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Setting/automailsendoffset

864 bytes added, 16:35, 22 May 2023
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The "Trigger Time " sets the time relative to the "Trigger Event " when the action should first trigger.
A positive Trigger Time value is after the event and a negative value is before the event.
To trigger an action before Check-in requires a A negative Trigger Time value when using in combination with the Check-in Trigger Event"Booking" is not valid (triggering before booking is not possible).
A negative Trigger Time in combination with the Booking Trigger Event is not valid (trigger before booking is not possible).
For "Booking" the system uses the actual booking time for calculation.
For "BookingCheck-in" the system and "Check-out" it uses the actual booking time (owner's local time zone) for calculation''midnight'''.
For The Auto actions process is triggered every 15-20 minutes but depending on the volume/queue and the capabilities of your EMail server it can take longer. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> The trigger Time '''+hrs''' will be the first time the auto action can be considered to be added to a batch and could trigger on a booking, there is no guarantee that the auto action will trigger at this time.   Example 1:<br>Trigger Event = Booking<br>Trigger Time = Immediate / +0 Hours<br>Triggers within 15 minutes after booking time. Example 2:<br>Trigger Event = Check-in" and "<br>Trigger Time = -1 Day / +10 Hours<br>Triggers one day before check-in at 10am Example 3:<br>Trigger Event = Check-out" it uses <br>Trigger Time = +6 Days / +10 Hours<br>Triggers one week after check-out at 10am  Note: All times are calculated on the '''midnightlocal timezone''' of the owner's local account. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> There is no guarantee regarding the trigger/time zoneof your auto actions.
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