Changes

Jump to navigation Jump to search

Setting/Report cancel or no show to Expedia

2,196 bytes added, 19:33, 4 December 2023
no edit summary
Report cancel '''You can update a reservation if the travel dates or prices applied to the reservation were modified. Following rules apply:'''*Cannot be done before the reservation's check-in date.*Can be performed on Hotel Collect reservations for independently managed properties operating under the Hotel Collect or Expedia Traveller Preference business model. Not available for Expedia *Collect or Hotel Collect Group Reconciliation properties.*Check-in date must be the current date and/or in the past.*Can be reconciled from the check-in date until the fourth day of the month after the checkout date.*Amounts for dates included in the original reservation cannot be modified to a value four times above the actual amounts applicable to that date, for additional dates, there is no limit. '''You can cancel a reservation if the guest does not show to up. Following rules apply:'''*Cannot be done before the reservation's check-in date.*Can be performed on Hotel Collect reservations for independently managed properties operating under the Hotel Collect or Expedia Traveller Preference business model. Not available for Expedia *Collect or Hotel Collect Group Reconciliation properties.*Check-in date must be the current date and/or in the past.*Can be reconciled from the check-in date until the fourth day of the month after the checkout date.*Fee cannot be more than the initial booking amount. '''You can cancel a reservation as requested by the guest (before the check-in date). Following rules apply:'''*Can be performed on Expedia so you will Collect and Hotel Collect reservations.*All penalties are waived when a reservation is cancelled before the check-in date. Cancellations that require penalty charges are not supported.*Cancel a reservation as requested by the guest (on/after the check-in date):*Can be performed on Hotel Collect reservations for independently managed properties operating under the Hotel Collect or Expedia Traveller Preference business model. Not available for Expedia *Collect or Hotel Collect Group Reconciliation properties.*Check-in date must be the current date and/or in the past.*Can be reconciled from the check-in date until the fourth day of the month after the checkout date.*Fee cannot be charged commissionmore than the initial booking amount.

Navigation menu