbH,
Münzgrabenstraße 92/4, 8010 Graz
||
|-
|Interface with Poster POS
||Guests of controllers who use the interface between Beds24 and Poster POS
||booking number, arrival date and departure date, name, E-mail address, invoice items
||
||IPricelabs Inc, 73 W Monroe St, Chicago, IL 60603, US
|-
| Interface with Integromat Pricelags||Guests of controllers who use the interface between Beds24's interface with Integromat and Pricelabs||information selected in Integromat will be forwarded to the apps connected in Integromatbooking number, arrival date and departure date, name, address, invoice items||Integromat s.r.o.Novakovych 1954/20a||IXero (NZ) Limited, 19–23 Taranaki Street, 180 00 Prague 8Te Aro, Czech RepublicWellington 6011
|-
| Interface with Refund Protect
||Guests of controllers who use Beds24's interface with Refund Protect
||time of booking, arrival date, guest name, currency, price of booking
||
||Event Protect, Suite 3 Indigo Blue,
14 Crown Point Road, Lees, LS10 1ES, United Kingdom
|-
| Interface with Remotelock/Lockstate
||Guests of controllers who use the interface between Beds24 and Remotelock/Lockstate ||booking number, arrival date and departure date, name, E-mail address
||
||"LockState
2170 South Delaware St.
Denver, CO 80223"
|-
|Interface with RoomPriceGenie
||Guests of controllers who use the interface between Beds24 and RoomPriceGenie
||booking number, arrival date and departure date, name, address, invoice items
||
||RoomPriceGenie AG, Sumpfstrasse 18, 6312 Steinhausen, Schweiz
|-
|Interface with sevDesk
||Guests of controllers who use the interface between Beds24 and sevDesk
||booking number, arrival date and departure date, name, address, invoice items
||IsevDesk GmbH, Hauptstraße 115, 77652 Offenburg
||
|-
| Interface with TripAdvisor Review Express
||Guests of controllers who use the interface between Beds24 and TripAdvisor Review Express
||E-mail Adresse, county of origin
||
||TripAdvisor LLC
400 1st Avenue
Needham, MA 02494, USA
|-
| Interface with Visit Scotland ||Guests of controllers who use Beds24's interface with Visit Scotland
||country, postcode, number of guests, price
||
||VisitScotland, Ocean Point One, 94 Ocean Drive, EdinburghEH6 6JH, Scotland
|-
| Interface with VRBO/Homeaway
||Guests of controllers who notify VRBO/Homeawy about manual booking which were stated on any of VRBI/Homeaways web sites
||booking number, arrival date and departure date, language, name, E-mail address, number of guests travelling, booking date, invoice sum, payment status
||
||HomeAway.com, Inc
11920 Alterra Pkwy
TX 78758 Austin, USA
|-
|Interface with Xero
||Guests of controllers who use the interface between Beds24 and Xero
||booking number, arrival date and departure date, name, address, invoice items
||
||IXero (NZ) Limited, 19–23 Taranaki Street, Te Aro, Wellington 6011
|}
