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Questions and Answers

5 bytes added, 17:33, 17 November 2017
Beds24 shows real-time availability. Bookings can be instant (auto confirmed) or on request (manually confirmed or declined).
'''Can bookings be moved between rooms?'''
Yes, Bookings can be changed or moved to another room if required.
'''Can I (owner) cancel bookings?'''
Yes, you can change the status of bookings within Beds24.com. Bookings from Channels should be cancelled within the Channel and modifications/cancellations will then be imported into Beds24.
'''Can guests cancel bookings?'''
Yes, you can give guests the option to view and cancel bookings but not change them.
'''Can bookings be grouped together>'''
If your guests book multiple rooms, you can 'Group' the bookings together, you will see the list of 'grouped' bookings when you open any one of the bookings in the Group.
'''What information is gathered during the booking process?'''
You can set which information you require your guest to enter when they make a booking. You can set optional/mandatory information, additionally you can set Custom Questions (if required).
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