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To trigger an action before Check-in requires a A negative Trigger Time value when using in combination with the Check-in Trigger Event"Booking" is not valid (triggering before booking is not possible).
A negative Trigger Time in combination with the Booking Trigger Event is not valid (trigger before booking is not possible).
By default all settings but For "ImmediateBooking" trigger at the system uses the actual booking time for calculation. For "Check-in" and "Check-out" it uses '''midnight if not adjusted'''.
For "Booking" the system uses the actual booking time for calculation.
For "Check-in" and "Check-out" it uses Note: All times are calculated on the '''midnightlocal timezone'''of the owner account.
no edit summary
The "Trigger Time " sets the time relative to the "Trigger Event " when the action should first trigger.
A positive Trigger Time value is after the event and a negative value is before the event.
The Auto actions process is triggered every 15-20 minutes but depending on the volume/queue and the capabilities of your EMail server it can take longer.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> The trigger Time '''+hrs''' will be the first time the auto action can be considered to be added to a batch and could trigger on a booking, there is no guarantee that the auto action will trigger at this time.
Example 1:<br>
Trigger Event = Booking<br>
Trigger Time = Immediate / +0 Hours<br>
Triggers within 15 minutes after booking time.
Example 2:<br>
Trigger Event = Check-in<br>
Trigger Time = -1 Day / +10 Hours<br>
Triggers one day before check-in at 10am
Example 3:<br>
Trigger Event = Check-out<br>
Trigger Time = +6 Days / +10 Hours<br>
Triggers one week after check-out at 10am
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} Note: All times are calculated on </span> There is no guarantee regarding the '''local timezone''' trigger/time of the owner accountyour auto actions.
