Changes

The "Trigger Time " sets the time relative to the "Trigger Event " when the action should first trigger.

A positive Trigger Time value is after the event and a negative value is before the event.

To trigger an action before Check-in requires a A negative Trigger Time value when using the Check-in Trigger Event. A negative Trigger Time in combination with the Booking Trigger Event "Booking" is not valid (trigger triggering before booking is not possible).

The Auto actions process is triggered every 15-20 minutes but depending on the volume/queue and the capabilities of your EMail server it can take longer. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} Please note</span> The trigger Time '''+hrs''' will be the first time the auto action can be considered to be added to a batch and could trigger on a booking, there is no guarantee that the auto action will trigger at this time.   Example 1:<br>Trigger Event = Booking<br>Trigger Time = Immediate / +0 Hours<br>Triggers within 15 minutes after booking time. Example 2:<br>Trigger Event = Check-in<br>Trigger Time = -1 Day / +10 Hours<br>Triggers one day before check-in at 10am Example 3:<br>Trigger Event = Check-out<br>Trigger Time = +6 Days / +10 Hours<br>Triggers one week after check-out at 10am  Note: All times are calculated on the '''local timezone''' of the owner account. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> There is no guarantee regarding the trigger/time of your auto actions.