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''[[Category:Self-Check-in]][[Category:Lock Systems]]<div class="heading">Remotelock</div> This page is about the menu {{#fas:cog}} (SETTINGS->) APPS & INTEGRATIONS->REMOTELOCK
== Capabilities ==
Remotelock provides various regional serversIf you have a common door, the main one we connect to is the US servicee.g. front door or gate, if you need to connect to a regional one (for example Japanese) please let us know and we can configure your account accordinglyset this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24.
Note: Lockstate uses several servers. If you are not redirected back to Beds24 send us a support ticket via the SUPPORT button in the top left of your Beds24 control panel. == How it works ==
== Common Problems ==
== Disconnect==
[[Category:Apps]]
To use this service you will need an account with [http://www.remotelock.com Remotelock]
For Beds24 the normal channel manger fees apply.
*Beds24 can send booking data to Remotelock locks.
*Multiple rooms can connect to one lock.
*Support for Resortlocks.
<div class== Limitations =="warning">{{#fas:exclamation-triangle}} Remotelock provides various regional servers, the main one we connect to is the US service, if you need to connect to a regional one (for example Japanese) please let us know and we can configure your account accordingly.</div>
=Limitations == Set Up ==
*Click on "Connect to Lockstate".
*Authorize Beds24 to access your account
[[Image:agoda_room_mapping.png|500px|link=]]
[[Media:agoda_room_mapping.png|view large]]
If you have a common lock for multiple units you can enter the same lock serial number for each unit.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Lockstate uses several servers. If you are not redirected back to Beds24 send us a support ticket via the SUPPORT button in the top left of your Beds24 control panel.
Bookings get sent to the locks at the set time prior to check-in. A booking info code named LOCKSTATE_PIN is created which will show the pin number valid for the booking.
If bookings are cancelled we delete the guest out of LOCKSTATE. This will remove the access.
==Commuication with guests ==The Email address of the guest is sent to Lockstate. You can set up Remotelock to automatically send Emails to the guest. Alternatively you can create an Auto Action in {{#fas:cog}} (SETTINGS > ) GUEST MANAGEMENT > AUTO ACTIONS.
The template variable for the pin is [BOOKINGINFOCODETEXT:LOCKSTATE_PIN].
The Events must be "Access Granted" and "First Access Only"
Lockstate have two types of access: users and guests. Bookings from Beds24 create guests.
Click on "Disconnect" to terminate the connection.
