17,129
edits
Changes
Jump to navigation
Jump to search
[[Category:Apps]]
<div class="heading">Refund Protect</div>
This page is about the integration with Refund Protectmenu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REFUND PROTECT
https://www.refundprotect.me/
*Refund Protect requires the guest name. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS and make sure they are used and make them obligatory.
*Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE and make sure "Check-out page version" is set to "Responsive.
*Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE APPS & INTEGRATIONS > UPSELL ITEMS REFUND PROTECT and choose the percentage amount your guests pay to activate this option.
Your guests will then have the option to add "Refund Protect" to their booking:
[[Image:refund-protect.png|600px|link=]]
[[Media:refund-protect.png|große Ansichtview large]]
<div class="warning">{{#fas:exclamation-triangle}} Fees apply for all bookings where Refund Protect is selceted including test bookings. </div>
Following text will be added to the booking confirmation ({{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES) after "Booking Confirmation Screen and Email Message (first part)":
You have selected a Refundable booking therefore if you are unable to attend your booking due to unforeseen circumstances outside of your control you may be entitled to a refund – please see our terms and conditions. For more information and/or to apply for a refund please contact our refund team at https://refunds.refundprotect.co/.
For legal reasons this text is not customizable.
