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Refund Vouchers

101 bytes added, 16:29, 13 August 2021
[[Category:Properties]][[Category:Rates]]
[[Category:Enhanced_Selling]]
[[Category:Booking_Engine]]<div class="heading">Vouchers for Refunds or Deposits</div> ''This page explains how to set up Deposit/Refund Vouchers''
If you would like to provide a 'Voucher' for deposit/payments made for cancelled bookings see the details below.
 
 
== Option 1 - Keep the original booking, remove existing charges and keep payments ==
Then you can add the agency code in the format &agent=AGENT_CODE_SETTING to the URL of your booking page.
Example: Your booking page is: https://www.beds24.com/booking2.php?propid=13208
Your agency code is: Agent
Your agency URL is: https://www.beds24.com/booking2.php?propid=13208&agent=COVID19
If you require to see the bookings created by this Agent in reports or use to trigger Auto Actions, then add &referer to the URL
Your agency URL is: https://www.beds24.com/booking2.php?propid=13208&agent=COVID19&referer=COVID19
=== Create prices ===
Using daily prices:
*Go to SETTINGS-> PROPERTIES-> ROOMSPRICES-> DAILY PRICES click on "Edit", PRICE SETUP *set the offer and activate the daily price for www.beds24.com , untick "Beds24" and tick "Beds24 - agents" to apply this rate only to the agent.
*Enter the Agent code(s)
*Enter the prices and conditions which apply to the agent in the tab "Summary".
*Set the Offer in the tab 'Room'.
*Go to the tab "Channels" untick "www.beds24.comBeds24" and tick www.beds24.com "Beds24 - agents" to apply this rate only to the agent.
*Enter the Agent code(s)
Your normal Booking page URL = https://www.beds24.com/booking2.php?propid=13208 then you add the Agent code details &=COVID19
Then you have = https://www.beds24.com/booking2.php?propid=13208&COVID19
By adding &referer=COVID19 (or any text you prefer) to the end of the URL you will also be able to track any bookings that have been generated by existing guests.
So you can use this URL :-
https://www.beds24.com/booking2.php?propid=13208&agent=COVID19&referer=COVID19
*If you use any software (like bitly.com) that can shorten URL links, you can mask the URL if you prefer, have a look on the internet and search for 'Shorten URL Links'
Consider other Auto Actions you want to send to the guests that use this Special Booking Page, use the Referer=COVID19 in the Trigger tab of the Auto Action.
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